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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

New delhi

Thu, 02 Mar – Fri, 03 Mar (1 Night)  |  1 Room  |  1 Guest

Shangri-La's Eros Hotel

19, Ashoka Road, Cannought Place, New Delhi , 110001  |  Show on map

Highlights

Amenities

CHOOSE ROOM

Thu, 02 Mar - Fri, 03 Mar | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

  • Overall Rating

    • 4.2 Very Good  

      (based on 6 reviews)


      100% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 4.0
    • Service Quality 4.0
    • Dining Quality 4.0
    • Cleanliness 4.0

bob from New Delhi, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 4/5

Every thing was just so perfect. Its worth the money charged. Its a great hotel. Can recommend to others.

Ajeet from New Delhi, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 2/5 Dining Quality: 3/5 Cleanliness: 3/5

What struck me as most amazing was the poor and arrogant service. For a hotel in this category, I thought that good service should be something that one could take for granted. Alas! That was not the case. It is tough to decipher what Shangri-La's true motives are. But, I did observe that their behavior was much better with foreigners than with Indians. If this observation is indeed reflective of how Shangri-La functions, it makes me sad.

Mr. Manu from New Delhi, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 4/5 Cleanliness: 5/5

Good value for money in its category (5*). We could get an extra bed. The 'Club' facility was marvellous - an excellent view. Breakfast was good and the Happy hour generous. Quality of drinks left nothing to be desired. All staff were courteous, the ameneties in the room were thoughtful and of good quality. Bed very comfortable. All in all an enjoyable experience in luxury.

Manfred from New Delhi, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 4/5

Property is good. Food served was tasty n room was large. Staff was helpful, service was quick. Its recommendable to others.

Mr Teoman from New Delhi, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 4/5

The room was clean and spacious with all the basic facilities. Staff are fabulous in their service. The options are awesome.

  • Overall Rating

    • 4.5
    • Shangri-La's Eros Hotel

      (based on 2492 reviews)

  • TRAVELLER RATING

    • Terrible 55
    • Poor 83
    • Average 190
    • Very Good 719
    • Excellent 1445
  • RATING SUMMARY

    • Location
      4.5
    • Sleep Quality
      4.5
    • Rooms
      4.5
    • Service
      4.5
    • Value
      4.0
    • Cleanliness
      4.5

Royal Royal

by Madhavi74 on February 23, 2017

It is located in Connaught Place, New Delhi.Rooms and furniture are good.The worst part of it was that there were bugs in the bathroom (that I had to kill) and there was a significant amount of dirt/dust along the door rails (visible when bathroom door is closed).

Ahmad Ahmad

by Muneer A on February 23, 2017

Good hospitality with smiling faces( Bhuwanendra & Naveen). Especially liked the hot sizzling prawn rice, spicy potato with corn. The environment was adding to the overall quality of foods. Would really like to recommend to anybody planning to travel to india

Good hotel to spend time in.. Good hotel to spend time in..

by Sonali G on February 23, 2017

Great tasty food and very supportive staff. Superb service by Bhuvnendra and Naveen. Highly recommend for anyone willing to stay in New Delhi. Thanks for everythg for giving superb food .looking forward to visit again...

luxurious dining experience luxurious dining experience

by teekhi_mircheee on February 22, 2017

love this place. Truly grandeur in every aspect. I loved Grappa. Also a great coffee place. Service is impeccable adn food is good too. If you are in Delhi, do visit this place for a great experience and I am sure you wont regret

Best horizon team Best horizon team

by 811Jpat on February 21, 2017

Horizon club lounge entire team at shangrila delhi is magical team which will make sure and do any impossible thing just like a magician for the comfort of their guests. I frequently visit this place and it's always like I am at my home.my sincere appreciation to horizon team members who are Lee,abhishek,mandeep,komal and last but not the least Megha gi..abhishek so bright a at Tamra is also very good...thank you shangrila for such a wonderful people....

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Demo Trip Great hotel to be inn if you need to stay in Cannught place and great reaturants , liked the Grapa bar as well great concept .

by ashishaurora10 on January 15, 2017

Demo Trip Try to get rooms to higher floors for a good view!

by Nikhil V on January 11, 2017

Demo Trip Choose club room.

by SydneyRon on January 7, 2017

Demo Trip Stay in a club room, the amentities are completly worth it.

by SeattleGina on January 4, 2017

Demo Trip Some rooms have been renovated and are very nice. Other rooms need renovation and , whilst they are ok, renovated ones are much nicer

by David G on January 3, 2017

HOTEL AMENITIES

  • Safety & Security

  • 24-Hour Security
  • Outdoors

  • Kids Pool
  • Porter
  • Swimming pool
  • Outdoor Pool (all year)
  • Services

  • Babysitting or child care
  • Concierge
  • Travel counter
  • Business center
  • Laundry facilities
  • WIFI
  • Front desk
  • Lounge
  • Beauty Parlour
  • Room service
  • Lift
  • Wake up service/Alarm clock
  • 24-Hour Front Desk
  • Parking
  • General

  • Catering
  • Newspaper
  • Conference Room
  • Shopping Center
  • Jacuzzi
  • Dining

  • Patisserie Shop
  • Restaurant
  • Activities

  • Full Services Health Spa
  • Sauna
  • Gym
  • Food & Beverages

  • Coffee shop or cafe
  • Media & Entertainment

  • Internet Access
  • Telephone
  • Room View

  • Pool view

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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