everything was good, we were very happy.
Fri, 23 Aug – Sat, 24 Aug (1 Night) | 1 Room | 1 Guest
everything was good, we were very happy.
whenever i go to chennai i always stay in this hotel only. This is one of favourite hotel for stay. The room was clean and even the toilet and bathroom were clean. The restaurant was fine and food was good.I will recommend this hotel for business travellers and family trip as well.
The hotel is terrible: 1. No internet connections 2. No cable for almost entire day 3. No hot water at about 5am when I was checking out 4. No non-veg food in their dining options. 5. No bar options (for those who may need) I think for the price of rs. 4k per day, they must provide these minimum facilities.
The ameneties / facilities displayed out in your website were not offered by the hotel. Very high disappointment as we did not carry such things. Ex. Locker for every room.
We went to Ooty for sight seeing (Family with 2 kids from Bangalore). Hotel front desk is very nice. We reached Hotel at morning 6AM. Even though the check-in time is 12 noon, they provided the room straight away, really nice appreciated. Hotel is located in central place. It has good access to shopping places (like Hotels, ATMs etc). We stayed in Heritage double bedroom. We picked up rolling bed for Kids. Room is maintained very well. Room service is good. Food is good & tasty in in-house restaurants (Garden & Chandan vegetarian restaurants). In-House Tours & Travels is very good. We stayed 3 days in Ooty. Overall, it was a very satisfactory tour. Kids loved it. I recommend this hotel.
The good : The room was clean and well-furnished. The bathroom was clean too and was well decorated using green granite. Accessories like shampoo, soap, hair dryer etc. were present. The bad : The size of the room was too small for a family of 4 though. We had to somehow squeeze the extra mattress in the area between the bed and the table. The terrible : Service was terrible. Every time we wanted to have a bath, we had to call housekeeping and then hot water would start coming after 5 minutes. My husband realized that there is no hot water only after starting his bath, so he had to take a bath with lukewarm water in the Ooty cold. Also, there was no drinking water in the room and I had to call for it on 2 occassions. Even the person at the from desk was not very courteous when we were checking out. Also, the toilet flush was not working properly, as in water used to keep flowing forever. So one had to pull the button out to stop it. Overall experience : Not good. I would not recommend this hotel to anybody who can avoid it. But another fact is that if you want to stay in the Charring Cross area, then this is the only decent place.
Good hotel to stay. Clean and nice room. Worth the money..absolutely no problem. Room service was never delivered but i was billed...took 1 hour to fix the charge of Rs.66/-. The staff never seemed friendly...but i guess they also humans frustrated managing the huge crowd during the peak season. I will excuse them this time..
The club class rooms are only very good. The heritage rooms are not a run for the money. Food and hotel location is great and thats what for they have priced the hotel costly.
Rooms are good and clean. Room service is pathetic, takes 1 and half hours for service and that too wrong orders.When called up Room service repeatedly but ready answers from them is order is on the way, complaint to hotel management but of no use. As per my views Cannot recommend to anyone specially if some one with kids as you have to be prepared to make them sleep hungry or starve.
Location: Hotel is located at very congested (mostly one way) full blown commercial road nowhere near scenic Oooty. Front Desk/Reception: On arrival did not get any welcome. On service staff to unload luggage from Car have to do it myself. Also have to remove may car urgently as reception is located on the road which is used by many vehicle. Room: Room was in pathetic condition of cleanliness. Lots of flies and mosquitos. Also bath area water was coming to wash basin and comode area. I requested front housekeeping to clean it which took almost 2 hours and then i requested front desk to change room which was rejected. Parking: Parking in hotel is nightmare. Very small space and lots of vehicle. Also water tanker and garbage picker truck coming in the parking area very frequently to add chaos. I requested a guard to get my car washed after 3 days and next morning he was knocking at my room for money. He even argued to get more money. Room Service: Room service was average, staff was not very customer friendly and prompt (Only for tip). Final day when i gave tip to them they even argued to me that tip was not enough. Food : Truley 3'rd class service which lots of free flies sitting on your food. Rates are too high (50 Rs. for a tea, If i recall 35-50 Rs. for a roti). Food is pathetic so we ate half the time to some nearby hotels. Alsolutely no curtsey by staff. Overall : Pathetic, 3'rd class experiance. I will never suggest anyone to stay at this hotel.
