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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Pondicherry

Sun, 02 Apr – Mon, 03 Apr (1 Night)  |  1 Room  |  1 Guest

Hotel Palanisamy

New No. 468, M.G. Road,, Next to New Medical Centre, Pondicherry , 605001  |  Show on map

Highlights

Amenities

CHOOSE ROOM

Sun, 02 Apr - Mon, 03 Apr | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

  • Overall Rating

    • 4.0 Very Good  

      (based on 1 reviews)


      100% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 3.0
    • Service Quality 3.0
    • Dining Quality 4.0
    • Cleanliness 4.0

Mahesh from Pondicherry, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 3/5 Dining Quality: 4/5 Cleanliness: 4/5

Firstly when we reached there was no parking space, we have to park our vehicle a few metres away from home, Hot water as claimed was not available 24 hrs we have to ask for 2 buckets of hot water for bathing when we reached Hotel, If you are taking your driver make sure to ask in advance about his accomodation cos we have to request for a accomodation for driver when we reached there. we have to remind twice or thrice whenever we order something to Room Serivce or House Keeping. Overall it was not worth the money i spent with the type of response i got from Hotel.

  • Overall Rating

    • 1.5
    • Hotel Palanisamy

      (based on 9 reviews)

  • TRAVELLER RATING

    • Terrible 5
    • Poor 3
    • Average 0
    • Very Good 1
    • Excellent 0
  • RATING SUMMARY

    • Location
      3.5
    • Sleep Quality
      1.5
    • Rooms
      1.5
    • Service
      2.0
    • Value
      1.5
    • Cleanliness
      1.5

Worst service!!!!!! Worst service!!!!!!

by skbpalai on September 7, 2016

We(me and my wife) booked a room for 2 days at Hotel Palanisamy through cleartrip.com. When we reached hotel,we were asked to wait at lobby as the room was not cleaned. We had to wait for almost half-an-hour at lobby to get the room. The room was of terrible condition. It looked like 1950's room. COCKROACHES could be found running inside the room. Window facing the duct had no glass and it was open. MOSQUITOES were coming inside the room through that window. TOILET was of PATHETIC condition. When we asked for another room, they were reluctant. Eventhough free breakfast was mentioned in the package, they DID NOT PROVIDE FREE BREAKFAST and CHARGED separately for it. There was not even a phone in the room to contact reception. Even the TV was of terrible condition with pathetic picture quality and limited choice of channels. I advice all the tripadvisor users NEVER TO GO TO THIS TERRIBLE HOTEL!!!!!

WORST HOTEL EXPERIENCE EVER....... WORST HOTEL EXPERIENCE EVER.......

by sougatamondal2004 on August 17, 2016

Never go to Paris Residency at any circumstances. We never got such a bitter experience from anywhere. We have been booked for a one day trip through clear trip and paid before two week also. As per that we reached there at 12.30pm and given the booked receipt ,they told us to sit on the lobby for some time, after some time one person came and told us that you have to wait upto 3.00pm. We were wondered and told them that we have already been paid from today 12.00 pm to tomorrow 12.00 pm, How can you tell like this? He replied that we waited for you upto 12.00 pm , you didnot came that is why another party has taken the room.We tried to contact with Cleartrip people but they did not attend the call. We said that we came here at 12.30pm , only half an hour late, somehow we need room, as we were too tired due to continuous journey, we are not ready to wait upto 3.00 pm angrily. He told us M.D's room is here and i will do some temporary arrangement at there, you take rest upto 3.00 pm at there and after 3.00pm one party will check out,we will shift you to there. There was no other way for us .that is why we agreed with that, while one call came to the reception , After one person told us that we have arranged one room in another hotel , that also our property you can stay there .We agreed with that and went there by walk. When we reached there ANURAGA RESIDENCY) told us that you were sitting in the lobby that is why we called you to here, you can take rest upto 3.00 pm at here and should go back to Paris Residency. We argued with them and told that we are not ready to change the hotel , we came here only for a one day trip ,not for hotel changing. In the mean time we noticed that there is no room boy to clean the room. The person came from Paris Residency with us and his friend were cleaning the room themselves. At last we entered into the room at 2.00;pm We found that the bathroom was too dirty but there was no other option for us and we stayed there. By the evening one person from Paris Residency came and informed us that you dont need to change the room and tomorrow morning complimentary breakfast will send from Paris Residency at 8.00pm. Next day morning we waited upto 9.00 pm , nothing came we went to site seeing and came back at 12.00pm. Our plan was to take rest up to 1.00 pm and go back, but there was no power in day time . So we returned from there at 12.15pm. They specified at the booking time "free wi-fi" , but there was no wi-fi, NO ROOM SERVICE , nothing. We never got such a bitter experience from cleartrip.

