Your service is horrible
Tue, 25 Sep – Wed, 26 Sep (1 Night) | 1 Room | 1 Guest
Your service is horrible
Booked for Style cottage at The wild Orchid Resort, Havelock but got the Classic Cottage, which was really disappointing. Respond to this ASAP and return my remaining amount.
(based on 372 reviews)
My visit to portblair this September was a memorable one. My stay at hotel j for 4 days was a comfortable experience. The hotel centrally located amidst the main sightseeing areas, it's cosy grand rooms n a wonderful staff makes a delightful memory. The restaurant staff was extremely helpful, the chef Mr Sadiq a wonderful cook. The food is the best part of this hotel. The reception staff assisted me in every need especially during the bandh in andaman. Yes, there's a problem of unavailability of hot water in the rooms n the wifi network is poor across the entire andamans. Overall, I enjoyed my stay at the hotel n I highly recommend this hotel for an easy access to different parts of the city.
Good points: This resort is very centrally located a 2 minutes walk to Aberdeen Bazaar and many different restaurant options. There arent many good hotels to choose from in this central area and J Hotel isnt a bad choice. The room was nice, bed was comfortable and very quiet considering the proximity to the hustle and bustle. Bad points: We struggled with the limited wifi (which isnt great anywhere in the Andamans however especially in this hotel) and the cold shower which maintenance couldnt fix. We rang the restaurant for a bucket of ice which was delivered along with a bill of $7aud. As this wasnt mentioned on the phone when I ordered it I said I wasnt aware that there was a charge and sent the ice back to the restaurant. The restaurant manager then called our room and spoke very rudely to me saying we would still be charged and I was the one who ordered the ice. Very poor customer service and not how you speak to guests! We checked out and changed hotels to Hotel Shompen which was half the price with good wifi, hot showers, friendly staff and a great bar and restaurant.
Advantages: 1. Location - Heart of Aberdeen market 2. Standard hotel facilities - The rooms are comparable to a 3 star in a large city 3. Most (not all) of the staff are very polite, humble and willing to help - esp the guard who so enthusiastically helps with luggage. Challenges: 1. Rats squeaking and running round ruins your sleep quality 2. cockroaches running around 3. smelly corridor/hallway carpet 4. Fish - a huge Surmai (sourced for kitchen) was lying at the entrance on the road with dogs sniffing it. maybe served for lunch/dinner 5. cluttered neighborhood view from the window 6. Restaurant view not very soothing and food not very appetizing 7. The kettles are in bad condition. Please check before use.
Hotel is around 20mins distance from Airport Good clean rooms But the reception and service was very poor and just because I booked from Goibibo where they get money 100% in advance they didn't even care to help me carry luggage to my room Didn't even care for the promised check in time and I had to wait for almost 45mins Would not recommend it to any one as after paying a decent money you would expect a decent service
The hotel is very basic but is in the middle of the commercial area of Port Blair hence there are quite a few options to dine out if you want. The rooms a very spacious. The breakfast spread could be a little better but one cant complain for the price one is paying. Overall a neat place to stay in with a competitive price