This stay was remarkable. I am someone who travel length and width of the world sevearl times and I am particular about the hygene standards and the attention hotel staff provide for the details. I must say the standard in that sense is top class. The food quality is possibly the best in Ooty. I cant think of any other hotel which can boost boost such class in Ooty. The room service is excellant. The rooms are kept very clean all the time. in terms of the value for money by Ooty standard, I would say, you can't get another hotel which can match this hotel in ooty. During my 5 day stay in the Hotel, the restaurants in this hotel are the most sought out ones in the entire Ooty. The boarders have the advantage of room service and can enjoy the food with the rush in the resturant. One of the resturant works 24 x 7 round the year! Anyone planning a trip to Ooty, this could be the first choice. The hotel has a spa not too far from the hotel and anyone interested in an ayurvedic massage, this spa could be the best among the best. I will recomend, dont miss the the ayurvedic massage. That would be, for sure, once in a life experience. The manager in this resort M/s Rajkumar and Kushal are delight to work with. The travel desk would be pleased to take you and bring you back conveniently for a small cost. I would say, the Ooty experince was a delight.
Overall it was a good stay at hotel as this hotel is an average hotel and I will think before recommending this hotel to my freinds for future booking.
I booked for Hotel Nahar's Nilgris for my vacation in Ooty from Apr 21 to 24. I just wanted to highlight my concern about the hotel. I was not satified at all with the hotel room provided for the price I paid. The Restroom was not at all up to mark and it was so much dirty and ugly. Since I heard from your representative that it was a nice hotel to stay, I went ahead to book for it. But since room is not upto mark, please let me know how you wanted to take this forward.
My experience in this hotel was Ok. Staff behavior was very good and helpful. But the food offered was no that good. Hence I shall think before recommending this hotel to anyone.
This hotel is located in a main market. My experience in this hotel was Ok. I did not like the staff behavior they are not at all cooperative. Therefore I would think before recommending this hotel to anyone.
My overall experience was very bad as the hotel was really pathetic with its room ambience & service. The room service is not well appreciated and as there was limited staffs appointed. Food served were only veg as there was no variety in menu. Cleanliness is more concerned as hotel is not hygienic for stay.
Location of the hotel is average. Room was not very spacious but it was comfortable. Staff were cooperative. Food was excellent. All the dishes were really good. We would definitely recommend this hotel to our friends and relatives.
Location of the hotel is average. Room was not very spacious but it was comfortable. Staff were cooperative. Food was excellent. All the dishes were really good. We would definitely recommend this hotel to our friends and relatives.
My experience with this hotel was not that good. The staff people are not all cooperative, the ambiences in the room was also no that great. I will never recommend this hotel to anyone because of its bad services.
I had a good experience in this hotel the rooms are well maintained and with nice furnitures .this hotel is located in the center of the city and the best thing about this hotel is it staff there are the very nice and helpful and the foods were too good.. I would like to recommend this hotel to my family and friends.
I had a great experience in this hotel. This hotel is located in a market. Hotel staff was very nice and cooperative and the food given by them was also good. Then best thing about this hotel is its cleanliness. This hotel is very neat and clean. I would like to recommend this hotel to my friends.
SIMPLY SAYS EVERYTHHIK IS OK
Food was the only issue. Most of the things on the menu were not available whenever you give them a call. I had a frustrating time.
The Rooms are pretty old. Initially allotted room stinking smell. Later after complaining got a better room. Electrical problems lights, TV did not work later it was rectified. Overall the experience is not so great. But the hotel is located in good accessible locality.
The Nahar's Niligris Hotel is one of the best known in Ooty. The access to the hotel is good as it is situated in the market itself. I have previously stayed there, so there was no doubt about it. The parking area was not sufficiently big, but I could accommodate my car any how. It was uncovered, but it was not a big problem. The staff was very co-operative and helpful, we got help at any point of time. The room I booked was called a Deluxe Suite, but The so called "Deluxe Suite" could not match its standards. The size of the room was very small, a mid sized double bed and a small bed squeezed some where in a corner and two sofas and a table some how fitted in the left space. I have stayed there in the past before I had children, in a double room much spacious and rich looking. The TV was pathetic. In the 21st century, we still get to see TFT monitor TVs with cable connection having hardly 50 channels, out of which only 2-3 where national channels other all regional. The bathroom was very old fashioned, reasonably clean but not hygienic looking. The food quality was good, but unreasonably priced and the most expensive in the town. They had three different restaurants with different cuisines, that was still the best part. But still the things we ordered where good in quality and taste. Overall my experience was not that bad, but I got less than I had expected and booked accordingly
Hotel is nice and rooms are okey but the Tariff for food is so heavy. So we need to approach outside hotels.
