Today we are at this hotel, where I am falling short of words to describe about Hotel Seasons, Vellala street, Pondicherry. This is pathetic. Pictures posted on website or any other travel sites are NOT EVEN CLOSE TO REALITY. Car Parkin available only for 3 small cars. Where in 3rd car has to struggle really hard to be taken out. We had booked room on call and we had discussed room tariff and type. However, upon reaching here, hotel staff took an hour to allot rooms. Receptionist-Bhaskaran asked us to pay entire money at once. After checking in finally, bathroom was dirty. After asking twice, he said he needs to get the room cleaned, which would take approx half hour. They had claimed breakfast as complementary but there is no restaurant available. Initially, they asked 100 Rupees per person Extra to serve breakfast. But after having arguments, they agreed to serve bf. That too, they pack puri from a tea shop in the corner of the road and they give it in paper bags and plastic covers. They don't clean rooms everyday. Whenever we asked them to clean room, they said, maid left to home. Bathroom stinks to the core and it's not able to sleep in the room due to smell. Toilets commodes, buckets, mugs, towels are so dirty that it feels yuck to touch them even. Complementary soaps, drinking water is not provided. Irresponsible staff person- Bhaskaran and Prasad, who said these kind of service is not their fault and they are not responsible for it. None of the problems are attended by management no matter how many times we requested for it. AC doesn't work. A lot of garbage in the narrow passageway in between 2 rooms. To summarise, please don't chose this hotel if you are looking to have a pleasant holiday experience.