You know when you're in a bad hotel/resort when you enter the property with confused, disappointed and worried faces. Personally, I expected a lot after seeing their websites and other pictures I found online. I travelled with 3 other families and together we experienced alot of problems. There were cockroaches, millipedes and spiders in most of our rooms (If you want to experience a 'Jurassic Park' situation with bugs, you've found the place!). Food is absolutely abysmal, honestly I never thought I would start my new year with cold food and terrible options and believe me this wasn't free THIS COSTED MONEY. False advertisement is an understatement. Since we couldn't eat there, we went to other restaurants in Pondicherry and Auroville. And compared to that hellhole, the places were a dream! And when we complained, we got no response, no answers. The manager's face was blank when we confronted him. The rooms all cost (approximately) the same but there are major size and cleanliness differences. In fact sometimes, there was NO VISIBLE DIFFERENCES when your room was cleaned. Anyone reading, be warned.
This place being marketed as a luxury resort is a scam. Cleaniness standards are very very questionable. Rooms are dingy , they have cobwebs, supposedly washed towels stink, bathrooms are filthy, staff very very unfriendly. The bathroom had cockroaches and the staff did not bother changing the room even after mentioning this. Food only served at one restaurant , because the other one has been shut down, is really really unappetising. It has a open kitchen which looks so unclean that one would not want to order anything. A beautiful loacation completely wasted. The managment has not bothered to reply to emails , and staff is incapable of explaing why the place is run in such pitful conditions. We were in a group with kids and stayed there from dec 29th to 2nd jan, to bring in a new year which was completely spoiled by the resort. Premium room rates and an extra charge for the new year was a total waste. the management should refund for ensuring a bad time. And please please whoever reading this review is even considering this resort .. please do not, book urself in white town, or auroville. This place is a waste. Hope i get some response from the managemant supposedly run by a french company.
The place is at the outskirts of Pondicherry with a direct access to a less crowded beach. Not many amenities that one could use and the food is almost average. The concept of naturally cooled huts is new and interesting. It has an initial charm but when the mosquitos, reptiles and other 'things' creep in, being so close to nature becomes a bit uncomfortable. Priced a bit on the higher side for the service. Good only for a very short stay.
Visited this place for 2 nights stay. This place definitely gives taste of nature, calming freshness, right next to beach, peaceful and loaded with activities like swimming, running, beach volleyball etc. If you are looking to be away from crowded city, peaceful stay with great food then this is the place to be in. Overall, it was a good experience and highly recommended for a unique experience.
It was worth driving down from Pondicherry to this place for lunch and this was too appropriate.
The overall ambience was good and staff service is very good.
The hotel also provides great eco accommodation, though a bit expensive some time of the year, worth exploring.