- Room Only
Price for 1 Night
2 Rooms Left!
Sat, 01 Apr – Sun, 02 Apr (1 Night) | 1 Room | 1 Guest
(based on 41 reviews)
The hotel is in a beautiful colonial house and has a great potential. But the service is one of the worst we ever experienced in India. We were the only couple in the whole house but the gang of five-six people "working" there were too lazy to satisfy even the simplest requests we had
They promised to give a special room with Mountain View, but disappointed with a mediocre room. Cleanliness & Service was poor. And they are charging unbelievably high prices for the Food which has no taste and quality. These kind of hotels only survive because of the in-flow of new travelers during seasons and don't focus on giving or improving services. Unfortunately, that's how many tourism places are running. You can happily avoid this place.
During my trip to ooty from 14 Aug 2016 to 17 Aug 2016,I had to book a deluxe room in this hotel for one day i.e. 14th Aug 2016 due to non availability of any room in other good resorts. They charged me with Rs. 2500/night and gave us room no. 105. Initially I thought it will be a good hotel but read the following points and you can imagine their hospitality. 1. There was no telephone on any other means to call the hotel staff which is a very basic facility even a cheap hotel provides. I had complained to hotel staff and even to manager but they did not take any action for it. 2. The seat cover of EWC was broken in their deluxe room and they didn't have any idea about it. I requested them to change my room but they refused it by saying that all rooms are booked. 3. Staff didn't know hindi or english, they speak tamil only so be careful. 4. Room had wood flooring but it was broken, so when you walk whole floor will shake. It was scary during night. 5. Very rude and uncooperative manager. I will give zero star for such a hotel. They are cheating and making people fool after charging so much. We checked out the very next day due to these problems we faced and will never visit this property again. Highly not recommended for any one.
An old place build during British times. It is a home converted to a Hotel. Wooden flooring & hot water is available. It is very close to the Railway & Bus station. It will be helpful for people who don't have there own modes of transport.
I booked the hotel by looking at the photos in the internet. The hotel view is good. But room service very bad. We stayed for 2 day as 2 adults and 2 kids. We were given room which had no insulation and door was open from below. The room was very cold. And after complaints also they did not change the room. They gave us an electrical heater in the 2nd night. But charged for it. We had one dinner with basic south Indian food as just rice,sambar, one veg and popdam for which they charged as Rs.120 per person. This food is available at Rs.60 outside. Very bad hotel to stay. I would say better not to stay here.
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