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Pebrock Heritage Inn Rating3.5/5, based on 28 Review(s) Price: Rs. 1,765

Ooty

Thu, 26 Jan – Fri, 27 Jan (1 Night)  |  1 Room  |  1 Guest

Pebrock Heritage Inn

Pebrock Road Southwick,Coonoor Road, Ooty , 643001  |  Show on map

Rs.1,765

Highlights

Amenities

CHOOSE ROOM

Thu, 26 Jan - Fri, 27 Jan | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children
  • ROOM TYPE
  • INCLUSIONS & AMENITIES
  • TOTAL PRICE FOR 1 NIGHT
    (Additional - 1.4% Service Tax & 0.5% Swachh Bharat Cess)
  • Heritage Deluxe

    View room image

  • Inclusions

    • Child below 8 years on Complimentary Basis.

    Amenities

    • Telephone
  • Price for 1 Night
    Rs. 1,765
  • 1 Room Left!
  • Room Overview

    Heritage Deluxe

Inclusions

  • Child below 8 years on Complimentary Basis.

Amenities

  • Telephone
  • Heritage Executive

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  • Inclusions

    • Child below 8 years on Complimentary Basis.

    Amenities

    • Telephone
  • Price for 1 Night
    Rs. 2,898
  • 1 Room Left!
  • Room Overview

    Heritage Executive

Inclusions

  • Child below 8 years on Complimentary Basis.

Amenities

  • Telephone
  • Heritage Family

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  • Inclusions

    • Child below 8 years on Complimentary Basis.

    Amenities

    • Telephone
  • Price for 1 Night
    Rs. 4,057
  • 1 Room Left!

Inclusions

  • Child below 8 years on Complimentary Basis.

Amenities

  • Telephone
  • Heritage Diamond

    View room image

  • Inclusions

    • Room Only
  • Price for 1 Night
    Rs. 5,215
  • 1 Room Left!

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REVIEWS

  • TRAVELGURU REVIEWS
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  • VIEW ROOM REVIEWS
  • Overall Rating

    • 3.8 Very Good  

      (based on 11 reviews)


      81% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 3.7
    • Service Quality 3.5
    • Dining Quality 3.7
    • Cleanliness 3.5

Ramesh from Ooty, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 1/5 Dining Quality: 5/5 Cleanliness: 1/5

We had a terrible experience with the Pebrock Heritage Inn . Want to elaborate on our experiences in the order in which it happened: (1) Around 1 pm (the check-in time was 12 noon), I informed the hotel that we will be slightly delayed to check in. The response was that we can come anytime, but there are no rooms available at Pebrock Heritage Inn as there was a Sales Tax raid at the hotel the very same. However, we were assured that an alternative arrangement has been made. (2) We reach Ooty and try to get the location of the Hotel and we are directed to go to Pebrock Residency, which was also on Southwick Road, Ooty. (3) The hotel we were asked to go was very different from the picture we had of the hotel on the Internet and the name was also not matching with what we have booked. (4) On asking, the "manager" who received us told that there is no room available at the Heritage Inn, and hence we have been allotted rooms at this place. The place was pathetic, terrible and the rooms he showed us was horrible (walls peeling off, dirty linen, dirty toilet, no water). There were heated arguments (there was a police man sitting with the manager to listen to the whole story but he didn't do anything to help us) (5) My wife wanted to use the restroom, but she was not allowed to use unless we took the rooms. (6) The manager refused to direct us to the Heritage Inn. (7) Since it was already getting dark, we had to leave that hotel and find ourselves another decent accommodation, which wasted our precious 3 hours in Ooty and considerable tension. (8) The manager asked us to complain to Travel Guru. (9) Will anything come out of this review? I am not sure! I am not sure if Travel Guru will even acknowledge this! (10) I request Travel Guru to investigate this further and let us know how they would like to compensate for our agony. (11) I will never trust Travel Guru again and will campaign against using Travel Guru for booking Hotels if nothing is done on this.

Mahesh from Ooty, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 3/5 Dining Quality: 2/5 Cleanliness: 3/5

The Room does not have Restaurant as mentioned on the travelguru website. it was under renovations, when we ordered food/Breakfast we have to 1 hour also food quality was not that great.

Vengudupathi from Ooty, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 3/5 Cleanliness: 3/5

The hotel is good but the lights inside the room are very dim, the bathroom has no shower. There is no nearby shops even to get simple things like snacks and others. The corridor noise is coming inside the room even if the doors are locked and it disturbs privacy of the guests. The waiters are providing good service and overall they have to improve the quality.

