by jayamalerr on
Very friendly staffs and feel like home, House keeping staff job very Excellent,clean Room food very tasty and comlimentry Break fast very good Bed was very comfortable hotel maintenance very good they mainten a new hotel
by Sindhu93 on
This hotel exactly at the center to visit any place in Pondy!! The service provided by them is so amazing!! Such friendly staff and there is nothing that they missed to serve including Shaving kit and toothbrush which was unexpected! Breaking is amazing, u have many varieties to try like idli, dosa, upma, vada, oats sweets, chocos, cut fruits, fruit juice, poori etc etc and the list goes on! Very clean and comforting rooms! Must stay!
by Anandkrishna65 on
Our family stayed at the White Pearl Residency for a couple of days last week on what was our first trip to Pondicherry. The hotel is located along the East Coast Road, bang opposite the police check post, which makes it is easy to locate. It is roughly equidistant from Pondicherry town and Auroville, and Serenity beach is about 2 Km away. Auroville beach is not far either, but we gave it a miss as it is dirtier.
As of now, this is a small property (15 rooms); however, additional rooms are under construction. The staff is helpful and friendly. We had requested for an early check in (standard check in is at 12 noon and check out at 11:00 am) but they did not have a clean room free. We waited in the reception area for a couple of hours. Sharath, the staff on duty at the front desk got us coffee (without us asking for it). He answered our questions about sightseeing and scheduling, so that helped us immensely. Over the next two days/nights, we also got to interact with Varun and Jamal (also front desk staff) and they too were equally helpful.
The rooms are spacious and clean, as are the bathrooms. In fact, special kudos to the all-woman housekeeping staff who work assiduously to keep the rooms and premises clean. The A/C was powerful and the mattresses were soft but firm (just the way I like them). Nice fluffy pillows too.
If there is one aspect that could improve, it is their restaurant and related services. One morning, some items on the breakfast menu had run out before the scheduled time (and were not replenished). Most guests probably eat dinner in White Town or Auroville, but when you are tired and come back in the hope of getting a decent meal at the in-house restaurant, it is annoying when none of the 4 or 5 items you select from the menu is available. Alternative restaurants are at least 0.5 Km away.
Local transport in Pondicherry is a rip-off (autos may charge as much as Rs100 for a 2 Km ride), so if you don't have your own wheels, factor in the commute cost to/from the hotel. Also, autos are not available close to the hotel. The hotel arranges for cabs and we availed that service. On both days, we got clean, comfortable cabs with reliable drivers who knew their way around. While cabs are not cheap either, they give you more flexibility and convenience if you plan your sightseeing well.
Overall, we had a lovely stay and would not hesitate to stay there on our next trip as well (but we will make sure we have our own vehicle)!
by SubhraPattnaik on
Located right on the East Coast Road, easy to find. Near Auroville and beaches like serenity and Auro beach. Cars and bikes are available on rentals. Breakfast is complimentary and has decent options. Clean rooms, house keeping is good and staff is helpful. My only suggestion for the hotel is to keep some more options in the menu for kids like most other places are doing like dal khichdi, or boiled vegetables, hot chocolate etc. or instruct kitchen to be slightly more flexible in deviating from the main menu in preparing kid's food.
Otherwise, very friendly staff and they gave us a lot of gifts while checking out.
Lack Basic Manners
by kumarg216 on
We requested for early check in since we are arriving early morning and asked for place to refresh and cleanup atleast however the manager Mr Arun lacked some basic manners on talking with customers and refused to provide any assurance.