It was really good experience with hotel, excelant service.
Tue, 25 Feb – Wed, 26 Feb (1 Night) | 1 Room | 1 Guest
It was really good experience with hotel, excelant service.
Good experience.All was as expected and told to us at the time of booking.Stay was a memorable one.
the hospitality was excellent.staff behaviour very cordial.very nice experience.5 Star from my side
Hi Travelers, We stayed 2 days in this hotel and it is very good hotel. Hotel has both pickup and drop facility to the travelers from station to hotel and hotel to station. Management is very friendly and they are ready to help for every aspects in any time. Service is good, Food is good. I definitely recommend this hotel as one of the best economic hotel.hotel has it's own parking. Hotel is very near to Botanical garden.
As i went from banglore and reached ooty morning. I called the hotel manager and the car was there to pick us in 5 minutes and it was a very good hotel with great view and room was clean and well furnished. The Breakfast was good with many options and Room service was also pretty good and also had option on Cab for nearby places with an reasonable price. overall a very good budget hotel and recommend to stay there.
Room is not worth its cost at all. Room is not clean and even the washroom is not good. Though the service was decent. We checked in before time and there was no issue with that. Even pickup and drop facility is good. But their Travel desk is expensive, so never book any tour from the hotel travel desk.
Hotel is located in city centre. They have provided me free pickup and drop facility till bus stand. My reservation was for Super Deluxe room I must say the rooms were very spacious, clean and tidy; bathroom was kept clean Hotel has provided me sightseeing in hotel cab at competitive rates also the room service and food was excellent...Hotel also has few rabbits, ducks and love birds.. I would say. Overall all I strongly recommend this hotel for all who travels to OOTY...
The stay was memorable. Although it is worth mentioning that the approach to the hotel is a bit confusing as the directions given are hardly visible.Otherwise the hotel is a viable option for the budget traveller and i'd definitely recommend this hotel to any traveller who wants to stay in Ooty. Special mention of the dining options which was truly excellent
This hotel is worst exprience of my entire trip.Very dirty hotel.staires are smelling very badly.Rooms are dirty.Bedsheets provided are teared oneand not clean at all.People are very arogeant.I booked this hotel for two days for two rooms for 6 persons.It was agreed for additional bed but after lot of arguments and lot of waiting i got additional bed but cloths on it were very dirty again after arguments they changed but not up to mark. Service is also very slow.Food quality is average.Seeing all this and for not want to my entire trip mood I changed this hotel next day by bearing additional cost of other hotel. Person there speaks big things but things are excatly opposite.
We have taken 2 rooms, one 3 bedded and one 2 bedded room, the 2 bedded room was excellent with good lighting, but the 3 bedded room needs improvement. Restaurant and food is quite ok. Location is also very good. Altogether pleasant to stay.
Hotel staffs are very helpful and the location of the hotel is also not too far from taxi and bus stands. Power backup is a problem, but I guess it's a problem for most of the hotels in Ooty. Food is good, can't say extraordinary but the immediate service of the hotel staffs are appreciable. All in all a nice experience.
We had a long weekend and wanted to cool of some stress from our busy office schedule so we packed our bags and headed to ooty a.k.a the queen of hills and boy was it an awesome experience...Hotel sapphire grand and its helpful staff made our stay very pleasant indeed and added just that extra bit which would change the experience from a 'good one' to a 'great one'. The manager and staff were very warm and helpful. The room was pretty spacious and surprisingly luxurious for the rent which they charged. All the scenic locations were easily accessible and all in all we had a great time..i would recommend to this hotel to all those people who want to have a great time at ooty and also not burn a hole in their pockets
Really enjoyed my trip and accommodation with Hotel sapphire grand when i want go back to ooty i will stay there only if it is room not available i will postpone the my trip they provide the very goooooood service
Overall a good place to stay for few days. Hospitality excellent.
This hotel is far away from the station but I was happy with the services. The location was good there are market places around. Rooms are good and clean..Staff is also good
Pleasant enjoyable stay
Although the road/lane that leads into Sapphire Grand is very narrow, once we reach the premises, its a whole lot different. The premises is pretty well maintained with a good garden in the front. The room that we stayed was very neat & tidy. The staff were very courteous and guided us well. All-in-all a good stay for a couple of days to three. Experience was hassle-free.
