It was an amazing stay at Radisson blue, Paschim Vihar. Welcoming gesture, arrangements, service all were fabulous. The best part was that all the arrangements we had asked for were superbly done. Even at late night service was provided diligently. Apart from this spending time in theatre lounge and pool was also a good experience.
I have traveled to many parts of the world and so far I must commend Radisson Blu PV! The staff goes above and beyond for their guests, ensuring ALL of our needs are met. Some of the over achievers at this hotel are:
- Reena Gariya: YOU ARE AMAZING! This hotel is lucky to have such an amazing individual like yourself at this facility. For my first time in India, I had some requests which were unique. Reena never hesitated to go above and beyond for me and my family. She also made sure to follow up to ensure A++ satisfaction. Reena is an amazing soul, who truly impacted my stay as a first timer in India!
It was my birthday one of the many days I stayed at the hotel. When Reena found out, she went out of her way to compile all the staff and surprised me! I had a delicious cake and wonderful flowers and not just that, but the ENTIRE HOTEL STAFF kept wishing me a great birthday from all the various department! I was just blown away as to what great lengths Reena went to to make me feel so special! To ensure that a whole organization is on one page - anyone and everyone knows how difficult it is to do, but Reena and her team made it happen, making me the HAPPIEST person ever!
- Ankur & Saurabh: AWESOME TRANSPORTATION TEAM! Ankur and Saurabh worked endlessly to ensure all of our transportation needs were met. We were provided with safe, reliable, honest drivers who gave us individual tours around Delhi. Ankur and Saurabh, thank you for all your help! Your customer service and flexibility made an impression on my first trip to India.
- Sunny, Shreya, Shivani, Abhishek, Breakfast Buffet Manager: You all excelled above and beyond as well ensuring we had all we needed to feel comfortable. Thank you!
If youre looking to stay in Delhi, YOU SHOULD TOTALLY BOOK HERE! The facility itself is BEAUTIFUL! The staff is just excellent! I love the way everyone respects eachother by saying Namaskar when encountering any guest or fellow colleague. Everyone at this hotel is so helpful and nice. Whether youre booking for family, friends, our your soulmate, if you book at Radisson Blu PV, I promise youll LOVE it. The services are FAST and views are impeccable!
The one thing I would recommend to management is there is one person out of the ENTIRE hotel who needs improvement: Anju from Housekeeping. She doesnt say hello or hi to anyone, no matter how many interactions she makes with customers. She would need to work on her customer service skills more.
Otherwise, great hotel and great people! Totally recommend! Thank you for making a great impression for my first trip to India. I will definitely see you again soon!
Helpful and courteous staff,Guest Relations is wonderful and caring .
i am happy the way they did my welcoming and check in. Front desk is super. Very professional.
Loved the room,good facilities in the hotel.lovely decor,very comfortable and clean .i am very happy with the staff and the way they welcomed me and pampered me .
Thankyou spo much
I am very happy with the services of the hotel,we Will come back again soon,i have clicked lots of photographs and happy a lot,i Will tell my friends and family to visit Radisson blu hotel and you must meet Reena a profesional and nice girl.front staff is also very helpful and friendly
I Will Miss you guys
I have come there to celebrate my special day and it went amazing and beautiful only with Radisson staff Ms Reena. Lots of thanks to her she arranged everything so perfectly that we were surprised and happy. Front office staff is very friendly and professional too.
Lobby ambience was beautiful and good.
Thanks to guest relations for making our stay memorable and comfortable.