Mon, 19 Nov – Tue, 20 Nov (1 Night) | 1 Room | 1 Guest
Good stay on the whole. Very satisfied .
The food was fabulous and the room was decent, well maintained with all the facilities. We liked the hotel very much. Staffs are friendly and helpful.
It was a luxury stay in Crowne Plaza. The quality of deluxe room was great. Service was fine and the food was lovely in the restaurant. Overall, it was an above average stay.
I am very happy with this hotel. Room was excellent well maintained having all the basic facilities. Staff were delightful in their service. The quality of food was amazing and the best thing I like was the arrangement everything was kept in proper order.
Fine hotel to stay with location in city. Our room, the room service and the food were up to mark. Staffs were kind and polite.
The staff was quite reliable and service was prompt. The room was luxurious and featured all the modern amenities. The restaurant was well arranged and clean. There were different varieties of world class food and the taste was mind blowing. It was a worth while property.
The treatment they provided was quite shocking. The staff didn't responded properly and the management was really poor. The room quality was desirable but food was not so special...
It really deserve to be a five star property. The room was luxurious with all the modern amenities and service was excellent. There was a lovely restaurant, I didn't taste the food much but breakfast was warm and fresh. I will strongly recommend this hotel.
This was one of the better located hotel in Delhi and royal one is well. The room was luxurious and modern interior makes it look more attractive. The service was as expected and staff was disciplined yet helpful. I was there for two nights so I also had my dinner over there it was mind blowing and well served is well.
The room were really nice with all the facilities. We were highly impressed by the staffs they are always ready to help us anytime. Food was fabulous in taste with different varieites. Location was wonderful near the hotel.
It was a massive property with all the modern amenities. The room was fabulous and decor was fascinating. The service was consistent and food was awesome. I will certainly prefer to stay in this hotel next time also.
Room was decent with all the necessities. Staff were kind and courteous towards their work. I had my food in the restaurant it was awesome in taste. The hotel is located in south delhi. Everything was perfect in the hotel.
Location was the major drawback of the stay, otherwise facilities were compact. The room was well arranged and staff was polite. The food was also tasteful and hygienic but I will not give the preference to this hotel next time as it was not located conveniently.
Room was clean and spacious. Even the service provided by the staff was average. I had breakfast in the restaurant, it was decent in taste. Overall just an average property.
Hotel is located centrally in the main city. Our standard room was well maintained with all the amenities. The staff tried their level best to help me out with my request. Even food provided to us was superb in taste. We are satisfied.
Service was really admirable but I felt that it was below standard in terms of the quality. Food was also average. Room was spacious but not luxurious. Location was decent and management was also systematic.
Location was nice. My room was dirty, it was not cleaned properly. The service provided by the staff was very poor. The breakfast was horrible in taste. It was a below average property.
Hotel is located in a very peaceful place and also very close to the mall. My room was clean and neat with all the facilities. The staff was courteous and polite in their work. But the other people at the receptionest were taking long time for check-in. I had breakfast in the restaurant, it was lovely in taste. I would definitely recommend this hotel to anyone.
It was a great property and we enjoyed a lot. Room service was excellent and staff was professional. Room was luxurious and cleanliness was up to the mark. Food was terrific and offered in different varieties is well.
I had a very much comfortable stay in Crowne plaza, Delhi. The Standard room was well kept & the services offered are good.
I had come here for my Honeymoon & must admit , this is an extremely worthy 5-star property. Our room was very comfortable & cozy. The staff members did a good job, also the food served tasted great. I will give it above average ratings.
Other than the location, everything is fine and perfect.
The Hotel exterior is good. So is the reception and pool. But as soon as i entered the room, it was stinking and had ants right at the desk where the snacks were placed. I asked for a change and that too had an air conditioner which did not cool the room at all. The tropical fruit basket, which is complimentary, had almost rotten fruits in it. Calling rates and Internet are exorbitant and the Manager made me wait twice for half an hour, just to attend to my issues. By no means what you expect from a 5 star.
(based on 2901 reviews)
Stayed here on two separate occasions and for each we had a great experience. Both our rooms were large with all facilities you need. We managed to eat in all their food outlets and could recommend them all. Their main buffet area can get a bit busy with tour groups but generally manages well. The upmarket Sampan restaurant is a delight with fine views over nighttime Delhi.The Atrium bar is a good place to relax with a Happy Hour and a maitre di who not only remembers your order the next day but several days later on our return. We had a bar meal here which was a bit limited but then it was Diwali. Front desk very efficient. The pool looks good but we bottled out using it - it felt cold ( but probably what you need after a dusty day in Delhi) Would stay here again
had the good fortune to stay at thesuryaa Hotel during a recent business trip to India. Because of my work requirements and a conference that took place there, I did not exit the hotel for 5 days, but what a treat that was! Not only does the decor make you feel like you are living in a palace, the staff is so gracious and well trained specially shalu I was treated to an excellent and informative, one of the front lobby staff member they are very good and helpful the suryaa has good rooms and well decorated lobby I could mention many names of helpful staff if I remembered them all because I'd like to give credit to more than just a few.and another front lobby staff member, was very helpful and friendly, and knew just how to receive guests. In fact, the whole team was this way. the 5rd floor supervisor made sure that everything was always right with my room. His whole team was considerate and responsive is warm and welcoming,I highly recommend the suryaa new delhi for individuals heading to delhi as well as for organizations wishing to treat their members to a special experience. Thank you to the entire staff!
We have been to Suryaa for meetings and get togethers. The coffee is just good at French Crust .Staff is equally attentive specially Manager Sushma and Yeshi are very helpful. Interior is beautiful.We are surprised to find that sauna and steam are free for guest ..Really love this Hotel and highly recommended to everyone.
We stayed here for two nights at the start of our tour. We checked in pretty late and unfortunately were initially only offered twin rooms despite booking a double. Eventually the staff were able to compromise by offering a double (intended for customers who required assistance with mobility). Breakfast was good and most staff were very friendly. WiFi is chargeable.
We had a deluxe suite booked at the Suryaa. 2 adults and 2 kids. On website when booking it said complimentary airport transfer included. Very reasonable price. A week before arrival my wife called to arrange transfer - was told send an email - ok. Also got verbal assurance from duty manager that there is sofa bed in the deluxe suite. After no confirmation I called to follow up. On airport pickup - was not included - the details on the website was a technical hitch - odd that this was on the site for past 4 months. Was told there was a cost - ok fine. On asking for sofa bed to be ready - was put on hold - to be told there is no sofa bed (contrary to verbal assurance). And we would have to pay approximately INR 2500 per bed. Cancelled the reservation and for 2 rooms at Shangri-La in CP for same price.