Stayed at blue country resort in Jan 2017. While deciding on the hotel / resort at Panchgani came across blue country resort. The pictures looked attractive however there were a lot of negative reviews on tripadvisor. Still went ahead and made the booking as I was getting a good deal through and online portal. I must say I am very happy I made this decision. We were upgraded from deluxe room to superior valley facing room. The resort was very maintained, the rooms were clean and tidy , garden and pool area were nicely maintained as well. The staff is good and happy to help. Food is delicious as well. Although the hotel building is bit old it was maintained nicely by the staff. Pool is nice and large, rooms very spacious. All in all a very good stay, no complaints at all, had a very relaxed and refreshing stay , would definitely recommend.
we drove down from mumbai..we left at 8am on saturday and reached the hotel by 2pm (with pit stops for loo n lunch)..if nt for google we would not have located the hotel, so mind it!! the hotel isnt far from the main town/ market, just a bit hidden along many of the place's bye-roads..most attractions are close by..
the place has ample parking..rooms are just OK..no lifts in the place and it requires some step-hopping to get to the reception from the rooms..old style keys for rooms (and ours didnt work well)..room n bath r clean..tea kettle with accessories are in the room along with toiletries..but pls do carry ur own towels coz theirs are so rough with years of usage..
pool looked dirty and no one was using it (b careful of ur tiny tots as I didnt see any lookout person/ security around the pool)..garden was ok but the swing etc. could have been better..hotel has a game room but we didnt check it out so cant comment..
the ground floor rooms open to a private sit-out and onto the garden area through the french windows on the rear (not a private garden but a common one)..the french window in our room wouldnt close and they fixed it in no time, but do check urs..the first floor ones do not have a balcony (atleast ours didnt) which is a dampener although the windows can be opened, so check again that they close fully..
they have a garden restaurant as well as a closed one on the first floor..we only had our breakfast in the hotel, which was a big miss in terms of variety..so cant comment on anything else on their menu..we did have some lovely pakoras n tea in the evening..keep in mind that their restaurant sort of shuts down between meals, so carry ur own snack or fruit bag in case u need to eat or munch anything in-between..we had our dinner at rustam's strawberry inn (parsi food-amazon strawberry cream)
as for ambience, the whole place is a weekender..so no chance of quiet anywhere..its mostly family crowd, though..the hotel could provide bon fire etc. on request for groups (we were there during late winters and it gets really cold in evening as te temperature drops suddenly, so b prepared with warm wear)..also, there could be larger groups in the hotel with loud party music played out in the garden at night and could have trouble sleeping (as we did)
overall, we were not happy with our stay in the hotel and I am told there are better places around..
there is an entry tax fr vehicle n ppl entering panchgani (50 for vehicle and 20 per person)..the passes are given by some sort of collection agents (n not cops) just as u enter panchgani and its hard to miss them coz they wud b standing bankg on the road.. but do count the passes as we wer given one short n since we realised it immediately, we got it rectified..preserve the passes till u leave the area (we wer askd fr it at 2 check points, again by collection agents n nt cops)
as for itinerary- go to Table Land (do take the horse ride for a complete experience) and Mapro garden..rest of the points are worth only if u r there in monsoon or just after it..and dont forget the reason ur here-strawberry,as they r literally farm-to-table here..we had stopped at one of the road-side farms n had one of the best sugarcane juices n picked strawberry from the field as well as packed many to take home..also try carrots, radish n broccoli
The resort has fair amount of property with swimming pool and garden lawn area. However there is huge scope for improvement. Rooms are decent. We stayed in Garden facing room, however there was no provision of lighting plus tables and chairs to spend time post sunset. We had to ask for the same. The restaurant area needs huge improvement too. It only has indoor restaurant, however they can utilize outdoor area for outdoor dining. The staff though kind & helpful, was lacking professionalism. Overall it did not felt value for money we paid.
Before finalizing this hotel , I had read mixed reviews on Trip advisor as well other forums , so was little skeptical, but still went ahead with the booking.
We booked a family room for 2 nights with complimentary breakfast.
1. Very nice location
2. Rooms are very good, clean and spacious
3. Reception staff is courteous and helping
4. Food in restaurant and breakfast lobby was good.
4. Outdoor demeanor is nice, though it has more scope to be improved.
5. Children swings needs to be replaced/repaired, would be good if some new swings are added.
6. Would be nice if few "Hammocks" are also placed besides swimming pool / breakfast area.
7. Indoor ambience of Restaurant can be improved a little bit , to make it more appealing.
8. Sleeping facilities for drivers should be mandatory added , given that it is such a big property.
We stayed for two nights at Blue Country Resort. The place is nice, ideal for families. The most pleasant aspect of the stay was that the staff was courteous, and provided excellent service everywhere within the hotel - front desk, house keeping, and room service. Since it was Christmas, the staff went the extra mile to greet all occupants with greetings and gifts, which made the occasion for our two year old even more special!
The facilities within room can be improved a bit, for e.g. AC was working but had no remote control. There can also be slightly more variety in the breakfast which had very limited options. Overall, the place is well maintained (has a beautiful pool) and is good for a relaxing holiday!