Classic Room with Breakfast - Non Refundable
- Non refundable booking
Price for 1 Night
- Non refundable booking
Wed, 15 Mar – Thu, 16 Mar (1 Night) | 1 Room | 1 Guest
Location and ambience were excellent as it is on almost top of hill. Hot and cold water was available. Bathroom was clean but not upto the mark of good hotels as much as what sterling charges from customers. Complimentary breakfast was ok. Nevethless the quality of rooms, cleanliness can be said not worth the money paid.Even the hotels costing below Rs 3000/- per room a day in Coimbatore provide better and spacious rooms, services and cleanliness. Bed mattress quality was poor. Bath kit like soap, shampoo and moisturizer, shaving etc was not provided despite repeatedly asked. Just two small bottles of liquid soap were provided which were claimed by them as soap and shampoo both use. We whole family got impact on our facial skins due to use of such liquid. No LCD, only very old(90s) model TV 21" was provided in 2 Bedroom apartments. Sofa quality was not good.
Elk hill, sterling Ooty are big cheaters. They have 2 types of rooms in every category junior, deluxe and luxury: 1. renovated and average room 2. Not renovated and bad room. For people who have booked online, they give 2 type of room ie not renovated and bad rooms, because we (customers) would have already paid for it. For people who go there and ask for rooms they show good rooms, otherwise people will go other hotels. I happened to book the room in this hotel online and got a bad room. But when I threatened them that I will checkout the hotel immediately, then they showed me renovated average room. Even in this room, the view from the window is not at all good. When I asked for room having good view, they said such rooms are in a different block and all those are booked. When I asked them why such information like view from the room etc are mentoined in the internet, so that I could have booked better rooms, they changed the topic and started talking different things. Even I didn't want to nag them further as I didn't want to spoil my Ooty tour because of some cheaters.
This is my mistake that first time I booked hotel through Travelguru instead of Makemytrip, I booked hotel in Ooty A Sterling Holiday Resort well in advnce but when I reached at Hotel then I found that there is no booking and hotel was fully booked, then immediately I called Travelguru thrice times and informed but the response was very very poor, after 1 hr I recieved call from travelguru they arranged alternate hotel but not at par with the amount I paid, in this alternate hotel food was very horrible, rooms and other services are average, differential amount need to be refunded by travelguru.
"Amazing Place great location" Its at a great location with great view of the mountains just 2 kms from the city the approach to the resort is really bad but when you land at the resort youll be thrilled seeing the ambiance The rooms need to be done as the resort is old but the service is excellant the staff quite friendly The resort has all aminities from parking to pool and other activities I recomment guest to stay here its value for money
EVERYTHING WAS EXCELLENT
(based on 607 reviews)
A very nice property located on a hill, the wing we stayed has rooms from ground level downhill giving expansive views of the valley below. The food in room service was nice, however the breakfast service was slow as the hotel was full for the weekend. There is a small functional gym and a spa. The room is small but cozy and has a much needed heater. The hotel can improve on communicating the events being organised like bonfire, karaoke night etc. to the guests.
We visited this place in November in 2016.The natural beauty is very pleasing to the eyes as well as it empowers the spirits .The staff is very friendly and leaves no stones unturned to make you comfortable .The rooms are very clean and the food also is good.Beautiful flowers make you forget everything .Good choice to refresh yourself .
I personally suggest all to visit the hotel once.. there are plenty of other resorts and hotels as well but I must say that none can come under comparison of ELK hill... Even the view of the hotel is very pleasant.
We spent a two night stay at this property during our trip down south in this new year and I must say, it was one of the best visited hotels. One of the most picturesque property it is. As soon as you enter the gates of the property, you fall in love with the place. The impeccably kept flowery gardens are a treat for your eyes and soul. You just can't get enough of the beauty of this place. The management is equally commendable, they welcome you with utmost warmth and cater to all your needs. We had booked two deluxe rooms but considering that we were a single family they upgraded us to a two bedroom and a common sitting cum dining suit having a kitchenette as well. Both our rooms had a balcony and you can very easily sight the sunrise from your bed itself. The service is quick and staff very cordial. There is a daily replenishment of dairy, water and toiletries and cleaning on regular basis. The hotel houses an all day dining restaurant, a cafe, a spa and also a play zone. Another U.S.P of the hotel is the "Gurra Rufa" Foot Massage available at the hotel lobby which is truly relaxing. Coming to the food, it serves a fairly large variety to options from North Indian to Italian to Chinese. The breakfast spread is quite large with a mix of delicacies to satiate various palates. The portion served is actually in excess. It also serves fish which is rare to find in most hotels. The chicken sandwiches and aloo masala should not be missed at any cost, even the Biryani does complete justice. Being a foodie, we all loved the food especially the variety available. The hotel also provides free Wifi in lobby and restaurant areas. All in All, I doubt there would be a better property in Ooty than Elk Hill without giving a second thought.
We stayed at the Privilege Suit at Sterling Resorts Elk hill. This a great resort to spend a relaxing holiday with family. The rooms are clean and spacious with a small kitchenette. That was helpful as I sometimes needed to cook my kid's food. The ambiance of the resort, the staffs, the buffet breakfast and dinner are awesome. There is ample play area with a small park for kid's amusement. The staffs at the reception and housekeeping cater to your needs and requests without delay. I was very impressed by their gesture of keeping dinner for us as we checked in very late at night. They also arranged a small Holi party in their lawn where kids and family could play Holi safely with fun and music. The Tattva spa is also very good, I spent some relaxing time trying out one of their treatments after a full day trip to Ooty and Coonoor. Overall this resort has everything to offer- hospitality, luxury at affordable rates, amusement for kids, and a great view of the city of Ooty. I highly recommend this resort to other travelers.
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