Hotel Darshan Ooty is a dream destination surely.Just opposite to Boats club. Just walking distance, this property is a great place to be in. Spent 3 days with family and every minute was a treat. I really liked the travel desk - they give you so many options for day tours both group and personal. The service standards are superb, response time is exceptional, staff attitude is great and they are extremely caring, gentle, courteous and very efficient. The market is around 10 mns and they get an auto for you whenever you ask for. They show movie, though we could not see one. In particular, Mohanji at Guest Relations was Stunningly Amazing, Highly Caring, Highly effective and efficient, and his attitude was simply superb. He was very proactive in his approach and made us feel like a guest at his home. Many thanks to her and all the personne there for making this a pleasurable and momerable trip for us.

Will not put my foot in Darshan hotel again. I had to look for other hotel at night with my family. They didnt gave me my booked room. Cheaters. Worst Reception staff. Their behaviour is so rude. Worst hotel ever seen in my life.

Entered the room to find a broken toilet seat which the reception didnt fix up until the last day inspite of 4-5 attempts to remind them. Water draining from the roof of the bathroom making entire bathroom wet so asked to place towels there but no luck. Their reception doesnt have the phrase customer service in their dictionary. Being 10 degrees, one expects a sufficiently warm room with at least a room heater which was not there so when i requested one, they fleeced me with additional 450 rs/night. After paying that, the guy came with a room heater which had a larger plug and the room had no outlet for that so went back never to return. After an hour i called reception who said that if they see the guy they will inform him. I then called mmt and then the guy came in with a new plug and surprisingly now it used the only spare outlet in the room so if you have to charge your phone, you either switch off the tv or else the heater. The nightmare didnt end there - upon switching the heater on, it worked like a cooler throwing nice cool breeze so again wasted time to get a not so good fix for it. mmt was just a messenger transferring messages from me to hotel and back and their 1 hour fix or money back is just a marketing gimmick 2nd day the cleaning guy shows up abruptly around noon and says that if you want to clean the room, i can do now otherwise it will only happen tomorrow. Tried reception who agreed with the guy Food in their restaurant is ok but the servings are very tiny. Ordered daal and it came in a bowl so small that it would only feed my 7 year old kid One good thing there was that they played padmaavat in their in house theatre which my wife and kids loved as it was never screened in my state but apart from that, nothing good to say about this hotel and what a pity that they are perfectly good with infrastructure and resources but their horrible people and policies makes one take the time to write such reviews. Apart from the hotel, even people of ooty are also terrible - everyone from rickshaw wala to fruit vendor to everyone else you meet wants to overcharge you by way too much and take advantage of you if you have no options. Rickshaw guys are the worst charging 250 rs for a 3 km ride, fruit vendor wants 50 rs for a banana (yes 1) - stark difference when you reach kerala where everyone you meet/interact wants to help. Thankfully my stay at the other hotel for 2 nights more than make up for the rest of the ooty trip - i will leave a wonderful review for them separately but darshan hotel - God give you strength to stay there if you decide to

Rooms are nice, well groomed. The property is good. I really liked the travel desk - they give you so many options for day tours both group and personal. The market is around 10 mns and they get an auto for you whenever you ask for. They show movie, though we could not see one. The downside being breakfast, they need to organize themselves better during breakfast hour. There were spoons and plates missing for an hour which is not good in peak hours. The spread was also not enough and most of the items were missing. A little disappointing considering the other good aspect of hotel.

This month we have Visited ooty and we booked Hotel Darshan for our Stay as its offer you lake view .room is good my friend broke 1 glass accidentally they charged us for glass without providing bill. i asked them to please give bill for same and they said no bills for miscellaneous activity the behavior of front desk person is very rude and unprofessional can't recommend to any one to visit this place.