by harish v on
The Only plus for this resort is the mesmerizing view, rest everything is below par and actually the cons supersede the only plus it has...
The service is so horrible that for every small problem you will have to call the reception atleast three times and wait time for resolution is unpredictable.
in our three days stay, their TV/cable service never worked for more than an hour. their blanket were infected with bed bugs, and we had to get it replaced twice to get a proper one. The food is horrible, and the spread is below average. After facing all this problem, when I complaint to the manager, he gave me a small discount and that to, with a gesture as if he was doing an favor to me. I would never recommend this resort to anyone
Heart of Ooty!! Dream Location!! Encompassing most of the greens n valleys in your each eye-roll!!
by PoojaR595 on
Location, being our major goal, this hotel delighted our hearts with it's spacious and beautifully designed rooms with balconies, each built in cascading structure. Food was an add-on. Staff was so courteous that they gracefully and willingly customized our favorite picks, like provided me my sort of cold coffee post-dinner. It's balcony almost a room-size encompassed the maximum greens and peaks of Ooty, flushing it's charm in cheeks and greens in eyes. Without any hitch, I can swear it as a dream-cum-true sort regarding location, structure and view. Naturally, economical considering our 2 night stay on week-days. Also, we could afford a great ayurvedic spa provided by it's dedicated masseurs. From our dining table we could gaze down our hill sloping down to adjoin all the wide n steep valleys around, each sparkling with diamonds in the darkness of night, veiled and unveiled every minute by moving fogs and clouds. Oh!!! I am so lost even after a year, in an eye-blink could relive those scenes gifted by this beautiful place (being extremely nostalgic).
Rightly said, Man proposes and God disposes. Being, a government employee on a budget trip, having pre-bookings with nic guest houses, annoyed with it's dirty location and terrible room-conditions, led us to navigate and come across a whole beautiful mountain manifesting within itself a lovely structure named as "Sagar International Resorts" that introduced us to a real "Queen of Hills" with all it's charms and greens.
/ for the View
by 242aditid on
Excellent view from the hotel, great food, helpful and friendly staff. The location is something that probably no other hotel in Ooty can give you....we reached post 2 pm and yet the restaurant staff was very gracious and served us hot and delicious food for lunch...their breakfast menu is also quite varied and we being a group of 7 literally gorged ourselves on it..The hotel is a bit far away from main city so it is convenient if you have your own vehicle. All the rooms are located on a hill slope so none of the rooms face each other, which actually gives you good privacy...Just one suggestion though...rooms should have heaters since it can get quite cold in Ooty even during the day...
Value for money
by Gejo V on
The hotel's best feature is spacious rooms, vast balcony, awesome view from each room, hot water and trolley for ease of movement. The only one bad experience was not providing blankets at night and when we requested for the same the person was very rude. The hotel should simple pit blankets in all rooms any which ways the guests would need it during Oct to Feb period. Food was average and commensurate to the price charged.
Wonderful place to stay, but have to compromise little in service
by Aniket R on
This hotel is located a little bit away from city. You should have your own ride with you to move upto the heart of the city. But it works more in its favour than against it. It's location is the best thing. Wonderful view is available from all the rooms. Be it sunrise or sunset wonderful view is available. It has large balcony with every room. Hense best place to enjoy your evening with a drink in chilling cold winters. The ootty coonor heritage train passing through is visible from rooms. On the downside, food quality is not good and neither is service. But restaurant also have a wonderful view of the valley. If you are looking for peaceful stay with view of valleys to enjoy, you can go for this place.