A very nice option to stay in that buddget hotel. It was a pleasent experience in staying in this hotel. I reached 2 hrs. late in Ooty & the Room which I was booked, it was not available at that time. Even after this situation the Hotel Staff has shifted us in Heritage Suit rather than Deluxe Double, which I have booked. I didn't felt even a single problem in services or Quality also. Heartly thanx to Nahar's Nilgiri Hotel Overall nice stay in a nice Hotel with having nice time in Ooty.
The room which aws provided had cocroaches, flies and mosquitoes and when I asked for extra bed, they provided me another mattress. But at the time of booking the hotel it was committed that I would get a BED. The support which is provided is very pathetic.
A decent place to stay. Professional staff.
This hotel has good access to main areas in OOTY and main advantage is location. The rooms are average and there is absolutely no ventilation for some rooms. Staff is good and they respond to your requests quickly. The dining options are there but it is a PURE VEGETARIAN food. Food is very costly. I am not very satisfied with Restaurant rates. On a whole, This is an average hotel suits for short stay only
Me and My family ( 4 of us) stayed in this property from 25th to 28th Dec 2014.. Great Hotel,Clean rooms, great service, courteous staff, 3 restaurants, great food, great site seeing arrangements by Travel desk, me and my family enjoyed the stay very much.. I would surely recommend this Hotel to anyone who wants to visit Ooty.. On the flip side, its a little expensive Hotel and no concessions for people who pay for longer duration. One suggestion to anyone visiting Ooty, just don't forget to visit Garden restaurant which is a part of this Hotel.. Very tasty food... their Idlies are world famous !!
Overall good experience. Hotel location is excellent.
They did not provide a decent room. The room was stinging. The parking area is very small. This one is convenient to access the picninc spots. It is right in front of business area so all necessary things are available.
The room options was not clear. I was not sure what does it mean for one kind of room option over the other. The photographs were deceptive. The room had no heating and a heating for a night was about 20% of the cost of the hotel. They did not even give me a check out slip so it was not even clear to me actually I stayed in the right room for which I payed for. The room had no view no ventilation and not even a fan for circulation. If something got wet there was no means of getting that dried up. Bad experience overall. If this room was deluxe double I dont know what is an oridinary room.
I was extremely happy with the arrangement. Service was incredible and staff was efficient. Room was big in size and well furnished is well. Food was also quite delicious and offered in different varieties. I will definitely recommend this property.
The stay was satisfactory. Staff provided excellent service. Their restaurant was clean and well arranged and we enjoyed the food over there. Room quality and location was also desirable. I will definitely come back here again.
We had pleasant stay in this property. The room given to us was well equippped with all the necessities. The management of the staff did their work very well with a good smile on their face. We had food in the restaurant, it was amazing in taste. But the south indian dish was the best. It is highly recommendable.
Very good experience. I reached Ooty in the morning, called up the hotel and asked if I can have a early check-in. They readily agreed and guess what. They also upgraded my room to Heritage one at no extra cost!. Service was excellent so was the food. Only wishlist would have been a heater or heating system as it was pretty cold. Overall good stay and recommend this hotel to others as well.
The room was upgraded very well with all the facilities. Staff was courteous and polite. The food was superb in taste. The location was beautiful.
Our stay in this hotel has been excellent. Hotel staff is very good at service, they made sure that we are comfortable. We booked for Deluxe Double, however when i checked the room it was not upto my expectations. I asked for them to move me to Heritage double for which they kindly accepted after me paying the difference amount. They are not very strict at the check-out time, provided there are no guest waiting. For us they agreed to extend beyond normal 12:00 noon checkout timing. Also, this hotel is in the heart of the city and easily accessible to all the tourist spots. Overall we are very satisfied with the service and quality of rooms. The dining options are good, the only issue was there is no Non-Veg restaurant within the hotel premise.
