Its a nice hotel considering the small tourist town. The staff are warm and friendly. The kids area is pretty cool and was very helpful for my 3 year daughter to play around. Rooms are average and takes a long time for the water to heat and a problem. Decent view from the rooms, unfortunately the weather was unfavorable. Food is good and you also get options of sikkim's cuisine thats pretty good. Considering that its a small town and the options available its a great place, don't expect quality levels like cities and you will enjoy the stay.