If you are in puducherry must stay in club mahindra. The property itself is a beach facing, and mostly no other than club mahindra guests are allowed to the beach so full privacy. The rooms are very simple not like other club mahindra property rooms but are nice to stay. Nice spread of buffet breakfast and dinner.
The moment we have entered the room . It's very very ordinary even a basic public lodge is better . No table or even a cupboard to keep your stuff. Worst than even 1 star hotel. We ordered for tea the room service guy came and kept the tea pot on the floor as no tables . Very dirty outside and shabby maintained .
It's not at all kids or senior citizen friendly. We met a staff at the lobby he accompanied us to the room left us there we told him that the chair was broken he said he would get it changed but we had to call couple of times to for the replacement. Absolutely no briefing about the resort or facilities.
Well I have stay for another 2 days. Probably the nightmare has just begun.
This resort is one of the best Club Mahindra properties I've been to. Private beach, lots of food points, super-cheap booze, pleasant and windy weather, relaxing rooms - and yet, the real secret of this place is its team.
I came here for a solo break to make some plans for my start-up. My second trip here - after about six months. And yet, seems like the entire team remembers me! Even as I dine alone, they make sure I have company. Chef Srinivasan pampers me as his child, and the rest as friends - Nandakumar, Kamlesh, and all. The bar team of Sujith and Gajan somehow fit my every drink in some discount deal. Rajkumar at the travel desk set up my pick-up at better-than-Ola rates (no hidden charges). And Mr. Kishore as the manager silently monitors and ensures my comfort.
I will definitely come here again. Pondicherry is not as popular for non-Tamil members as other resorts are, it seems, but it sure deserves to be among the toppers - for those who seek to relax and be pampered!
It's a very beautiful sea property, very clean, courteous staffs, and lots of fun activities to do
1. Resort - very beautiful resort, private sea beach, lots of fun activities to do with archery, paint-ball, shotgun, cycling, biking etc.
3. Rooms - beautiful plain rooms, nothing fancy about it but big and spacious. It's in the nature's lap - recommended to keep balcony doors closed to avoid bugs, frogs etc. A bug actually bit me hard when I accidentally stepped on it in night
1. Food: to my surprise - food was average, nothing to brag about. I have been to Club Mahindra Coorg and food was so so awesome with lots and lots of option to choose from but this one was very simple and plain. Nothing too exciting. We had opted for Meal/dinner and breakfast combo-option (of-course with extra money at the time of booking) and the dinner served at Saturday night was a disaster. Though it was a fun night with lots of activities, singing, dancing - club Mahindra had totally compromised on the food served in lawn. Didn't deserved even a 2 rating - very poor; we felt cheated having paid extra money for good buffet dinner.Breakfast next day was good (far better than previous night dinner) but nothing great!!
2. Help-desk - should be better trained - man staffed to help for Pondicherry attractions doesn't do his job; when asked about Pondicherry attractions - he simply hands a brochure and asks us to see what is there. ON prompted, he says nothing much to see!! Man - you are here because of Pondy being a tourist place and getting this response from you doesn't at help you, resort and the city!!
Overall - a rating of 3 because of bad dinning experience.
Far from Pondicherry,at lest 16 kms from white town.Good if you are with kids as there are regular entertainments available for them as usual.Nice beach front and almost private beach.Lots of activities for kids also near the beachfront.
Those were plus points of the resort .Rooms are just ordinary without any kind of furniture.Bathroom walls are not painted showing bare cemented portions along with fungus.Room service takes long time and remember to ask for a table from housekeeping to keep your food items or else eat on the floor.You should not unpack your bags as there is no place to keep your belongings.Learn to live out of your suitcases as if Puducherry railway station.But Aircon is very effective.Housekeeping and reception staff are very good.
On weekends dining halls are a cacophony and do nor expect to enjoy your food but just eat your food.They have a seaside nice open air dining place but serve only buffet not a la cart.
Stay in this resort only if you are with kids otherwise avoidable.Better stay in White town to enjoy Pondicherry.This is Cuddalore