We had booked 2 rooms in this hotel between 23-Dec-16 to 27-Dec-2016. Except the rooms were a bit clean, there was nothing in order in this hotel as it is managed unprofessionally. 1. There is no given time when hotel start the B'fast. Normally, they used to start around 8:30 am. Although, it is supposed to be buffet, but the serve things in installments. They will serve one vegetable and then keep waiting for puri or paratha to come which eventually will come after 10 mins that too 2 or 3 paraths. There will be other guests as well who will also try to grab one. Toasted bread will be there with Jam but no spoons will be there to apply it. You request for spoon and then you will get one or two spoons. Eventually you will get fed-up of asking for B'fast as you would have spent around 45 mins to 1 hr to get something. For 4 days, we never saw B'fast served as Buffet. They just managed to give us One vegetable and paratha or poori served in the same way as I described. 2. Housekeeping was very poor. If you ask for towels, it will not come before 2 hrs as he literally starts washing and drying. I observed him doing so for the 4 days when I stayed there. 3. Geyser was not working in one room and inspite of rigorous follow-ups, it was not repaired in 4 days. 4. Sofa set kept at the reception is used by their workers to sleep at night. 5. You request for anything, it will either be not done or will take min of 2 hrs as same set of people do all the work. Hopeless hotel.. Use only if there is nothing available to stay in Port Blair.