It was an useless stay with nothing to share actually. The room was terrible and it was close to the basement. The staff was irritating as they didn't listen to the guests. I just left that hotel on a second day as it was unbearable for me.
Staffs were kind and polite in their work. The room was well equipped with modern facilities. The food was amazing with big choice.
The staff was quick and prompt in their work. Room was stunningly clean and neat. The food was great in taste with many varieties. The location was wonderful.
We thoroughly enjoyed our stay in this hotel. Our room was well equipped with the needful amenities. The food served was really tasty, also the staff members were friendly & guided us accurately. It is value for money.
We are satisfied with our stay here. Our room was not as expected but it was convenient. The staff especially were nice, they were very cooperative. Also we liked the food served, it tasted good. This is decent property.
Our room was not so great in looking, the interiors were not appealing and the room was also sticking very badly. Even the staff were average in their service. We had breakfast in the restaurant, it was decent in taste. Overall just an average property.
The quality of the food is good and hygienic. Very prompt service. Nice travel arrangements. House keeping was excellent. It Can be awarded 5star rating. I dint find any negative points at all. I have stayed in many hotels in my life. Never seen such a nice hotel with excellent atmosphere. The waiter Mr.Kumar was assisting us like his family members. If i want to stay in Ooty in future i will not go any where other than Nahar's.
The stay was good. Rooms were clean and food was good. Sight seeing arrangements could be better organised, it was slightly expensive. On the whole the stay was pleasant.
Had an enjoyable stay in this property. The room we were provided was really good, it was just as we expected it to be. The room service was up to the mark, even the food served was hygienic. We will recommend this property for sure.
It was a gorgeous property with beautiful sight. The room was spacious and the cleanliness was maintained very well. The service and food arrangement was really pleasing and staff was supportive. The management was superb and reception was friendly. Overall a great hotel for families.
The room was excellent with stylish interiors. Staff was superb in their service. The food was very tasty in the restaurant. Location was very nice near the hotel.
It was good hotel to stay for a long period because rates are reasonable and room was also specious. The staff was attentive and location was good. The food was also tasty.
Hotel was just right... no complaints everything was good abt it.
The surrounding near the hotel was wonderful. We stayed in standard room, it was quite spacious with all the basic facilities. Even the food was fantastic in taste. We would definitely recommend this hotel to our friends and relatives.
The hotel is located in the heart of the city. The room provided to me was not cleaned properly. Also the food served was average in taste. The staff members were very slow in their service. This is an average property.
There was no 24 hours room service, I can't get help from room service at 3 am. When alternative guys came, they expect "gift" in return. Terrible! My 3 kids were sick and vomiting badly. The front desk can't given get me a doctor. Poor service from hotel. I would definitely not recommend this hotel to any of my Singaporean & Indian friends.
Had a pleasant stay in this property. The hotel is located in the heart of the city. We stayed in club suite room, it was excellent with all the necessities. The room service did their job honestly, even the food served was up to the mark. We would love to visit this place again in future.
We had an awesome stay here.Our room was just the way we had expected it to be. Room service were efficient. Also the food served was up to the mark. This is an above average property.
The hotel is located in the heart of the city. Our room was well furnished with modern amenities. Staff was efficient and polite towards the guest. Even the food was awesome in taste. It is highly recommendable hotel.
We stayed for 3 nights in this really fantastic property. The service provided was indeed high quality. The room we stayed in was neatly maintained. The room service did an accurate job, even the food was good to taste. This is an above average property.
The hotel is in the heart of the city. Our room was marvelous, it had all the necessities. Staff was efficient and polite towards the guest. It is worth the money.
The room was not so comfortable as it was not providing any good view. Apart from that service was admirable and staff was attentive. The food quality was also desirable and location was fantastic. It was a cool place for vacations.
Management was superb as they arranged everything perfectly. The staff was well trained and shown great respect for the guest. The room quality and food facility was also desirable and location was wonderful as it was full of nature beauties.
The location was awesome and surrounding was serene. The hotel was also quite royal in terms of facilities and service provided. The room was spacious and food was tasteful. I like this hotel a lot.
The ambiance was serene and the place was quite soothing. The room was relaxing and food arrangement was up to the mark. The lunch and dinner was delightful. The service was quick and staff was professional. It was really a peaceful experience helped me to calm down from hectic routine.
