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Overall Rating
4.1Very Good
(based on 18 reviews)
$tgRecommend% of our customers recommend this hotel
AVERAGE GUEST RATING
Room Quality3.9
Service Quality4.1
Dining Quality3.8
Cleanliness3.9
Mukul
from Pondicherry, India recommends this hotel
Posted: May 16 2008Room Quality: 4/5Service Quality: 4/5Dining Quality: 4/5Cleanliness: 4/5
Service was very good of the staffs. Room was furnished very well with all the facilities. Breakfast was tasty with different varieties. The location was beautiful near the hotel.
Sandeep
from Pondicherry, India recommends this hotel
Posted: May 18 2008Room Quality: 4/5Service Quality: 4/5Dining Quality: 3/5Cleanliness: 3/5
The service was impeccable. The staff was well trained and polite in their approach. The room was absolutely amazing with some class interiors and well equipped bathroom.
Sunil
from Pondicherry, India recommends this hotel
Posted: Jun 16 2008Room Quality: 4/5Service Quality: 4/5Dining Quality: 4/5Cleanliness: 4/5
The buffet breakfast was delicious( best Smoothies I ever had) & healthier also with good varieties. Overall it was a great experience with The Promenade. However the charges was on higher side.
Nitin
from Pondicherry, India recommends this hotel
Posted: Jul 26 2008Room Quality: 4/5Service Quality: 4/5Dining Quality: 4/5Cleanliness: 4/5
Hotel is located centrally in the main city. Our room was well equipped with all the necessities. Staff was caring and courteous towards the guest. We had our breakfast in the restaurant, it was awesome in taste. It is worth the money.
Dr Saurabh
from Pondicherry, India recommends this hotel
Posted: Aug 01 2008Room Quality: 3/5Service Quality: 3/5Dining Quality: 3/5Cleanliness: 3/5
Had a decent stay in this property. Our room was not so great to look at; the interiors were not appealing. The service provided by the staff was good. We had our food in the restaurant, it was average in taste. Overall an average stay in this hotel.
Pondicherry has my heart and i visit quite often. On my last trip i stayed at The Promenade and it was amazing! I was travelling solo and the hospitality i received was unmatched. From a room upgrade to personal attention by the team at The Promenade were some of the warm gestures that made the trip memorable. Special thanks to Kalai the head of housekeeping department who gave some amazing recommendations for dining in the town. The staff is warm and friendly. They arranged my pick up and drop from the airport and made sure that i was safe at all times since i was travelling alone. The room was clean, well sanitised and had a beautiful sea view. Overall it was a great experience.
excellent location. very convenient to walk around good hotel to stay
by vinitmd on
the hotel room room on check-in was smelling of smoke. it was immediately sprayed and aired. the rest of the trip was a song and dance. the staff under the supervision of executive house keeper Ms, Kalai was very attentive. Divya at the multi cuisine restaurant was a great help for food recommendation and service. both were there for any small need that we had. The F&B is quite uppriced due to which guests tend to go out to eat. The hotel is a good choice for a stay and worth the trip to Pondy. Only cars are not permitted to the hotel by police hence have to walk 500 metres . The staff accompanies you to the sister hotel in the back streets. will definitely visit again
Visit review
by Krishh_18nov on
Very great experience I had in this hotel. Staff was really courteous. Food was also good. No issues with parking as they manage it without any hassle. Very near to all the attractions. If I ever get a chance to visit Pondichery this is going to be the only hotel I would prefer stay to. I want to mentioned very helpful manager called mr. Asis who helped me a lot during my stay.Kudos!
Great place.
by nikunjmodi on
I brilliant food was given by chef nayak he is making amazing chef you must try his food and the view from the hotel towards the sea is amazing. A must visit and recommended place highly maintained in the covid-19 pandemic.
Excellent location and helpful staff
by K_parizad on
Excellent location, friendly and helpful staff. The General Manager also took personal care of us. The food was good along with good ambience. Kalai was very friendly and helped us a lot. The rooms were and very clean and over all it was a lovely stay.
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sea view room and higher floor has better view
by vinitmd on
January 12, 2021
Only sea facing rooms should be taken.
by PavethraP on
December 13, 2020
rooms with the lighthouse facing
by StyleMeAria on
March 9, 2020
Opt for a sea-view room
by ramyaizoom on
March 2, 2020
Sea facing room is a delight
by georgemani53 on
February 9, 2020
HOTEL AMENITIES
Safety & Security
24-Hour Security
CCTV
Fire Extinguisher
First Aid Kit
Security Guard Timings - 24x7
CCTV camera installed inside/outside hotel premises
CCTV camera installed on each floor
Doctor on Call
Not Allowed
Pets
Activities - Indoor & Outdoor
Spa
Kids Pool
Outdoor Pool
Swimming pool
Gym
Languages Spoken by Hotel Staff
English
Hindi
Nepali
Oriya
Tamil
Parking & Transportation
Valet Parking
Airport//Railway station pickup available (Chargeable)
Airport/Railway station drop (chargeable)
Bike Rental (Chargeable)
Scooty Rental (Chargeable)
Travel counter
Airport Shuttle (surcharge)
Payments Modes Accepted
Cash
Debit Card
Net-Banking
Visa
American Express
Mastercard
Security deposit
Services
Room Service (24 Hours Available)
Special occasion arrangement
Dry cleaning
Infant bed
Waiting area
Wheelchair accessible ramp
Wheelchair accessible elevator
Separate Smoking Area
Hot water available 24x7
Wheelchair
Concierge
Luggage storage
Currency exchange
Laundry facilities
Ironing Service
Wake up service/Alarm clock
24 Hour Power Supply
Lift
Media & Entertainment
Telephone
TV
Satellite channels
HOTEL POLICIES
Cancellation/ prepayment
Cancellation and prepayment policies vary according to room
type. Please check what room conditions may apply when selecting
your room above.
The primary guest must be
at least 18 years of age to check into this hotel.
As per Government regulations,
It is mandatory for all guests above 18 years of age to carry
a valid photo identity card & address proof at the time
of check-in. In case, check-in is denied by the hotel due to
lack of required documents, you cannot claim for the refund &
the booking will be considered as NO SHOW.
Unless mentioned, the tariff
does not include charges for optional room services (such as
telephone calls, room service, mini bar, snacks, laundry etc).
In case, such additional charges are levied by the hotel, we
shall not be held responsible for it.
In case suitable proof of
identification is not presented at check in, the accommodation
can be declined to guests posing as a couple. Travelguru.com will
not be responsible for any check in declined by the hotel due
to the aforesaid reason. ( and shall not be able to process
any refund )
All hotels charge a compulsory
Gala Dinner Supplement on Christmas and New Year's eve. Other
special supplements may also be applicable during festival periods
such as Dusshera, Diwali etc. Any such charge would have to
be cleared directly at the hotel.
In case of an increase in
the hotel tariff (for example, URS period in Ajmer or Lord Jagannath
Rath Yatra in Puri) the customer is liable to pay the difference
if the stay period falls during these dates.
Travelguru.com will not be responsible
for any service issues at the hotel
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Best Hospitality Ever! 
excellent location. very convenient to walk around good hotel to stay 
sea view room and higher floor has better view 
Only sea facing rooms should be taken. 
rooms with the lighthouse facing