by APfrom on
Great experience. Amazing stay. We had such great fun. Clean rooms, corridors. Especially Mr Satikant, who went an extra mile to make our stay as comfortable as possible. Thanks to Mr Satikant and his team.
Clueless rude staff. Unfair practices.
by vedantahir on
Early check-in was denied at even after a confirmation was given over the phone to come early. We were tired and hence had called beforehand. Mr. Sudip in the staff was very rude to speak to. Entry to pool was denied as there was a personal function going and it was nowhere mentioned on the website that pool access will not be there. 10 rupee coke bottles were charged for 150 rupees. Portion sizes were miniscule and wrongly prepared. Only the breakfast was decent.
Serene surroundings but worst net connectivity.
by sheetal a on
Hotel is located at the foothills of moni hills, not very green but seems to be secluded. I was traveling with my family from Gujarat to this hotel specifically to celebrate new years eve for three nights there.
Food is ok but the connectivity is worst. My other members with andriod could still survive having a bleak network throughout the tenure and i was completely stuck up as they bluntly said that i ph will not catch the connectivity. Survival without net in todays time is out of question. And it kept me wondering that a five star property cant arrange for its own tower or solve network issues, prior to holding grand new year parties and giving trauma of zero connectivity .
Housekeeping is also mediocre with flies around the service areas.
Nice service by Mr. Suneel
by Lchsudv777 on
Full enjoy ....Coming for lunch with my friends. It was too good experience . Mr. Suneel is provide great services. All staff members are very polite and very friendly . Refer to all friends to come there for party...
Courteous, most helpful staff
by BoardingPass64912 on
I visited the hotel in Feb-20 to attend a wedding. While switching rooms, I left behind a small box containing gold earrings. Still unaware, I was about to check out when I heard the hotel staff were asking around about some earrings they found in that room, which of course turned out to be mine.
Fantastic and an honest bunch of people.
Special shout to Mr. Satyakant for such helpful and kind demeanour.