Radisson Blu Marina Connaught Place

Our stay in Blu Marina was nice. The best part of the stay was the people working there. Whether it was at the entrance and security check at the hotel, or reception or room service or the resturant, service was superb. Very polite, kind and helpful. The inherent hotel specifics were below par. Rooms are smaller, flush worked with difficulty, Air conditioning wasn't working and they changed our room to a working AC. Hallways were long and monotonous. For the price the hotel charged, it did not provide that level of sophistication.

The only USP of this hotel is that it is located in Connaught Place of New Delhi. Otherwise, It is a high class lodge rather than 4 star hotel. This premises is using & encashing the brand of Radisson. The back & sides are partitioned by tent, which is clearly visible from your windows. Warmth in behavior of staff is missing. Front desk is less cooperative. I stayed in Radisson Blu Marina Connaught place on 02.02.2020,to 03.02.2020 on an official tour. Two rooms were booked online trough MMT (Make My Trip) for an amount of Rs. 6161.50 each, but to our surprise the final bill was given for amount of Rs. 5235.05/- each. On insisting the hotel Reservation Executive, Mr. Siddharth Bhargav mailed arrogantly that we are unable to provide GST compliant bill of your paid amount through MMT. Your booking is through MMT & AGODA, you contact them. Finally i was refused a GST compliant bill of my full paid amount. Such kind of unprofessional & inhospitable behavior is not expected from a reputed brand like Radisson. Now the management is involve is profiteering by forming a cartel with travel agents. Shall never prefer in next visit.

First time to this property and please to observe that employees of the hotel has proactive tendency of giving the desired expectation of customer, which is really praiseworthy. For example we wanted have grilled fish preparation, the restaurant people connected me to the Chef, who made it possible. That is a customer delight.

My compliments to chef Bhupinder for creating an amazing cake for my wedding! It was delicious and he did a fantastic job at decorating it as well. We also had he wedding dinner at the hotel. My special thanks to the manager, Mr Pratap for taking care of everyone and the arrangements. Highly recommend services and courteous staff :) Show less

We booked Radisson with great expectations as usual. But once we entered the room we realized it's below standard. Full of dust on bedside tables & dirty toilet. Room services were also not very prompt. As in general Radisson other hotels are always good.. maybe this happened by mistake.. so not worried much.. I'll continue my stay with Radisson in the future... I should thank Mr Sudhanshu Yadav for his extended support to make us comfortable and special thank to him from my children. See you soon..