Access: We have reached to Ooty station and car was there to pickup for hotel. nice view around the hotel. access to city area within 5 minutes walk (cherring cross road) for shopping. we shopped for chocolates and masala tea Location: The hotel is in a very convenient location from the ooty railway and bus stand. it is very near to market area cherring cross road. you will find some ducks and rabbits around hotel area in the park. must say a nice location The Front desk: The staff was reasonably helpful. We booked an deluxe room and when we reached the hotel at 12.30 PM, the room was ready. The manager at the reception gave us some good advice on planning for the sightseeing and arranged a good taxi and an excellent driver within 15 minutes. The Room: the room was neat and clean. importantly very spacious. hot water available as we are traveling with our baby. Food & Room Service: we have ordered paneer tikka masala and few chapaties and that were nice. we paid the bill during checkout. they had 10% service tax. Overall: On the whole, the hotel is a good option for those who wants to stay in ooty
Location of the hotel is not so good, rooms are spacious and good. The staff behavior was also good at the hotel. Overall it was a good stay at the hotel I will rate this hotel as above average hotel I will recommend this hotel to my friends for future bookings.
The ambience of the rooms was excellent with good interiors. Staff's at the hotel were kind and cooperative. Food too was up to mark and tasty. Cleanliness was maintained at the hotel and around its surrounding. The hotel is definitely recommended because of its prompt service.
The atmosphere at the hotel was really excellent mainly because of its artistic nature. Staff's service at the hotel is really appreciated and recommended. Food was of limited option as they only servce vegetarian food. Cleanliness was very well maintained and location is also preferable.
It was a very good experiance to be there in the hotel for 2 days. The hospitality is excellent. I recommend Hotel Saphire Grand for those who are planning to go to Ooty.
This hotel is most suited for those who want to stay and feel at home away from their home. The hotel rooms are designed like perfect bed rooms at home, the staff is very courtesous and makes all the attempt to make us feel at home. The hotel is centrally located and is very convienient to visit key places in and around Ooty. Perfect budget place to stay with family and enjoy the vacation and destress. Food is good and service is best. We enjoyed our short stay in this hotel.
In general the environment was very good. Sports gadgets were provided in the evening like shuttle cork. The birds and small pet animals were creating pleasant environment. Services are very good. Every body was cordiall. No cheating and complaints.
Room was good however the hot water was available only between 6.30 to 10.30 AM. It is mentioned that this is a 3star hotel but never felt like it's a 3 star.Lack of professionalism by the reception. Food was not good and the options were very limited.
Hotel is located very close to the city. (Charring Cross). The food was really superb. Breakfast was fabulous. Hotel service was also very good and had options for recreation like Badminton, carrom, garden with birds and 2 cute rabbits. On request they allowed me to use internet from a computer near to the reception. Our room was a more cozy than I expected.
We had a great time and enjoyed. Hotel is very good and hopitality is excellent. Regards G.Sritharan
I am short of words to explain the most incredible moments of my stay in this hotel. I poked around different travel sites for over two weeks & read many customer reviews before finalizing this hotel. I stayed in this hotel for 2 nights from August 21st to 23rd 2010 with my spouse & 2 year old child and believe me this hotel is truly GRAND as the name suggests and a home away from home for family & honeymoon Couples alike. Such was the experience that I wanted to be there for many more days. Excellent room, very courteous, always helpful & well behaved staff, 24hr hot water facility, calm & quiet location and finally talking about the service, I bet that for this rate, you will not get a better service from any other hotel in Ooty. Hats off to TRAVEL GURU & SAPPHIRE GRAND HOTEL. Thanks indeed for a memorable holiday experience.
This is an excellent hotel if you want to just stay there but there are minute problems with it like they dont have more veg options they dont have snacks options for eve if you want to have something light for dinner there is no option at all hotel garden is very beautiful one can spend couple of hours seeing the scenic view and playing some games there. In the room they are spacious good sitting area and nice layout patter but their bathrooms lack shower there is no shower in their bathroom for comfortable bathing and also the geaser is a problem once u use it then u will have to wait for 20 mins to reuse. and its chilling in ooty so if they understand that and provide hot water in all taps then its a wonderful stay at saphire grand. The manager Mr. Kanan is extremely cooperative and with a attitude to make your experience special so that is what attracts people to stay there again.Location wise its best as it is some 5 mins walk from main market.
Good place to stay. Very good hospitality. Love the breakfast, ambiance, kids park. Price is bit higher side though....
It looks like more of guest house than hotel. Cleanliness is ok. The best part is the hospitality and the free breakfast.
It was nice to stay in Hotel Sapphire Grand. Staffs and specially honour Mr Kannan were very good and friendly.There Brakefast(South Indian) was very nice, however for Lunch/Dinner food taste was not so good, i may say because i was trying to find North Indian test.But excluding this i can say all other services were nice. All together i can say stay was comfortable and it's a preferred stay option in Ooty.
