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Overall Rating
3.2Average
(based on 27 reviews)
$tgRecommend% of our customers recommend this hotel
AVERAGE GUEST RATING
Room Quality3.1
Service Quality2.9
Dining Quality3.1
Cleanliness3.1
russell
from Ooty, India recommends this hotel
Posted: Apr 24 2008Room Quality: 4/5Service Quality: 2/5Dining Quality: 4/5Cleanliness: 4/5
My stay here was very satisfactory. I think the management here need to check their behavior, they lack courtesy. Apart from that the place is really well maintained. My room was spacious & clean. I once had food here & what they served was up to mark. I would like to recommend this property.
Mr. S B
from Ooty, India recommends this hotel
Posted: Apr 26 2008Room Quality: 2/5Service Quality: 2/5Dining Quality: 2/5Cleanliness: 2/5
It was an unpleasant stay here in superior room. Service was poor. Food was not good. Overall it was a below average experience.
Seema
from Ooty, India recommends this hotel
Posted: May 27 2008Room Quality: 5/5Service Quality: 3/5Dining Quality: 5/5Cleanliness: 4/5
The room was fantastic with modern furniture. Breakfast was awesome in taste. The location was great near the hotel only the room service was bit slow but it was manageable.
Sridhar
from Ooty, India recommends this hotel
Posted: May 28 2008Room Quality: 2/5Service Quality: 2/5Dining Quality: 3/5Cleanliness: 2/5
The hotel was very old. The room was dirty and bathroom was in the worst condition. The staff was not so helpful and location was also bit inconvenient. The food was fine but overall experience was bad.
T.N. Nandakumar
from Ooty, India recommends this hotel
Posted: May 21 2008Room Quality: 2/5Service Quality: 1/5Dining Quality: 1/5Cleanliness: 2/5
It was a horrible experience with this hotel. Room was not cleaned properly and the bed sheet and pillow cover was also very dirty. There is no room service in the hotel. The food was tasteless.
Room conditions are good. Hospitality are excellent . View from hotel are wonderful. Behaviour of all staffs are very nice. Food qualities are quite tasty and delicious. Garden area are so colourful and beautiful.
The stuff was amazing.
by Aishanichatterjee111 on
The room was very clean. The food was excellent and tasty.The stuff was friendly and nice. The hotel backyard was full of beautiful flowers and had a nice view of the mountains. The hotel was very neat.
Specially thanks to fnb team and front office
Excellent experience!!
by ASHISHPRAKASHCHAVAN on
Very beautiful place. Nice rooms with very prompt service and courteous and kind staff,specially F&B service and Front office team.
Had arranged very beautiful candle light dinner, beautifully decorated the tables. Very beautiful and satisfying place.
Amazing Hotel
by Tyfgb on
The food is so good. The service is so fast as compared to other.The garden is also beautiful and nice to photos.The rooms are good and service is too fast.
Especially Thanks to
F&B Team
And All Hotel.
Family trip
by Ranamisra317 on
Rooms and location of the hotel are matched nice to enable an out standing view. Shri subbhojit sen has extended his full cooperation and made us feel more homely .other staffs all are very humble and cooperative.
Stayed at room no 317.
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suites are excellent and it has all the indoor games for spending some sports time.
by vips_30 on
February 25, 2020
Due to refurbishment, higher floors are not available, please do double check with reservations team before booking the deluxe rooms.
by Meherzi on
February 23, 2020
Dont expect much.
by Atul S on
February 16, 2020
Rooms on higher floor have better view.
by sandeeppai1982 on
December 26, 2019
The valley view rooms offer great views.
by Chandy_Pala on
November 11, 2019
HOTEL AMENITIES
Services
Laundry facilities
Wheelchair
Hot water available 24x7
Concierge
Luggage storage
Lift
24 Hour Power Supply
Wake up service/Alarm clock
Ironing Service
Special occasion arrangement
Pets allowed
Room Service (Limited Time)
Waiting area
Dry cleaning
Room/Rooms reserved for special need guests
General
Conference Room
Activities - Indoor & Outdoor
Kids Play Area
Spa
Safety & Security
Doctor on Call
CCTV camera installed inside/outside hotel premises
CCTV camera installed on each floor
Fire Extinguisher
Security Guard Timings - 24x7
Parking & Transportation
Bus Parking
Outdoor Parking
Travel counter
4 Wheeler
2 Wheeler
Valet Parking
Airport/Railway station drop (chargeable)
Airport//Railway station pickup available (Chargeable)
Languages Spoken by Hotel Staff
English
Hindi
Payments Modes Accepted
Net-Banking
HOTEL POLICIES
Cancellation/ prepayment
Cancellation and prepayment policies vary according to room
type. Please check what room conditions may apply when selecting
your room above.
The primary guest must be
at least 18 years of age to check into this hotel.
As per Government regulations,
It is mandatory for all guests above 18 years of age to carry
a valid photo identity card & address proof at the time
of check-in. In case, check-in is denied by the hotel due to
lack of required documents, you cannot claim for the refund &
the booking will be considered as NO SHOW.
Unless mentioned, the tariff
does not include charges for optional room services (such as
telephone calls, room service, mini bar, snacks, laundry etc).
In case, such additional charges are levied by the hotel, we
shall not be held responsible for it.
In case suitable proof of
identification is not presented at check in, the accommodation
can be declined to guests posing as a couple. Travelguru.com will
not be responsible for any check in declined by the hotel due
to the aforesaid reason. ( and shall not be able to process
any refund )
All hotels charge a compulsory
Gala Dinner Supplement on Christmas and New Year's eve. Other
special supplements may also be applicable during festival periods
such as Dusshera, Diwali etc. Any such charge would have to
be cleared directly at the hotel.
In case of an increase in
the hotel tariff (for example, URS period in Ajmer or Lord Jagannath
Rath Yatra in Puri) the customer is liable to pay the difference
if the stay period falls during these dates.
Travelguru.com will not be responsible
for any service issues at the hotel
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Trip to ooty 
suites are excellent and it has all the indoor games for spending some sports time. 
Due to refurbishment, higher floors are not available, please do double check with reservations team before booking the deluxe rooms. 
Dont expect much. 
The valley view rooms offer great views.