- Room Only
Price for 1 Night
2 Rooms Left!
Mon, 23 Jan – Tue, 24 Jan (1 Night) | 1 Room | 1 Guest
everything was perfect. i wud like to visit again travelguru and ofcourse hotel golf view if i come again pachmarhi in future.. awesome experience.
The quality of the room was excellent. The interiors were fabulous, based on British architecture. The hospitality was impressive. The food was good but they serve only vegetarian. The only problem that was faced was that I had made the booking for 3 adults ,but while checking out I was made to pay for the extra bed. When the deal is made through a travel portal, all the necessary terms and conditions should be made clear before hand. If one feels cheated at any point of time, all the excellent service and hospitality just goes in vain. Please try to improve upon the details of terms and conditions.
We booked a double room for one night and clearly specified that we were two adults with two children aged 5 yrs and 11 yrs. We paid for the booking as per the charges shown on the website. When we checked in the hotel and asked for an extra bed the hotel management told us that we were not entitled for an extra bed and would have to pay extra for it. The attitude for the hotel management is impolite and rude. They are ignorant of basic information like airport checkin formalities etc. They are not bothered about guest relations. As the hotel refused to give us extra bed without extra cost , we left the matter therein. Later the hotel house keeping by them selves and at their own gave us the extra bed. We were under the impression that the hotel was doing it as a goodwill gesture. Little did we realise that this would end up in a life threatening experience. Next day we settled all food bills before checking out. Just as we were about to move out of the hotel for airport, the hotel reception started demanding us for the payment for the extra bed provided to us. They were just not willing to listen to us saying that since you have availed of the facility , we will have to pay for it. It does'nt matter if we have asked for the facility or not. The hotel staff 4 -5 people gheraoed us and were very rude. It was a life threatening experience for us and a nightmare. Never expected that any hotel can behave in this fashion. We paid Rs. 10000/- per night for the ordinary room . No mineral water, no toiletries, leaking toilets. The bed linen was also not clean and had stains on them.They call themselves five star. The hotel should check the room before allotting it to the guest. Can any body believe that a basic facility like mineral water is not provided by them. A very bad experience. The food served is too oily, spicy and sub standard. The buffet spread both at dinner and breakfast was below standards, disappointing.After this we have decided to go only with reputed brands, names because by paying slightly extra , one can get a peaceful; and memorable stay. The hotel has got no respect for its customers and doesnt value guest relations. They just dont listen to the guest and are masters in arguments and rowdy attitude
(based on 232 reviews)
It Is The Best Hotel To Stay In Pachmarhi , Lush Green Gardens , Awesome Food , Rooms Good In Size And As Theme Of Hotel Gives You Colonial Feel . ( I Stayed In A Victorian Suite Room ) . Located Almost In Center Of Pachmarhi , Great At Service Part . Problem Part : Needs To Work At Their Bathing Water System In Bathrooms , There Is Not A Continuous Flow Of Water Of Desired Temperature It Runs Like A Cycle Too Hot - Mixed - Too Cold And Repeat again . Also The Whirlpool Jacuzzi Are Not Working Also Need To Check Bed Linens , I Found Them Torn In My room .
One of the Best Resorts in Pachmarhi if you want to just relax and stay away from city. The atmosphere at the Resort is refreshing. The staff is very cooperative, restaurant food quality is good, Location of the resort is excellent. Rooms are very spacious.
The entire experience of staying in this hotel adds to your having a wonderful stay at Panchmardhi. The owner is seen walking the premises right from early morning to ensure all his staff are engaged. This has given a good standard to all the facilities available in the hotel. The food, service and ambiance is the best in Panchmardhi. Personally the only drawback was no non-vegetarian food.
First problem is to reach there cos they don't hv any marking or sign boards. I hv to ask people n find it.. welcome drink was awesome.. Bt after it.. nothing was ok. We stayed in new cottages Bt found the washrooms was looking like very old n not maintained.. Jacuzzi was there Bt not working properly.. bath tub was also there Bt water was very dirty.. colour of water was yellow.. a stinky smell was there.. they have Wi-Fi Bt you wl not get in rooms.. so in a chilled night or morning if you want to use u hv to stay out of room. Decoration is ok.. there r a lot of monkeys . . Take care n dont keep eatables in hand they can cm anytime... really upset with trip...
By Indian standards this is a top hotel and the rooms are large and comfortable , The staff are very friendly and helpful especially Mr Kaptill who organised all the drivers and trips for us !! Apologies I'd I have spelt the name wrong. It would have been great if the menu explained what a lot of the meals were !!! Beautiful gardens, All up a very relaxing place to stay and enjoy Pachmuri
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