I really enjoyed my stay in this Hotel.I will definitely recomonded this Hotel to every body.Front Desk staff are very helpiful & guide you about your Ooty Stay & travel.
We stayed for 2 days in Sapphire Grand at Ooty. We did not feel like a hotel rather you can feel it's like a guest house. Rooms are decent, clean and spacious. Room Service is excellent, but only one thing they will take minimum 30mins to deliver the food order. If you are in a queue it may take more time. Really they can focus on improve here. Location is very near by to the center market, you can just walk through in 5mins. If you have child below 10 years really they can enjoy the hotel environment. Overall we are felt happy about our stay at Sapphire Grand.
I think simply put this hotel does not deserve to be listed on your website ! It looked like we have been conned to book this hotel. Nothing wrong, they just do no meet the standards which we expect, they are at a different level, much below expectations.
Front desk officers has to be more professional in his/her approvch.There is no hot water after 7PM to morning 6 PM.services are excellent if given another opportunity it will prefer to stay in this hotel because of the good service.
It's good hotel and pleasure to stay in this hotel again I will come and stay in this hotel.
Expected cleanliness is not available otherthan that rest is OK.
The Hotel nice. The rooms are very clean and well furnished. location is good, staff is very good.Overall it was nice stay at HSG.I would definitely recommend this hotel to any traveler who wants to stay in Ooty.
If somebody is looking for a budget hotel in Ooty, Hotel Sapphire Grand is a good option. Hotel service is good. They pay individual attention to all guests. Room quality and dining options are also not disappointing
Half a Km away from city and would re-commend the hotel for spending holidays as the services of the hotel was excellent
It was very nice to stay at Sapphire Grand. The food is very good.
Room hygiene was extremely bad as rooms were stinking, hot water was not available in cold temperatures of Ooty. Extra money was demanded for breakfast & drops, which was supposed to be complimentary. Hotel is more of like dormitory rather than hotel.
I really enjoy this trip and everybody was so friendly specially general manager Mr.Durai Kannan very friendly and helpful.
I felt that the hotel is at the center of the city. The staff was reasonably helpful. We booked an AC Deluxe double room. The room was small but neat and comfortable,and well furnished. The bathroom was compact and reasonably clean, but if there was 24 hours hot water line then it will be still more comfort for people with babies. Food was average. Service was fast. Children's play area is good. The Hotel has no covered parking but has space to park. Unclean balcony with black dust sticking to our feet. Overall it is a nice hotel, but corridor and staircase should be kept clean. 1st impression is the best impression so entrance should be clean.
This hotel is an excellent choice for the lovebirds / honeymoon couples who prefer to stay in a calm and decent place. Location - This hotel is just outside the centre of ooty, so it gives you a calm environment. Room - The rooms are very well maintained. The housekeeping stuffs are always ready for service. Reception and Stuff behaviour - All the receptionists are very professional, and yet cordial. They really show that they care for their guests. Dining - The breakfast has mainly south Indian dishes, but bread+omlet+fruit juice etc all are available. In lunch and dinner, they cook good rice / paratha and all types of non-veg and veg curries. The food were tasty and clean. Room Service - We got very prompt service whenever we asked for any help. Overall, I am very happy with this hotel, and will strongly recommend people this one.
Excellent service, food varieties, helpful service and useful suggestions.
(based on 174 reviews)
I had stayed with my friend during December. The service was very good. The staffs are very co-operating. They have options for Ooty/Coonoor sightseeing activity CAB/Tempo Traveller. Special cab for the couple also. They have provision for HoneyMoon suit too. Everything is very close to this hotel. Difficult to get the room in both up/down seasons is the main issue.
Nice place for family stay. Service and Hotel room qualities are too good. Best place to spend some time at hotel also. Having enough space to park bus and van also. So even team outing we can plan in this hotel
We stayed for a weekend and extended it to Monday. It cost us about Rs 5400 for 3 days, 2 nights, deluxe room. Room was spacious and clean. The only problem is the room service. Quality of food is not up to the mark. Location is 500 metres from main Ooty market. Staff is courteous and helpful.
We a team of sound engineers from Chennai visited Ooty on a business trip. We stayed for 3 days. The stay was comfortable. Good hospitality and excellent ambiance! Waiting for my next stay at the same hotel with my family/friends.
The room was comfortable in every way. We were impressed by all of the staff within the hotel wherein they were able to arrange everything that we wanted. Good experience and recommended for family and business trips.