The ambiance was good near the hotel. We stayed in deluxe double room, it was clean and neat with all the facilities. We had our food in the restaurant , it was amazing in taste. But the service provided by the staff was very slow. It's quite a nice hotel.
Room was simple but pretty decent. The people are very kind and polite in their work. We had all meals it was prepared very well. I would definitely recommend this property to my friends and relatives.
The hotel has three restaurants. We had eaten Italian, north/south indian, and chinese. The italian and south indian food was really amazing but the north and chinese was not so good in taste. The location was good and convenient. The room was clean with soft bed. Staff were professional towards their work.
It was a grand property with such a royal reception and peaceful surrounding. The ambiance was cool and room was fabulous. The staff was disciplined and service was respectful. The food was not that good but still it was a true value for money.
The only letdown was the service which was very slow and they couldn't manage the crowd in the restaurant, as it caters even for outsiders. Otherwise food was good and room quality up to the mark. It is really a run-down with the service being slow, else its a good property to stay without any hassles.
It was an average property. I booked a deluxe suite but it was a normal room. The staff was bit slow and service was not so impressive. I didn't checked the food as I used to eat from outside. The location was comfortable but I was not satisfied with the overall stay.
This is a fantastic property. The view outside our room was picturesque, the ambiance was peaceful & soothing too. Our room was just the way we had expected it to be. The room service did an appreciative job, the food was divine as well. Overall this is an above average property.
Not happy with this hotel. Room was not maintained well, bad doors, bathroom was terrible & dirty though location was good. I do not wish to stay here in future.
Our stay was good in Nahar's Nilgiris Hotel, it was outstanding. Everything was perfect, above our expectations.
Over all hotel was good, rooms were decent with basic amenities. There was some construction going on once we checked-in. Restaurant needs to be improved in terms of cleanliness & taste.
We stayed in the Deluxe room in Nahar's Nilgiris for 4 Nights which was an awesome experience, room was neat & fresh and service was great also the location was superb only draw back was restaurant will be closed @ 9pm!
Hotel was excellent. The staff were very friendly and helpful. Would come back again but probably its better if they price down a little.
The rooms are spacious and comfortable. No kind of odour or smell in the room. The shower area in the bathroom must be a little big. Its a lovely hotel well decorated and well maintained. The food was delicious specially the thali. A very clean and tidy hotel.hotel. PS Bisale
The room was excellent. We were expecting an average room but were pleasantly surprised to see a very neat and posh room. We will surely stay at Nahar if we happen to visit Ooty again. South Indian snacks and breakfast was excellent. Chinese and North Ind
There were several small dead flies scatered about the room, including the bathroom, which was otherwise fine. There was a car for me at my arrival at Coimbatore Airport.
They were unable to deliver on the food choices listed for night service (10:00 pm thru 7:00 am).
The hotel is centrally located but the services are not commensurate cost. Non vegetarian meals are hard to find and hence the hotel is not self sufficient. The room was excellent. We were expecting an average room but were pleasantly surprised to see a very neat and posh room. We will surely stay in nahar if we happen to visit ooty again. South indian snacks and breakfast were excellent. Chinese and North Indian cuisine were ok.ery neat and posh room. We will surely stay in nahar if we happen to visit ooty again. South indian snacks and breakfast were excellent. Chinese and North Indian cuisine were ok.
It was a wonderful experience with this hotel. Room was very spacious and finely clean. Service was quick and prompt. Food was delicious & staff was well trained and polite. View around the hotel was very beautiful.
It was a great experience here, we thoroughly enjoyed our 3 nights stay. Heritage room was much comfortable. Food and the location was too good. It really worth staying. We would recommend this hotel.
Staffs were helpful with friendly nature. Rooms were spacious with clean bed sheet and pillows. The food quality was also very nice of the restaurant. On my next visit I would stay in this hotel again.
It was a pleasant stay in Nilgiris Hotel. We opted for Heritage Double Room which was comfortable for 2 nights. Service was great. Food options need to be improved.
Centrally located hotel with very good Deluxe Suite Room but with no view. The Room Service was good and never took more than 5 minutes to respond . It is a good place to have breakfast but for a non vegetarian like me lunch and dinner are a big NO. Nice place to stay in Ooty.
