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  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Pondicherry

Wed, 25 Jan – Thu, 26 Jan (1 Night)  |  1 Room  |  1 Guest

The Promenade - A Sarovar Hotel

23, Goubert Avenue, Pondicherry , 605001  |  Show on map

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Wed, 25 Jan - Thu, 26 Jan | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

  • TRAVELGURU REVIEWS
  • VIEW HOTEL REVIEWS
  • VIEW ROOM REVIEWS
  • Overall Rating

    • 4.1 Very Good  

      (based on 18 reviews)


      100% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 3.9
    • Service Quality 4.1
    • Dining Quality 3.8
    • Cleanliness 3.9

Ashish from Pondicherry, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 3/5

Quite disappointed with the hotel. The room Ac we're not working and even after a repeated service there was no improvement. The location though beachfront is not spectacular- it is noisy. The pool is not a pool as it is the size of a jacuzzi. 2 people and there is place for no one else. The water was pretty dirty as well. It was not value for money. There are many other better options than the promenade!!

Aloke from Pondicherry, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

Its actually really nice. The bathrooms was ok. The place is really clean. Overall, we had a really good experience in this hotel. The location is really wonderful, right on the seafront. The staff were really helpful and pleasant. The breakfast was among the best that we experienced in three nights. It was our totally traditional stay. the best that we experienced in three nights. It was our totally traditional stay.the best that we experienced in three nights. It was our totally traditional stay. Alokethe best that we experienced in three nights. It was our totally traditional stay. Aloke

Shiv from Pondicherry, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 4/5 Cleanliness: 5/5

Staff was helpful and friendly. Room was large and clean. Dining option was good. Location is very nice. Its highly recommendable to others.

Nandita from Pondicherry, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 2/5 Dining Quality: 3/5 Cleanliness: 2/5

Good room and a very nice location. However the service and staff are not upto the mark. Service is slow and the desk staff have a perpetual sneer on the faces. Given a choice, I would not stay there again. When you are paying for luxury, you don't expect shoddy service and you don't expect to be asked everyday that "are you staying with us?" at the breakfast and at dinner.

VINOD from Pondicherry, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

Staffs were very courteous with friendly nature. Rooms were excellent of the hotel with all the basic facilities. Location was wonderful near the hotel. Restaurant was clean and neat and I had my meal their it was lovely in taste.

  • Overall Rating

    • 4.0
    • The Promenade - A Sarovar Hotel

      (based on 1021 reviews)

  • TRAVELLER RATING

    • Terrible 35
    • Poor 59
    • Average 137
    • Very Good 357
    • Excellent 433
  • RATING SUMMARY

    • Location
      5.0
    • Sleep Quality
      4.0
    • Rooms
      4.0
    • Service
      4.0
    • Value
      4.0
    • Cleanliness
      4.0

Great Location - fine hotel Great Location - fine hotel

by Swisstim on January 13, 2017

Staff very helpful - the manager came round at breakfast asking if everything was good (a nice touch). Food is good - this afternoon there was a table full of income tax officials having a nice lunch - so clearly has the local vote. There are so many lovely old French colonial hotels - I wondered whether staying in one of those would have been better - but this has been an excellent stay.

Comfortable stay Comfortable stay

by R471 on January 10, 2017

Good business type hotel facing sea. Room size ok not big. Amenities as needed for a business hotel. B Fast was elobrate and tasty. V good service with staff ready to be of help. Little lacking in Maintainance. Bathroom door was difficult to open and my wife was stuck.Later the handle came out while opening from inside. However was attended to promptly.

No better place to spend and evening in Pondicherry No better place to spend and evening in Pondicherry

by AnujaMangle on January 10, 2017

This is the best place to visit in Pondicherry. It is designed in a French style and is apt to visit early morning and in the evening. Enjoy the tranquil place by just sitting on the fence along the sea side or just indulge in some morning walk.

Service is non existent , dirty smelly hotel Service is non existent , dirty smelly hotel

by samwell69 on January 8, 2017

I have read quite a few reviews prior to booking this hotel for two nights , and must state initially that the location is the selling point of this hotel other than that it's a dirty smelly location that's overpriced . I checked into my room and was allocated a room , on opening the room door I was over whelmed by the strong smell of air freshener to the state that I couldn't breath , I discovered that there was a lemon scented air freshener burning in the bathroom under the sink which I found strange , after removing it and placing it in the passage outside I discovered the reason for its purpose ...the bathroom had a foul smell , like a blocked toilet ..... I was allocated another room on making bringing this to the attention of the manager , surely they would have known about this problem yet they still allocated this room to me , this is unacceptable . The hotel is dirty , untidy and in desperate need of repairs , the phone in the room I found was dusty l, wasn't ever cleaned , the dust was thick , the towels were a brownish colour ... The hotel needs to be seriously cleaned and be more hygienic , it has a aweful smell in the corridors , the paint is peeling and dirty ....surely someone needs to do something , is your management not aware of the state of this hotel . It seems because of its location they have taken it for granted and forgot about the state of the hotel . The service is non existent , tried calling housekeeping ..no answer , when I went downstairs to request an another towel , had to wait more than 30minutes and make two phone calls , the person from housekeeping was reading the news paper at reception . I think what needs to be understood is that an Hotel not need to have the best rooms and amenities but it needs to be clean and tidy and most of all hygienic . I have not started about the Restuarant that I have visited ....the food is awesome , the service and the table cloths etc ....are disgusting .

Memorable visit to Pondicherry - The Promenade ! Memorable visit to Pondicherry - The Promenade !

by swapnil M on January 5, 2017

It was our first visit to Pondicherry and ''The Promenade'' helped us made it memorable and beautiful ! The hotel is situated at the nerve centre of white town and a sea facing hotel with beautiful view of the light house. The staff was very well mannered, courteous, friendly and always smiling. We stayed at the Promenade for 5 days and were able to easily commute to all the places . The food, the buffet and the breakfast served was amazing and we enjoyed the stay thoroughly. We had spent our New Year' eve in the Promenade and the arrangement was very good. We would like to recommend to extend the time of the new year's dinner (as it was closed at 12.00). Thank you Promenade for making our first visit to Pondicherry a very memorable and beautiful visit !!!!

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Demo Trip Sea facing room should be requested

by R471 on January 10, 2017

Demo Trip Sea view, upper level, near wifi router :-)

by mark p on December 30, 2016

Demo Trip Take a sea facing room!

by Adil K on December 20, 2016

Demo Trip Sea facing Rooms are simply superb!

by nripengogoi on December 20, 2016

Demo Trip Large and Spacious. Lemon Grass favoured

by Altfo on December 18, 2016

HOTEL AMENITIES

  • Dining

  • Restaurant
  • Services

  • Room service
  • WIFI
  • Laundry facilities
  • 24-Hour Front Desk
  • Travel counter
  • Car Rental
  • Currency exchange
  • Lounge
  • Front desk
  • Business center
  • LCD / Projector
  • Media & Entertainment

  • Telephone
  • Internet Access
  • Activities

  • Gym
  • Full Services Health Spa
  • Outdoors

  • Swimming pool
  • Kids Pool
  • Transportation Service
  • General

  • Conference Room
  • Newspaper
  • Food & Beverages

  • Coffee shop or cafe
  • Safety & Security

  • 24-Hour Security

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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