Ajithkumar from Ooty, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 4/5 Cleanliness: 4/5

Location: Near to the city, in a housing area, far from rush, at the middle of a hill and it makes beautiful sceneries. Near the Rose Garden, the main attraction of Ootty; Only seven KM to Doddabetta, the peak of Ootty. Hotel: Spacious rooms, wooden floor and top, comfortable bed and blanket. Office is at the back of corridor hence all the rooms are in front of its manager and it makes safety. Wooden floor requires frequent cleaning. The geezer is too big in size and hence it took about 10 minutes to get hot water. On the second day we managed it by on the switch before 15 minutes. Food: Homely food, tasty, and serve with hot at time. It requires a spacious and furnished dining hall. Nice and cordial room service. Tour arrangement: It is nice; the manager gave a clear idea about Ootty with a map and the places where to go. He arranged auto rickshaw for short distances and a taxi car for long trip like Pikara. In Ootty, auto rickshaws are costly but car is reasonable. Please don�t go to Pikara waterfalls if there is not sufficient water in river (that you can feel on the way). We are lucky: (1) The main attraction Ootty is its flower show. We went there at that time and really enjoyed it. (2) The journey in Nilgiri train is unforgettable with sceneries. (3) We were free from rain. Suggestions: (1) Travel guru can set a tourist map of such places. (2) You can arrange vehicles to pick the tourists to hotels from railway station/bus stand/air port (can be arranged by the hotel management). (3) Travel guru can make a travel plan for the tourist place on the basis of no. of days that the tourist spent at the place.

Narendra Pratap from Ooty, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 2/5 Dining Quality: 4/5 Cleanliness: 3/5

The staff is not trained enough to manage extra guests. Also, the hotel couldn't provide enough support for the extra guests but overall a very Good Experience.

  • Overall Rating

    • 3.5
    • Pebrock Heritage Inn

      (based on 28 reviews)

  • TRAVELLER RATING

    • Terrible 3
    • Poor 1
    • Average 6
    • Very Good 11
    • Excellent 7
  • RATING SUMMARY

    • Location
      3.5
    • Sleep Quality
      3.5
    • Rooms
      4.0
    • Service
      3.5
    • Value
      4.0
    • Cleanliness
      3.5

Great stay at a great price.. Great stay at a great price..

by DebdutS on October 20, 2016

Nice place to stay..the hotel is 1.5 Km away from bus stand and around 600 meter in a pocket road. So if u have a cab with you you can book this hotel without any hesitation. Hotel stuffs are excellent and always at your service.The most important thing is they have a nice cook and u can have whatever u want and whenever u want. We had a 3 years kid in our group and they had served whatever we had asked like extra boiled rice..milk..daal..chapati..etc etc. And everything on time. Specially Basavraaj guy was really helpful in every way. Rooms are much bigger compared to the rate. The only issue was light. The lighting was bit less and gloomy inside the room. Anyway overall it was an awesome stay in Pebrock heritage inn for us. cant expect more from a hotel at Rs 1000-1100 rate.

Very Nice hotel to Stay Very Nice hotel to Stay

by SSaurabh5223 on April 3, 2016

It's Really a worth for money. The Staff's are very caring and humble. Very Nice Hotel to Stay!!!. I Visited with my Family and it's really worth for money. Cleanliness, staff all are up to expectation.

Budget Hotel, good for Bachelors Budget Hotel, good for Bachelors

by Dittu_Alex on March 8, 2016

I checked in today. Accessibility is poor. U need to walk/drive through a pocket Road for around 500m, some turns etc to reach the building. Basically it's a nice building remodelled for stay. Rooms appear vintage, floors paved with stones. U have storage geysers available in all rooms with 24 hours hot water. Bathrooms are average, old looks. No shower, just pipes. The rooms are clean. Staffs are really cooperative. For the price, it's good. Summary Pros : Cheap pricing, Good behaviour of staff Cons: old building, accessibility, average looks

Decent stay.....budget hotel Decent stay.....budget hotel

by praveenvemula11 on February 1, 2016

We checked in the night, location is near by bus stand. Rooms are pretty clean. When we went looks like hotel opened just few months back only. service is good. hot water available 24hrs which is unusual in ooty for budget hotels. sleep quality is good. No restaurant in hotel so we ordered food from outside, anyway many restaurants available near by ...walkable distance. But WiFi am not sure whether its working or not....we were not having time to check that. parking is not available in hotel so parked in front of hotel road side, which is OK. overally its a economical hotel to stay with good/average experience.

services and stay services and stay

by Mahesh V on October 26, 2015

Service was very good. Staff was cooperative. Room was clean. View of the hotel was good. I enjoyed the stay in the hotel. The staff was cooperative, that they have booked for my local sightseeing and during the local sightseeing, I enjoyed the company of others people and did not found my self alone. Thanks to the Management of Pebrock. Keep it on.

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Demo Trip good budget hotel

by praveenvemula11 on January 31, 2016

Demo Trip Not advised!

by Kumarr2 on May 20, 2014

Demo Trip This Hotel will arrange you Cabs/Vans with less cost, also they help you find some good spots in Ooty

by Harsh_wiz on March 9, 2014

Demo Trip Don't stay here, even if you need to just crash for the night.

by pppamar on October 18, 2013

Demo Trip Two corners rooms are ok in terms light.

by biswabs on April 30, 2013

HOTEL AMENITIES

  • Services

  • Room service
  • Wake up service/Alarm clock
  • Parking
  • Laundry facilities
  • Front desk
  • Travel counter
  • Dining

  • Restaurant
  • Media & Entertainment

  • Telephone
  • Outdoors

  • Transportation Service

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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