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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

New delhi

Mon, 06 Mar – Tue, 07 Mar (1 Night)  |  1 Room  |  1 Guest

Royal Residency

12 A / 23, W.E.A, Saraswati Marg, Karol Bagh, New Delhi , 110005  |  Show on map

Highlights

Amenities

CHOOSE ROOM

Tue, 07 Mar - Wed, 08 Mar | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

REVIEWS

  • Overall Rating

    • 3.0 Average  

      (based on 3 reviews)


      66% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 3.3
    • Service Quality 3.0
    • Dining Quality 2.7
    • Cleanliness 3.3

Rajani from New Delhi, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 2/5 Dining Quality: 2/5 Cleanliness: 2/5

More than the Hotel, we are dis-satisfied with the Travel Guru response. My age 70 and my 2 sisters went to Delhi- Hotel Royal Residency. Even after paying full in advance and having Confirmation No. 0001202286 ,Upon reaching Hotel, they were told that they have no bookings. Upon contacting TravelGuru, they promised but no action taken. After 1 hour of wait when we promised to make the payment if Travel Guru makes the payment, we were allowed to checkin. The Hotel person initially did not allow to move out unless we make payment. Even after calling 5-6 times at Travel Guru and assurances, Travel Guru did not make payment to hotel and they kept harassing as if we are criminals. It was one of the most embarrassing experience. One first day at 9 PM, they asked us to vacate the room or make payments. Again requested Travel Guru and somebody Vikas promised them payment next morning. However, travel Guru did not make payment to the Hotel and finally we were asked to make the payment in full which is far higher than the amount paid to Travel Guru. At age 70 , it was impossible to find alternatives. The travel Guru persons kept on fighting with Hotel without considering any plight for just Rs.3,000/- . Travel Guru persons never tried to resolve thereby spoiled our trip. We are now approaching the Consumer Court to file a Case of Compensation for the mental torture and embarrassment of 3 Senior Citizens for Rs. 25 lacs. Finally, Travel Guru wrote that they are terminating contract with that Hotel and refunding our amount but I am sure Travel Guru will never return. We are not asking you the damages of spoiling trip and humiliation for small amount, illegal detention at Hotel which is Criminal act and threatening to vacate at night. Hope the call center persons are more responsive and instead of fighting with Hotel, they could have cared for our comfort.

Yusuf from New Delhi, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 3/5 Cleanliness: 4/5

The hotel was pure value for money deal.

Tadavarty from New Delhi, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 4/5

Not so great about, they do not have dining facility.

  • Overall Rating

    • 2.5
    • Royal Residency

      (based on 11 reviews)

  • TRAVELLER RATING

    • Terrible 3
    • Poor 3
    • Average 3
    • Very Good 1
    • Excellent 1
  • RATING SUMMARY

    • Sleep Quality
      3.0
    • Location
      2.5
    • Rooms
      3.0
    • Service
      2.5
    • Value
      2.5
    • Cleanliness
      2.5

The worst! The worst!

by amirula999 on November 14, 2015

We stayed here only for a couple of hours before we went to airport. We have a very bad experience. The hotel is very old. The room is small and smelly. The bathroom looks like there is a crime scene before we check in. Anyway, you can find another hotel which is a way better than this.

Average Hotel !! Average Hotel !!

by Syed_Moin on October 8, 2015

Hotel is quite good in appearance, however the appearance leaves an expectation tag along with you inside. Staff is quite helpful but can not be considered worth for the price. The location is quite reachable and in the heart of the city.

Poor Poor

by Tomohide24 on January 19, 2015

sometimes elevator and Wi-Fi not working.Staff play with my dry creaning fee, old guys and panjabi service are very poor.I have to call hot water every time. no toilet paper. A fridge and sofa broken. I never know these case in Japan.

Just don't go here. Just don't go here.

by Angnfel on January 5, 2013

Disgusting room. Linen filthy. Bathroom very dirty. In a not so nice part of Delhi. Staff not at all helpful. Asked about air conditioning and was pointed to a fan that was hanging out of a power point that looked like it hadnt seen an electrician for fifty years. Was sent here as a part of a tour as an apparent "four star hotel". Try one star.

Very Good Hotel Very Good Hotel

by holidayseeker30 on November 6, 2012

I read the reviews after I booked the hotel, and was very much concerned for my 3 nights stay in this hotel But when I arrived at the hotel, the whole picture was different. The rooms were very clean and spacious. The AC was working well. The bathroom was also very clean I went there as a group leader, and I booked 10 rooms. All the rooms were very good. my group enjoyed their stay over there. All the earlier reviews proved to be misguiding. The location is also vey convenient, very near to the metro station. Overall a very nice hotel. Am going to use it again.

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Demo Trip Avoid it like the plague!

by AjLud on April 22, 2012

HOTEL AMENITIES

  • Services

  • Front desk
  • WIFI
  • Laundry facilities
  • Parking
  • Airport transportation
  • Travel counter
  • Luggage storage
  • Room service
  • Media & Entertainment

  • Internet Access
  • General

  • Newspaper
  • Dining

  • Restaurant

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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