The Ashtan Sarovar Portico - A Sarovar Hotel

The room is fine your check in to the hotel might also be fine but the service is bad, they will charge you for every water bottle you order, the food is not that great where you pay premium more than the 5 Star hotels a Chinese chilli chicken is 500

Nice hotel with good amenities good service by service team specially by mr Chetan he is very professional he knows how to treat a guest what are the needs of guest well done MR Chetan verma keep it up all the best for future

This is a worsh hotel i have ever stayed. I book a room at this hotel for 2 night. The amount i've paid to them is with early checkin & late checkout. At the time of checkin the man in reception told me that they are providing me complimentry breakfast from the day of checkin only. When i came back to my room after breakfast i got a call from reception there is Lalit on the phone he ask me that i have took breakfast or not, when i say yes i have taken my breakfast he told me that the breakfast you have taken is not complimentry for today when i told him that the man in reception told me that form today onwards your breakfast is complimentry he told me that there is not any kind of rule in our hotel that we can provide breakfast from the same day and oyr person didnt say that your breakfast is complimentry from today. I want to know that if my breakfast is not complimentry then why you didnt provide me the bill at the same time i have taken breakfast and why lalit is calling and conferming me after ive taken my breakfast that i have taken my breakfast or not. At the time of checkin the lalit call me that my check out time is till 2pm and now its 2.30pm so i have to pay extra amount for halfhour which se 1200 + gst. In which i told him that every hotel compromise for half or one hour also you have done cheating with me on breakfast in which he shout on me and behave like ahe is a GUNDA and use misbehaved languages. I have call to Mr. Vivek regarding lalits behaviour and also told him about breakfast matter in which he told me that we believe our staff they never say that there is breakfast includes from the same day. Which clearly means your hotel didnt have any concern with the customers, customers are lier, you only believe on your staff. After talking with Mr. Vivek i have pay for the breakfast which your hotel staff told me that its complimentry. Also beacause of Lalit i didnt took breakfast form your hotel for 2 days. I have stayed in many of 5 star hotels in india and abroad but didnt saw the worst staff like lalit any where. Also with the behaviour of that man we came to know that what is the value of customers at your hotel.

Excellent and awesome experience ,the staff with fully caution due to covid and maintaining social distancing and they are always ready to help in any matter I.e . Arranging a stationary which I forget and also they give the fantastic food . God bless all awesome service .

Went to this hotel for Dining and had interaction with their Manager Mr Lalit Chauhan, he is very nice gentleman and took my requests very efficiently. The food was really yum. Would like to go again to this hotel enjoy their other facilities in near future. All the best