The hotel staff was very courteous and nice. The food was good and the room service was prompt.
Staffs were very slow in their service they used to take 1 hour to serve the food in the room. Rooms were not so good as the interiors were of old style. The food quality was bad.
South Indian Vegetarian restaurant is good (taste as well as service) Option available for North Indian food. However not managed well during peak hours. (waiting period of 2 hrs is too much).
The hotel is very good. Service and staff was just average. Room alloted was large and well maintained. Food quality was very good. Its recommendable to others. Location is very convenient.
It was a fantastic experience with this property. Food was great to taste specially the pasta. Room was large and fantastically maintained. Staff and service was outstanding. Location was simply superb with cool views. Its highly recommendable to others.
Rooms were spacious with very good interiors. The food needs to improve a lot as it was not so good in taste. Service was average of the staffs. Location was very nice near the hotel I can see the beautiful view from the hotel.
Excellent hotel with good facilities in Ooty. Best thing is multiple food options in the hotel itself. It is right in the market area so you can walk around leisurely for general shopping. Suggest you to book a cab from the taxi stand right outside the hotel as that's cheaper compared to option given by Hotel travel desk.
Parking facility needs to improve and quality of milk is very poor.
It was "Could not be a better" experience overall. The hotel had excellent services. I had small baby who needed milk every now and then. They provided me that even on new year's eve at 12 in the night when everything was closed and the total hotel staff was busy in the new year's party. They have pure vegeterian food in their all three resturants( cafe, muglai and south Indian respectively). the service was very good, fast and above all food was very good. we tried having food at other places few times but finally came to conclusion that Nahar Nilgiris was the best place to have food. The staff was very helpful all the time. I would recommend the hotel to everybody.
Facilities promised in the room were not there. Top floor room promised but not provided. Very bad service as well as attitude of Reception and Travel desk. Overall, very disappointed with hotel.
(based on 195 reviews)
We had been to the Garden restaurant of this Nahar's during first week of June for our breakfast... A very good ambiance and Customer friendly restaurant. Good and decent parking facility is available. Food is excellent...a bit costly... Idly, Dosa ,Mysore Masala, Pongal....everything was very good... Coffee is too tasty. Pleasant customer service... Good family hotel to have our food at Ooty. We can also get their food per "Swiggy"
Been to Nahar's restaurants quite a few times. The garden restaurant which serves south indian food is really good even though it can be considered expensive. The idlis served here are one of the best if you are a idli fan. Even if you are not a fan of idlis, you will want to try it. The dosas especially mysore masala dosa is mouth watering. Generally the service is also good expect during the season when the service goes down in quality everywhere in Ooty.
The Garden restaurant is a must visit if you visit ooty. The idlys, the mysore masala dosa, the chat varities and what not. Everything on the menu is awesome. Need to mention about the service, all the waiters are well manmered
Stayed at the hotel from 20th to 24th April 2019. Pre-booked two rooms 1 month before. Knew before in hand there is No complementary Breakfast. But did not know hotel management DO NOT offer even complementary water, dental kit and shaving kit. Our room had Bathtub so when asked Housekeeping for bubble bath they refused and informed to enquire with Reception. So overall initial reception was bad. When I reported this matter to their Reception and later GM, their GM informed me that it is the management policy so cannot do anything. I told him policy to be customer friendly and not ONLY MAKING MONEY. I wrote and handed over him a complaint letter. GM attitude - Not Good. Later got bubble bath. Rooms were decent but showing sign of ageing definitely NEED IMPROVEMENT in particular Bathroom accessories. Hotel located in city so comfortable stay. Restaurant food quality good but expensive. Hotel Service personnel were good. Potable Hot water available on the call 24x7 which is good. Of course needless to say, suite room did not have even kettle. Do not know why Service charge is applied on Restaurant bills. Got them waived after reporting to Reception/GM. On a serious note, Hotel management to consider Customer satisfaction rather than only making money.
We had a nice stay at Nahar. The restaurant food quality was ok but the price was on the higher side. They could provide more quality food for the price they charge. The rooms were good and clean, room service was nice. Since we stayed for two days mostly we had food in their restaurants. Vegetarian options are not so many nearby except for A2B which was crowded most of the time and you cannot enjoy your food there with people standing around looking for tables.