Price for 1 Night
Rs. 6,441Rs. 5,891
3 Rooms Left!
Fri, 03 Mar – Sat, 04 Mar (1 Night) | 1 Room | 1 Guest
Residence Apartments 550 Sq. Feet
Business Preferred Room
Over all very very good
We had been coming to Pune often on family trip. And had been staying mostly in Holiday Inn or Orchid which were on Mumbai Pune Highway and quite convenient as we had been coming from Mumbai. However this time we wanted to change our venue and decided to stay near the malls. We were quite impressed by the first impression of the hotel Four Points By Sheraton. The same impression of cleanliness continued to our suite .Notable change was the provision of an extra washroom and also clean towels and napkins (which is rare). However our good impression ended there. The quality of service was horrible . Every thing from tea to dinner took minimum 30 to 45 minutes to be served . Not only food and beverage but the hotel people took half an hour to bring even couple of glasses or any other such item . There was no improvement in the service despite our repeated complaint. All the good qualities of the hotel eg Room, Cleanliness, Location, Quality of food etc were marred by one minus point. I sincerely hope that the hotel management will try to improve on this aspect
Now the brand Four Points, I have been their guests for their properties and therefore this had to be my choice for this visit. Location: It is just 2 kms from airport,quite close to some business offices and just next door 2 big malls - Inorbit and Phoenix which offer plenty of options for shopping. Also you have ISTA and HYATT major brands just adjacent to you at higher prices just for brand name!!! Property: The cleanliness, decor and other options were at par with any 5 star property, however their shower cubicle had the door missing, dunno why?!?!? Staff and Security: With dogs sniffing every vehicle and tight security at entrances you feel secured. The front desk staff were more than helpful and polite! Special thanks to "Bhavna" from front desk for explaining details of my room. Such staff make the guests feel special. Food: Right from in room dining to their buffet, their food was finger licking good with options for continental and Indian styles. Priced a bit higher but then at par with other brands I have stayed! Will I stay again? - Though i find some issues - like the shower cubicle door , missing slippers in room, drainage sound whenever I use the bathroom however, I still am in love with the SPG properties,I believe these issues will be resolved soon and this adds to ma list of hotels. Ofcourse, in Pune? Dont miss this one if you happen to stay near the airport. One of the best!!!!!
decent hotel - but I hardly used it as I checked in late and left early morning
(based on 1211 reviews)
Staff is very courteous, and they meet with a broad smile I stayed for almost a week, the staff use to meet with a refreshing smile after a long tiring day, very easy approach on main road, near to Airport and other important places a decent gym, good spread of breakfast menu with good taste, nice rooms and noticeably high speed of wifi would like to stay again whenever visit pune next and yeah good checkin experience had a early morning flight and was accommodated with a smile
Despite many offers I received from other hotels, I decided for Four Points because of the unbeatable deal you offered me. :). Later, of-course I realised that there would be more than the deal for offering!! It was indeed a good decision as I enjoyed the excellent service, warmth and hospitality of the staff. As they say - Employees make or shame an organisations - the hotel has a bunch of extraordinary employees who will go out of their way to service and take are of you. Just to mention some names who made my experience a memorable one- 1. Pawan Bonde 2. Aditya Terni 3. Manab Bora 4. Sagar Khade - (Always good guy) 5. Rajiv Kumar 6. Vincent D'Souza 7. Subam 8. Staff working on the 4th floor managing house keeping. Always smiling (Sorry for not remembering the name) 9. Amit, working at the Reception. He needs to have almonds for a sharp memory, Just kidding!! I will definitely come back and recommend your hotel to friends and family. Thanks again, see you soon.
Very outstanding property . Excellent management by The captain of the ship this to Gangadharan , Aniket at best brews debuthi at front desk ,Wilson , Shankar, Seema. Good job keep up team 4points.............!!!!!!!
Stayed here one night while attending a friends wedding. Friendly and professional staff, clean rooms and not too far from the city centre. The hotel is very modern and has spa and pool access. Highly recommend this hotel and will be back
An Excellent hotel with a fantastic service ,the attitude of the staff is really helpful .right upto the billing counter. The food , location of the hotel is awesome. This is my 10th stay and everytime it gets better. it is just like another home . The billing lady Debhuti was really helpful . Our guests from Holland just love the hotel. Vishwas Sarnobat
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