Radisson Blu Marina Connaught Place

The worst experience I have ever had in a hotel. I specifically booked a queen bed room but was initially given twin bed room. When I asked for what I had booked, the manager argued with me for 10 minutes in the lobby instead of saying let me see what can I do sir. His argument was that queen bed rooms were not available as the guests who came earlier and asked for those rooms, were given those queen bed rooms - then what is the purpose of websites and apps where we book what we want if the hotel management can give anything to anyone. After that when I asked for my luggage to be brought to my room from the same guy, and waited for 10 - 15 minutes, called on reception desk, no one picked up and then I had to go myself in the lobby to bring my luggage to my room. (Although I have no issues picking up my own luggage but this would tell you so much of their service standards). During my stay, I also tried reception desk and duty manager numerous times but nobody picked up. When I was checking out, the girl at the desk was saying two words while giving me the review form - email and phone number instead of saying Sir, could I please your email id and phone number. All in all, staff is rude and arrogant. They dont give a damn about your comfort or experience.

Thanks you Radisson hotels for the wonderful experience everything nice, staff is very courteous especially, breakfast is nice and tasty will recommend this hotel to my colleagues for sure,, thank you

Staying in Radisson blu marina for almost a month, 24 days exactly.. Midst this Covid season, this hotel was a welcome change.. clean & neat...especially Rajat from hose keeping was really awesome; he made sure that all my needs are met..always on his toes.. Again, the morning breakfast was always pleasant.. Krishna from that team was always welcoming with a smile ( ofcouse mask is there). She even explained me the new tissue cloth they uses.. really a gem of a person Overall I will rate the current ongoing stay as excellent.. Keep up the good work

My stay was absolutely comfortable. Stayed for two nights here. Conveniently located and I found staff is also nice. Special thanks to Manager Mr. Manish. He assisted us with everything. Hardworking! We will surely come again.

I had amazing dinner in fifty9, the staff was amazing and very courteous. anil the bar tender, anand,anmol, prince, karan and rest all give us wow service , will come back very soon. And best of luck them.keep it up like this.