Fantastic hotel away from the city hustle. Great landscaping.. and cool Fantastic staff Amir Rai Deraj Thakur Helpful staff: Partha Sharma Meher Prashanth Food was average. But compensated by helpfulness of staff.

Beautiful resort, we keep revisiting same place for our visits to Ooty! Grass area is beautifully carved, the curved stairs are very creative, one can see entire city from here. Rooms are well maintained,

Located near the Doddabetta peak ooty this hotel is really one of the best hotesl in Ooty. The decor of the hotel is mesmerizing. I stayed in the hotel for 3 nights, the hospitality of the staff was brilliant. I stayed in one of the Premier rooms and the view from the room was breathtaking. The beautifully maintained Lawn and the view from the garden of the valley is what makes this hotel so special. You can literally spend hours watching the view. The Inhouse restaurant is also wonderful, the complimentary Buffet spread great which had everything from north indian dishes to south Indian dishes. The dinner menu was limited by the quality and taste of the food was excellent. A very special mention to Mr Partha Sharma and Mr Amir Rai along with the complete team for the hospitality. A special mentioned for the evening Nilgiri Herbal Tea, I personally liked it very much. The only Con for the hotel is that you need to book an auto or cab even for visiting the market, the public communication is limited because of the location. The hotel staff do arrange for the same but it's not cost effective.

This was the worst of all the hotels we stayed at in 21 days in India. The first room we were given was cold and damp and when we used the shower the bathroom flooded. In fairness when we complained to the Manager we did get a better room. Unfortunately for us the hotel was hosting a conference of about 150 delegates all male which made us feel uncomfortable. The buffet dinner and breakfast was dominated by these people and if not for one of the waitresses who became our guardian angel I think we would have struggled to get any food. The hotel is in a good setting with fabulous views over the town and valley but for our taste to far from the town. The waitress who helped (Calpeny her name apologies for spelling) was five star and when we moved rooms the staff were very helpful.

We booked this hotel apart of its rating being less compared to other 3 star properties but we thought the brand would stand for its name. Here are the list of pros and cons of this place. PROS: 1. The hotel is located at a very nice place with a natural view to the mountains and greenery of ooty. 2. The hotel garden is well maintained to walk around and enjoy the calmness and serene beauty of nature. 3. Just 4.9 kms away from the main commercial market of ooty. 4. Very near to tea and chocolate factory. 5. Breakfast spread is good with prompt service and foods were served hot. CONS: 1. Although we booked premium room, the room size was too small not fit for family and they don't even haven proper ventilation no AC or fan which makes it very suffocating. As we could clearly see a AC vent in the room we asked them to switch it on they straight away denied saying we don't have AC. Though in a place like ooty AC is not required but a fan or proper ventilation would work. 2. The washroom is too small, very less space for movement. And time to time it releases some pungent smell of some sewer kind. 3. The staffs were not at all well trained the receptionist doesn't even greet you with a smile or gives you a warm welcome. While check out the staff don't even offer to put your luggage in the car. Also the staff volume seems less compared to the size of the hotel. 4. The play arena is not at all maintained well and even no staff were there to attend you. If you are visiting ooty and you have other options avoid staying at this hotel.