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AdultsAbove 12 years
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  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children


Wed, 15 Mar – Thu, 16 Mar (1 Night)  |  1 Room  |  1 Guest

British Cliff Club Resort

Uphill of Race Course, Mount Peasant Road, Ooty , 643001  |  Show on map



  • Overall Rating

    • 3.3 Average  

      (based on 3 reviews)

      66% of our customers
      recommend this hotel


    • Room Quality 3.3
    • Service Quality 3.3
    • Dining Quality 3.0
    • Cleanliness 3.3

Saurabh from Ooty, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 4/5 Dining Quality: 3/5 Cleanliness: 5/5

Rooms are very big and interior decor is excellent, only negative point i found was food options in morning breakfast, they were serving only south indian food , it wud have been great if there was a choice between south indian and american breakfast. Sevice was good , although they are short of staff. Hotel is on top of a cliff, from where you can see whole of ooty. specially awesome view at night. they also arrange for bonfire out side in the lawns for rs700. I had booked club rooms but they gave king rooms instead. overall a good experience

Manoj from Ooty, India recommends this hotel Posted:  Room Quality: 2/5 Service Quality: 1/5 Dining Quality: 2/5 Cleanliness: 2/5

The room shown at the time of booking on internet was allotted to some other customer. The room allotted was not at all good. Staff doesn't bother about anything. Talked to marketing head at Thrissur once but not even they bothered to come back with the option. Bathroom cold water tap was broken. The manager told us to get the water in the bathroom near commode. lighting was poor in the room. Beds were shaking. Mattress and bedsheets were stinking. Maintenance is zero. All the service provided by the hotel is very slow or not available. I wonder why the management is ruining such a good property but not doing maintenance and providing good service. I had asked for the refund of money which the manager was not willing.

rakesh from Ooty, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 5/5 Dining Quality: 4/5 Cleanliness: 3/5

The resort is an old property and needs renovation.Rooms are big and the support staffs are very helpful and prompt. One need to spend some time to navigate to the property as this is not a known one for locals. Night view of OOTY city is awesome from this property. Food is reasonably priced and OK to test. Will recommend to people who wants a budget resort.

  • Overall Rating

    • 3.5
    • British Cliff Club Resort

      (based on 52 reviews)


    • Terrible 10
    • Poor 3
    • Average 9
    • Very Good 18
    • Excellent 12

    • Location
    • Sleep Quality
    • Rooms
    • Service
    • Value
    • Cleanliness


by Raegan O on January 28, 2017

Lies, Lies and more lies. We arrived at the hotel which is beautifully located. The building is a wonderful colonial example and the gardens are well maintained. We were ushered into a room, as we went in I mentioned how cold it was in there. There was no AC or heater. It was raining outside and around 9 degrees. The manager told me "Don't worry we will light the fire for you, get you a heater and some blankets: He pointed to a nice fire and I thought ok, cool. I and my 65-year-old mother (this is important re the cold) went to check in. When they realised we had already booked online and weren't new customers they told us the room was more expensive but we could stay there for the same price. Great, we thought! We asked for the fire and heater and waited. 20 minutes later still no heater, still no wood. Over the space of an hour, me and my mother asked 6 times for these things. We had excuses from the wood is wet, to we don't have any, to we usually charge money for firewood - finally, 2 guys came in and put a few sticks, lit the fire and left. Of course, this went out as fires need logs. So we asked again. As we had walked around the hotel I saw a wood hut - inside lots of nice dry logs. I asked for the logs and was told there were none! I said what about the logs in the cupboard and he said I shouldn't go in there. So I asked for a heater - sorry we don't have any! So I complained and he said we could have wood for an extra 300 rupees! By this point I was so cold I said yes. Another 20 minutes later and they bought in around 8 pieces of small wood. I told him that I needed to do some work and I couldn't do it whilst my fingers were freezing off. He told me to wrap a blanket around myself!! I'm sorry but I don't pay to sit in a freezing cold hotel room. We ordered coffee - asked for it 3 times and finally, it came. So I sat in bed, fully dressed under a blanket writing on my laptop. At the top of a hill in the mist, this is not the place to be cold. We decided to go out and eat. When we came back we had to sleep in our clothes with 3 blankets on the bed. It was still cold! Next morning, I was woken at 7 am by the screams of a crying child in reception - which is a door away from the rooms. It went on until around 9 am. I know kids cry but someone should have said look guests are sleeping, do you mind taking him back to the room or something. So, decided to have a nice warm shower - impossible as the water hadn't been switched on - it was cold and when the tap was fully turned the water would barely drip out. Also, this place turns the wifi off when the guy on reception goes to bed. We cut our trip short and checked out. When we did they tried to charge us 400 rupees for the 8 twigs they have provided us for heating. Another argument. We left feeling cold and miserable. On the plus side leaving this terrible place meant we went on the Ooty toy train - which was an amazing experience. If you can't get tickets ask your rickshaw driver - he'll take you to a travel place to pick them up. My advice - DO NOT GIVE THESE PEOPLE YOUR MONEY

