I am a frequent traveller to ooty and Durga was the place I used to stay as it is located in proper place and the room quality was good enough. But sorry to say the hotel is degrading day by day. 1. Was given smaller room for the same price range. Changed it as I knew which room quality is good 2.This time I need to argue to change used bed sheet when entered room. 3.Hotel service guys continiously poke you to take their travel cab which is irritating. 4. Now this hotel has bed bugs in bed. So for me a big No No after this trip.