Lotus Suite Rooms - Service Apartment

Stayed for a night with friends. The place is very difficult to find. Very poorly maintained. Bathroom doors are jammed. Locks are missing. Walls are chipped. Faucets are leaking. TV not functioning properly. Calling this place a serviced apartment is a joke as it has got nothing in the kitchen. Fridge is just a metal box. No kitchenette. No coffee maker. No geyser in the bathrooms. Only solace is the guy (Yuvaraj) who served us. Good guy and very helpful.Why cheat the people by posting all glorious pictures ?? Biggest joke is that before checking in we were called to the main Lotus hotel at S.V.Salai (Pondy) and for "security reasons" our pictures were taken...!!!

The management have no clue what is going on the staff fleece you by charging you for cleaning the room they have taken Rs 350 for cleaning and when we said we will not pay they threaten us by saying we will lock the gate and will not let you out till you pay. In the morning there is no water supply. They charge you for water not a single bottle of water is kept in the room. The helper there is useless and he not only threatens us he has taken Rs 300 for bringing teas and coffees and he denies we paid him...This is ridiculous. Never step in we also spoke to the Manager there Mr Simon and informed him about all that was going on he too dismissed us and did't care and do anything about it. This was our worst and most un pleasurable experience. Hope no one will experience what we just did.