We visit Delhi each year, and at the top of our list is a visit to Le Meridien. We do not always have the opportunity to stay at the hotel (which is fabulous, with incredibly comfortable beds) but we always make a point of going tor the breakfast buffet. It is fantastic! Kashmiri, Mr. Sokhi, and the entire staff ALWAYS remember us and give us the warmest of welcomes. They are extremely attentive, helpful, and make our visit always the highlight of our visit to Delhi! As vegetarians, there is plenty to choose from and they are willing and helpful to get something for us if we need it or have a special request. We especially enjoy the espresso coffee and pooris. Simply the Best!
The staff of the hotel is amazing. We organised there our events and the staff of the hotel was always helpful and responsive to our demands. It was pleasure to work with such professionals. If Le Meridien is available for our future events in terms of dates it will be always our choice.
It is located in a nice area, perfect for business meetings.
Having arrived from Australia, India came as a bit of a shell shock. The staff were welcoming and happy to help on arrival and departure. Being a female and travelling with my daughter it was a bit daunting although I hired a hotel driver a couple of times - money well spent. We went and saw some local sites and it was great to have a local male present to assist with beggars and people constantly trying to sell us things.
The food at The One restaurant suited our Western tastes. We had one minor issue with one meal and the restaurant manager called to apologise and gave us the meal for free.
My only complaint about the room is that the bathroom smelt mouldy. Other then that, the twin beds were comfy and it was relatively clean. The complimentary bottles of water were great! Suitable for families or the business traveller.
We stayed in Delhi for four days due to business meetings. As it was the first time in India we did not wanted to take any risk regarding the accomodation and above all, regarding the food. It totally satisfied our expectations. Excelent hotel, adecuated price and calm area nearby. Big and full equipped room, good gym quality, and 3 good restaurants with all kind of food, indian, international food, etc.
Furthermore, its location is perfect, close to city center, you can reach monuments such India Gate, Parlament and also the crowdy center just in 20-25 minutes walking.
We arrived at Le Meridien Hotel. We had to pass through an airport style security check to get into the hotel. We found this a little unnerving. However, the hotel was beautifully decorated and the initial greeting once past the security check was pleasant. We were all given a garland of flowers around our necks and a fruit juice drink.
Our baggage was taken by hotel porters to our rooms. We then dispersed to our individual rooms. The rooms themselves were pleasingly decorated, predominantly in dark wood. The bathroom was tastefully tiled in mosaic like tiles with dark wood fittings and a glass shower cubicle. There was a small awkward moment, when the porter arrived with our cases and clearly expected a tip. At this point we had no Indian money so couldnt tip.
We went for our evening meal, which was a buffet. There was a quite a selection of foods, from salads to cold meats, to currys and hot meals, both meat & vegetarian and an extensive selection of desserts. The food was good, but not as good as I would expect from a 5-star hotel, although not bad enough to complain about.
We did find that the wine was exceptionally expensive, compared to British prices.
After our evening meal, we went to main reception to exchange currency. We exchanged 500 to Rupees. We noticed at this point that the receptionist took several bundles of money from the drawer and took all of the 500 rupee notes from each bundle and gave it to us. At this point we thought it was an amusing foible of the receptionist. At that point we did not know about the announcement that India Prime Minister had made hour & half earlier.
The next day a newspaper was delivered to our room with the headline that the Indian Prime Minister had invalidated the 500 & 1000 rupee notes, which is all the money that we had.
We approached the reception staff at 8:30 am, who told us there was nothing they could do. We explained that we had no other money. The reception staff were unhelpful & told us that we had had 3 hours from when they exchanged the money to spend it as it was legal until midnight. They then told us that they could do nothing and that the English money was now banked. At this point the banks were shut, so this was a lie.
While, we understand that the hotel has no control over the decisions of the Indian government, the fact that they deliberately & knowingly gave us money that was to be invalidated 2 & half hours later and then blatantly obviously lied to us in the morning, is unforgivable in a hotel. They left us and others on the tour without any money to spend in India.
Due to time constraints we then had to go to attend the first of the holidays tours.
We then returned to the hotel for lunch. While were here we decided to approach the hotel reception again to see if we could have at least some of our money changed to useable money. Reception again refused, saying there was nothing they could do. They were unsympathetic to the fact that we had absolutely no spending money for our holiday. Clearly they do not care about their customers (not guests), only about what they can get out of their customers. We then had no useable money for our holiday, luckily for us, my parents had extra Sterling with them, so we had to rely on my parents to pay for everything after that. Lunch was not bad, but not especially good, not the standard we would expect from a 5 star hotel.
We returned to the hotel for our evening meal. The food was again good but not as good as we would expect from a 5 star hotel. We then went to the bar afterwards. The drinks in the bar were exceptionally expensive. This was particularly annoying as we had no money of our own to buy them.