worst hotel service worst hotel service

by 400raghavj on April 5, 2016

There is big communication gap between clear trip and hotel. What they have committed like complement breakfast and water was not provided. No proper water fecilities inside room. I booked for a deluxe room but the room not even look like standard room. Worst fecilities, Horst receptionist. Totally waste of money.

Not at all good experience Not at all good experience

by adonis26in on July 1, 2014

Our trip of Pondicherry was planned at last moment and I was not getting any other options. Booked double bed room trough Yatra but when we checked in we found the room was small and there was not a singe window! I was feeling claustrophobic and upgraded the room to executive double bed. The property is not neat and clean and overall the stay was not enjoyable. The restaurant is like a ordinary local eatery and serves only vegetarian food. If you are looking for a place where you can just stay and relax and enjoy good food this is not your place. During this trip we used to explore Pondicherry all day and come to room only for bath and sleep. Next time if I donot get any other accommodation in Pondicherry will cancel the trip , but never returning to this hotel.

Worst ever experience Worst ever experience

by Arasu28285 on December 31, 2013

I stayed with my friends in this hotel one day and I was completely shocked to see such a poor service from the people over there. We were four guys and asked for two rooms initially to stay. As it was a rush weekend, they said only one room available and asked if it is ok for us. We said ok for that. The manager told me that he will give extra bed as compliment. After waiting for more than two hours, they arranged for the room and by the time of billing, he said that I need to pay for two extra beds. I told him that he promised for extra beds as complimentary. He initially said that he did not say that to me and finally said that he might have told me that instead of saying that to someone else. Finally he said that he can arrange one complementary bed and I need to pay for the other one (totally two)! Some how we accepted for that. Since then, we called reception 4 to 5 times from the evening to night 11:30 and the response we received from the reception guy was - he did not get any information regarding the extra bed to my room. We informed that we have paid for one bed and the other one is complementary. He said that extra bed is not available and so asked to adjust. How will I do it when I have actually paid for the extra bed. How can you tell your customer that "You pay me but I will give you nothing"???. He then put me across to the manager (who actually dealt with us) over the phone. He was completely rude and said that he did not even promise for the extra bed and so he will not give it. He even forgot the fact that he charged us for one bed, and now says that he will not give one extra bed. How can he be a manager when he is not able to keep up his word, and lying to the customers. He said with harsh tone that we can check out from the room if we want... that too saying this at mid-night.. Is this fair to behave with your customers like this? He also asked us to request him for helping us... and then only he will do it... Why should i pay my money for you, and beg you for availing the services that I actually paid for. He is simply saying that we are drunk and creating a problem. Did he see me drinking? How can you throw such a word on your customers? I am frankly saying one thing. there are so many hotels that we have stayed and have recommended to our friends/relatives many times. but this time, I will give only negative feedback to your hotel (where ever I am asked feedback for). I will not recommend you to anyone... not because of the facilities... but because of the worst customer service that you have given. you are having such rude persons as your employees. please take care of this, understand your customers, and keep up your words. Do not give false commitments please!

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HOTEL AMENITIES

  • Outdoors

  • Transportation Service
  • Services

  • LCD / Projector
  • Travel counter
  • Laundry facilities
  • Wedding services
  • Front desk
  • Shuttle Service (free)
  • Wake up service/Alarm clock
  • 24-Hour Front Desk
  • Parking
  • Room service
  • Safety & Security

  • 24-Hour Security
  • Others

  • Restaurants that deliver
  • General

  • Conference Room
  • Media & Entertainment

  • Telephone
  • Dining

  • Restaurant

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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