I never expected this bad experience.
Wed, 15 Mar – Thu, 16 Mar (1 Night) | 1 Room | 1 Guest
I never expected this bad experience.
I like the hotel because it was situated in the center of the town. The room quality and service was admirable but breakfast was terrible. We used to take food outside so we didn't mind that otherwise I had a great time.
The hotel room was not up to mark as they were under renovation. Service provided to us was not appreciated. Food was okay but not adviseble. Cleanliness was not maintained as they were under construction and dust was all around.
Hotel is located at prime location in Ooty but it is very poorly maintained. Room size was fine but furniture was in very bad condition. There was TV but no cable connection. Bathroom did not have hot water facility and they used to supply it through bucket. Management seriously need to take care of the hotel.
The room was stinking as painting works was carried out inside the room. The hotel was under renovation & was very pathetic. Staff too were not so cooperative as there were only limited people employed. Food was arranged from outside by was okay. Not recommended until they complete their renovation work.
Hotel is not very good, I am not happy with the services.the rooms are not so good so I will not suggest this hotel to my family
Hotel is in good condition,I can say that this is an economic hotel also the staff were okay. The rooms are good but we can not say that this is the best hotel they still have to improve their service so I think i will not suggest this to my friends.
i checked in to the hotel by 12. Room was booked as standard which was a disgusting place. So I checked into an executive room by paying 750 extra. Service was average. Rooms was without lights, toilet flush not working they responded by putting lights but flush not repaired. Only plus point it is centrally located with ample parking car parking space. Overall an average experience
Unclean balcony with black dust sticking to our feet, no foot mats.There was no separate hot-cold water line for rooms. Rooms not properly cleaned. No socket for mobile charging, telephone not working. However the front desk service was good.
Worst hotel i ever stayed, quality of room tooooo bad, behavior is worst.
I am now repenting why I did not believed the bad reviews earlier given.
We stayed in two executive rooms in this hotel. The property is old yet well maintained, the cleanliness is appreciative. The rooms, service & the food were all satisfactory. I would recommend this property.
We had a nice stay in the hotel. We did not expect much because my friends told that the hotels booked online wont be upto the mark as shown in the photos. Tarrif is also moderate and services are satisficatory. Unforgotable stay for us.
One of worst place we have never checked in so far. Very unhappy about the cleanliness, quality and service.
It was OK there.
Hotel is nice, had a pleasant stay. This is value for money. Location is convenient. Rooms are very clean.
No carpet, no hot water, no help from reception, no laundry service. Except that it is right in the heart of the town, nothing is good.
Good hotel also big rooms. Nice place for the tourist who is looking for the decent stay. Rooms were as per expectation.
The experience with this property was not so good. They didn't had room service. Room was good but there was no hot water for 24 hours. Food was good to taste. When we asked them in which language they will conduct 31st program me they told it will be in English and Hindi we buy'd the tickets but entire program me was in Tamil it was very disappointing. Staff didn't understand the language communication was a big problem.
I was very satisfied with the stay. Room alloted was large and well maintained. We had our breakfast it was very good to taste. Service was quick and prompt. Staff was well trained and helpful.
The experience with hotel was very bad. The room were so suffocative. The property is so old entire hotel was smelling full of air fresheners. I checked out with in 2 hours.
It was a horrible experience. There was no hot water facility in a city like Ooty. The room was small and service was also not up to the mark I had to remind them several times. I t was totally mismanaged hotel not recommendable for any class of travelers.
Wonderfully situated with friendly staff also very polite, helpful and they were well dressed. Rooms were pretty nice and good. Overall we enjoyed our few days there.
Hotel Is Ok But the problem is when i went to hotel the hot water taps not working i asked so many times to do repair they are not taken any action on my reques
I booked a double room for my one night stay in ooty (thanks to 12 noon checkout time). This is a budget hotel and recently got its name changed to Hotel Bluestar. My stay in the hotel was fine, it is near to the market area, have a well furnished veg. Restautant. There is another restaurant (pankaj bhojanalya serving Jain food nearby). The helpdesk was very good and was prompt to all my queries. There is a travel desk which helps to customize your travel plans and provide multiple options to explore ooty :) over all my trip was memorable and will look forward to stay again here.
It is not recommended to stay. It is not worth for money.
A good budget property.
This hotel is in a great position just above one train station and close to another. The rooms are nice. It is extremely quiet even though it is a busy street. The lifts are really quick so you do not wait long. The service can get better and quick.
Had a real bad experience with service which the hotel need to pay attention to.
My stay was comfortable and there was no issue with the service or room quality. The food arrangement was also desirable and location was convenient. Staff was friendly and provide decent assistance.
Room was dirty and their was a leakage of water in the toilet. The service was very slow of the staffs. Food was tasteless. The hotel is in the town itself.
Stay was very satisfying. Room was very comfortable with all the basic facilities. Staff were well trained and helpful. Service provided was excellent.
(based on 57 reviews)
Rooms does stink.Anybody can peep inside washroom from the backside gallery.Rooms does not have proper lights.We asked for the Towels in the morning and it arrived after 2 hours with multiple follow ups. Nobody bothers to receive Intercom number if you dial from your room. Have to contact reception.
Dear Friends, As per photo shown in website room was not there,simply they are cheating and room service very worst.The service People are not proper in this hotel.Particularly couples don't take this hotel for staying.
We had booked a superior room but unfortunately we had to upgrade to a deluxe room, after reaching there, during check in. Superior room is not clean, untidy, damp walls, no curtains. Deluxe room is dark with no outside view. Hot water was not available because of power cuts. Restaurant is closed, under renovation.
Please dont prefer this hotel. The resturant is closed with no Hot water available. Dont Even prefer the Tours and travel they provide which is costlier compared to the one that outside with less places to show.. The Staffs and hotel manager are pretty rude.
If you want to be in the center of ooty with a budget price dont think twice. Reasonable with quality stay and excellent hosiality.. Love this hotel..will come back. We just went out for a walk and to our surprise we reached botanical garden with no time. Lake, Rose garden and other attraction were just in 10 mins ...