Good location but poorly maintained Good location but poorly maintained

by mohan c on September 19, 2016

Visited this hotel with family for a 2 night stay during September. Ooty is beautiful and I always prefer stays separated from the noise of town, on hill tops. British club is on a beautiful hill side, Elk hils, from where you can view Ooty town. The location is excellent with beautiful views all around the hotel. But I could say that the resort needs more maintenance, probably with the help of an expert architect to preserve the charm of the bunglow which is more than a centurion in age! Staffs were friendly and helpful. But I felt a little insecure in the night due to lack of proper lights. Food was ok. I would consider this hotel if I visit Ooty with friends, but a big no with family.

Lovely views! Lovely views!

by travelbug_2016ma on August 10, 2016

We have stayed twice in this hotel, once in the standard room & once in the deluxe. Standard room is clean and comfortable, while the deluxe/superior is huge with fireplace. The view from hotel is lovely, being away from the main town. There is a small hill behind the property & we enjoyed the hike up. The breakfast was also pretty good.. The only negative is the approach road, being far from town, it might be a little difficult to reach the place.

Excellent Bungalow TERRIBLY MANAGED!! Excellent Bungalow TERRIBLY MANAGED!!

by john523 on June 6, 2016

The Bungalow as such is big and located with a great overview of ooty racecourse but apparently managed very poorly!! CONS: # Hot water in taps available only for 2 hours in morning (that too not properly) # Hundreds of HOUSEFLIES hovering around breakfast garden and falling in the food #Only dosa and Idli available for bfast (not at all tasty and sambhar smelled FOULED) #Only one plug point working in the apparently best room of the resort (room Elizabeth) #Terrible aesthetic sense..curtains of mughal muslim style putup on top of european colonial windows and terrible color combinations everywhere # No wifi network at all # Unfriendly ignorant staff PROS: # Spacious beautiful lawn # Parking space available Overall 4/10 We had to take this (inspite of bad trip advi reviews) only because there was no more booking available where we initially stayed ..Boughanvilla resort..for which I hav given a 9/10

Good Location and View,Service can Improve Good Location and View,Service can Improve

by Raghav_saibharose on May 18, 2016

I recommend specifically the queen and king suites, but not the small rooms. Food menu is limited, room service is slightly relaxed. Overall the hotel is superb with excellent views, an acceptable but limited menu, and close enough to Ooty town, yet beautiful as though far up in the hills. 20 minutes walk downhill to town, or a 5 minute car ride/Rs.100-150 auto ride.(hotel has to arrange autos if you want to go down to town). Overall I recommend this place.

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Demo Trip Book into a different hotel

by Raegan O on January 27, 2017

Demo Trip superior rooms for rooms with fireplace

by travelbug_2016ma on August 10, 2016

Demo Trip rooms are all good

by sandyleo74 on March 31, 2016

Demo Trip Horrible, Do not even think of staying in this resort for one minute. Stay away from this place.

by munni1968 on February 21, 2016

Demo Trip Look for the the 2 exclusive club rooms Winston & Henry in the extreme corner of the resort. Plenty of sunshine and very quiet

by MilesandSmiles N on December 31, 2015

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