what do u expect from a hotel in Ooty? 24/7 hot water, clean bed linen? If answer is yes like me, then this is not the place to be. hot water only from 6-8 AM for 2 hours. Pathetic bed lines, U can easily make out multiple stains of well..you know what. rooms are poorly lit and ur mobiles will be bigger than the TV screens in standard rooms. Luxury rooms are a bit better in terms of bathroom cleanliness and TV size. Certainly a no for any kind of travellers. dont get cheated by looking at the cheap rates or from the exterior looks. On a positive note, the staff is a good person and tries to help however he could. But there is little he could help given the circumstances.