Svelte Hotel & Personal Suites

Definitely underated but overall nice hotel, the food, staff cleanliness management everything was wonderful. I would love to stay here again. Also select City mall is less than a minute walking distance so if you want to go outside or hangout just go to mall spend your time and then come back and relax at the hotel without getting more tired. I would definitely visit again and I will recommend other tourist also if you want budget friendly and nice hotel.

Nice spacious rooms. Located nicely in the Select City Mall building itself which opens up options for food and shopping. Peaceful and calm stay. 3 stars just because the bathrooms were not upto the mark. Too congested toilet and bathing area, bumped with the wall atleast 5 times. Also the bathroom became a puddle in between I was taking shower which is a very bad experience.

So i stayed at the hotel for two nights. Initially booked it for one night but I was so comfortable so thought of spending another night. Although I do have to talk about few things here. Infra:- Good infrastructure comfy beds and spacious rooms no doubt about that. But when I checked in the AC was not working properly in my room. It took around 30mins for the hotel to look for another room. It was Suraj who came to my rescue and after that hiccup he made sure that I had a comfortable stay without any issues. He bumped me in a better room comparatively and I was very happy with it. I loved spending time at the pool which is at the rooftop. They also have a health center but I didn't get time to check that place out. Staff - Very friendly and cooperative staff. The Reason I will be going back to stay there is because of Suraj. This guy was really helpful even with small little things that I had ask for. I am sure everyone is equally cooperative there but I can bet Suraj is asset to the hotel and should get promoted and awarded with the kind of work he is doing. Food - I did not eat at the hotel except for the buffet breakfast as (that is what I booked in for) I had a lot of options to choose from the select city mall. Honestly they do need to make changes to the buffet. I had breakfast two days and it was tasteless food when it comes to - coconut chutney (bland), herbed potatoes and some cheesy grilled vegetables (absolutely bland no taste whatsoever), same croissant, donuts and soft bread was kept from last two days. The only things I liked was the cold cuts, sausages, cheese omelette, and coffee but they do need to fix their in-house food.

We stayed at the executive suite and i can see that the hotel has been built a long time ago and run down without much maintenance, the pillowcases and bedsheet are very dirty,the TV was broken and it's sole purpose is for decoration. Please improve the current state of the rooms or lower your star status to 4 or 3 stars. I would pay more for better and cleaner room if next time they improve

My experience was ok ok this time after lockdown thing's are not that great services are not like before.