We asked for a stay at Zest and just as we were ready to drive to Pondicherry, we got a call from Travelguru that they don't have a booking for us at Zest and instead they will put us up at Kailash Resort. To add insult to injury, Kailash is not a good place to stay at. Per se, this review is not for Zest but on both Travelguru and Kailash. Kailash was strict with their dinner and breakfast time: they closed the kitchen at 9:30 pm. No room service is available. The interiors, especially the bathroom, had fungus. The house keeping staff never came in spite of several requests. The staff did not even supply water to the rooms and had to be asked several times before they gave water. Overall, a sink of money at Kailash.