Le Pondy Beach and Lake Resort

Went here with lot of expectations since my stay here in 2010 for new years was excellent but this time, was left a tad disappointed. Firstly, when we got to the resort, there was no one to welcome us and the reception is a long walk from the entrance and with my 2 year old fast asleep, none of the staff offered to help even though there are buggies around. It was difficult to carry her and walk all the way to the reception. The car park was occupied by taxis and the guests are left to park in the open sun. And there was no temperature check for any of us, in this post covid era. Welcome drink was not offered to all, just a few of us got it while my other friends didnt. Rooms are okay, but i feel there is no upkeep. It was much better the last time i was here. this time i felt, there was no maintenance. It needs renovation and can be cleaner. The staff hardly smile though they are quite efficient . The house keeping staff are better, they do a good job. But overall, the service can be much better. The location is fantastic and the pool and the beach are beautiful. Food is outstanding , nothing to complain there. the breakfast buffet can get really crowded with a lot of noise. but we were happy with the food. room service is prompt and quick. Oh and crows get into your room and steal you food, so please be careful not to leave anything outside. It nibbled at our lunch while we were away. it is a menace. We had a good holiday but not a great stay, its a bit hyped for the price you pay. Also we felt it can be a little more kid friendly.

We reached the Resort after 4 pm. Place was very welcoming. we were not given that kind of customer treatment like how we Suppose to get in the 5 star resorts. its more over for Shooting Concerned place by the management there was an Post wedding shot which was held till 9.00 Pm they were totally occupied the resort for the photo shoot they arranged an candlelight setup and behaved like an owner of the property we were not allowed to cross the place while they were Clicking photos next to our room we book an private pool villa it was annoying & it doesn't seems to be privacy & we called up the reception informed about the things their was a guy who attended the complained the photographers are started arguing with that staff. finally on the day of check out we seems they are still Doing the photo shoot .. how can i forget their welcome drink which was served at the time of check in the day of check out i drank the juice on the breakfast table i complained about the juice the same juice was served for the new arrival guest in the afternoon when i went for the check out i had a doubt and tasted the juice and totally surprised with the response to my complained it too worst.. overall we stayed as we booked for one night we thought of extending but not..

I am staying since three days with kids and the rooms are not so well maintained and reception staff are very rude.the internet never works and range is very poor. the food is good.i wouldnt recommend staying here and would prefer French colony.

we just stayed 2 days in Le Pondy beach resort. It is an excellent place to unwind. We really enjoyed our stay. The food was awesome . Though some items in buffet breakfast was cold. Very good service overall. Rooms are very comfortable . The beach is kept very clean. The approach road to the resort is bumpy.

I visited the place after 6 years. Location of the resort and pool villa are excellent. We had a fantastic time at the private pool. Maintenance of the room can be far better, especially if you are charging more than INR 20K per night. They can revamp their furniture and beddings. Also, can provide modern amenities in the villa. Breakfast was good. Room service is also good and prompt.