Awesome location. Nice hotel to stay in ooty
Wed, 15 Jul – Thu, 16 Jul (1 Night) | 1 Room | 1 Guest
Awesome location. Nice hotel to stay in ooty
I stayed at the Highland Hotel, Ooty for 2 days with my family. This is my take: Pros: Beautiful Location: In fact the view of the valley was so breath taking that we didn't feel like going anywhere. Accessibility: Easily reachable. We went in our car. Attractions like Doddabetta, Tea Museum are very close. Hotel Room and Ambiance: I would give a 5-star. Rooms were very neat, bathroom was world-class. Excellent wood work and furnishing. Play Area: Though not big, there was a small but lovely kids play area. My daughter loved playing in that beautiful location. Room Service: Immediate response. Pleasant and friendly behavior from all the staff. Cons: Limited Menu: The only limitation I could see was in the food menu. There wasn't much variety. Non- veg items were good. But Veg Items sort of disappointed. Rate was also on the higher side. Overall: I would certainly recommend this Hotel for a lovely stay with family.
It was a very nice stay, I loved the location & hospitality is also very good. Food is average they need to improve on the same.
Wonderful location very close to Dodabetta peak and hence at a point much above the rest of the town; overlooks a valley. The property is large with nice landscaping, ample parking and a nice open approach. Lobby is quite grand as well. However, the niceties end with the quality of the property; the management appears to be in a desperate mindset of cost cutting, so the bed sheets are laid out without being washed after the previous guests leave, toilets have no tissue rolls, bath towels have to be requested, and to top it all, a hotel calling itself 5star has hot water only for 6 hours a day (reminds me of some of the lodges back in the 80's in the Himalayan hill stations of Mussoorie/Nainital). And there seems to be a paucity of staff at all times. Buffet breakfast is downright pathetic with most of the trays running out and not being replenished, the food warmers switched off much before the guests are done. The reception had no brochures, the rooms had no room service menus or stationery that is standard even in small towns these days. The toiletries were of the lowest quality. Overall, they all appear too jaded to offer any warmth in service, and that's terrible because the property is so nice, and the tariffs charged are not low either. It took them almost the entire day to have the bathroom checked which was leaking everytime the guest in the room above ran their shower! One may go back to this place only due to a lack of such properties in Ooty.
OVERALL STAY WAS EXCELLENT INCLUDING THE QUALITY OF SERVICE RECEIVED, THE AVERAGE RATING FOR THE QUALITY IS BECAUSE WE DIDN'T GET HOT WATER THROUGH THE TAP FOR TWO OCCASIONS & IT WAS PROVIDED TO US IN BUCKETS. ONE CAN'T ACCEPT IT AFTER PAYING HEFTY SUMS AS TARRIF. AS FAR AS FOOD IS CONCERNED, WELL, THERE WAS LITTLE CHOICE, COULD BE BECAUSE WE WERE THE ONLY GUESTS STAYING WITH THEM FOR THAT PERIOD. I MUST SAY THE STAFF WAS ALWAYS SMILING & VIEWS FROM THE HOTEL ARE SERENE, SOOTHING TO THE EYE.
(based on 1640 reviews)
Stayed here for a week during my whole trip to ooty. Rooms are good spacious and well cleaned. TV and AC are working fine and bed sheets were cleaned. Also ordered morning breakfast which was so awesome.
I had high fever at night.Mr.Sanjeev drove my car to city Dr.and helped us to hospitalised and again dropped me to hotel at midnight. Hotel was very nice, breakfast was tasty, their events were entertaining.
After looking into the reviews posted and decided to book this hotel for our 2 night stay( 29th Feb to 2nd March). I must say it was superb! The management has thought of many things to keep their guests happy, found all staff helpful, polite and happy to help attitude . Their food was good with buffet and a la carte options and fairly priced so we didn't have to look for local restaurants.They have a super enthusiast manager K. B Manigandan and the head chef who handles food area very well. The rooms were nice and comfortable with beautiful views of the mountains and phonic views Highly recommend this place for family with kids and would love to return back for their lovely hospitality.
Great location and beautiful view from Rooms. We got valley view room on request. Food in the resort is great with wide variety to choose. We had Mr Parthiaban for our food service throughout we stayed and he was on his toes to provide serious with great poiltness. Only issue was that we had to do early check out on resorts request due to local lock down due to corona virus. Other than that no complaints at all. Great job guys keep it up. Kudos. Thanks for making our trip memorable.
This was our second stay at this place. Let me tell you it was as amazing as the first time. The friendly and courteous staff, the tasty food, the great ambience, the lovely view are to name a few. Special mention to the house-keeping team - Sasi Kumar and Mahender who were available with a smile as always. Thanks to Shiva Kumar for giving lessons on snooker :) Loved the stay! Look forward to meeting you again :)
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