Taj Mahal Hotel

Birthdays are special occasions and it was made especially memorable for my parents and I by each and every member of the Taj staff. Starting from the room reservation team (Harish, Parveen, Shilpi, Shahjahan) who patiently answered all my questions, to the concierge team (Lakshya, Shiven) who made the pick up and drop arrangements (we loved our driver who picked us up from home), to the wait staff who looked after us (Purneet at the Lounge; Amit, Vikas and another gentleman whose name I can't recall but he waits the tables at the back near the window at Machan and the gentleman who received us as you enter the House of Ming), to the cleaning staff that gave a wonderful gift to my father and made us feel at home. My parents haven't stopped gushing about their stay at the Taj to our friends and family. My father said this was his best birthday celebration ever and my mother couldn't stop hugging me. Thank you for making this the greatest start to the year we could have asked for. There is a reason why Taj hospitality is world renowned. My family feels blessed to have experienced it firsthand.

Coming back to Taj property is always refreshing, assuring, and comforting. Service and staff go out of the way to make it a pleasant experience for you ad your loved ones. The hospitality is unparalleled

I am truly in love with Tajmahal Delhi after my recent stay with family and kids...Unmatched hospitality and luxury, beautiful rooms and dedicated staff...thanks for taking special care of infant and kid..Amazing Food at Machaan, it is a Must visit...thanks to Mr. Mukesh kumar for serving us delicious veg food... offcourse u cant miss emperor lounge...Rooms are beautiful and View from Balcony suite is amazing...Thanks Mr Krishnan for making our stay memorable and complimentary upgrade.Special thanks to Frontdesk manager Ms Shivani for making all the arrangements....we were pleasantly surprised with room decoration and chocolate with family pic.. Would love to visit again and again...

I had gone there to spend a cosy close knit New Years Eve with family. We were looked after like we were their own. There were a few misunderstandings with our rooms booked online, but Mr Krishnan (GM) himself got involved and assured a very comfortable stay. Special thanks to Mr Rishi (Front Desk), Mr Rahul (Duty Manager) and Mr Amit (In Room Dining) who made us feel at home like family. Thank you all for the Tajness experience :)

I have stayed in multiple Taj properties, obviously the best one was in Aguada. While checking in on 28th, I was constantly asked for deposit. I was told the mini bar will be removed, if deposit is not made. However, I told , I prefer to settle it while checking out , as I have done in my previous Taj stays. Once I checked into the room, I received a call from reception, that I have to give my card details, for keeping a reference in file. Now, once the in-room dining delivered the food in the room, the person who delivered insisted, that the bill has to be settled immediately. It seems Taj doesn't trust their customer at all, even three star hotels settle in room dining during check out. @Taj this is cheap, and being a TIC member, I will this is damn unprofessional. I did this booking though MMT, I will share the same feedback there as well. The Tajness is simply gone. PS: I canceled my booking with Lalit to stay in Taj Mahal Delhi, I am already repenting for my decision. I am still staying here till 1st, hope rest of the stay is ok.