Lucky India Royal Heritage Hotel

Quite a nice property if one is lucky enough to get a sea-facing room. The rooms are large with the balcony being the best part of it large enough to seat six to seven adults. But the room tariffs & the food seem to be a bit over-priced. Also, they could improve upon the breakfast spread. The fish finger though is fabulous. This is at the fag end of Puri beach & hence not much of a crowd around, which in other words translate to tranquility.

Stayed there with family for two nights The hotel was constructed for grandeur for events and marriages but not up to the mark for tourists. The rooms are not clean and bath rooms are not up to the mark . Only three persons are allowed in the elevator at a single time. If your are with family you need to use it twice. Breakfast is average. The only advantage is the beach which is not crowded.

Dirty and smelly rooms. Had a terrible stay. The external appearance is deceptive. The rooms welcome you with dampness and foul smell. Considerable struggle goes into opening and closing the doors. Restaurant in the basement serves meals only at fixed hours and if you arrive late, you stay hungry.

This hotel is located on the far end of the Puri Marine Drive, beyond the Lighthouse, and facing the sea with no obstruction. Being further down the road beyond Lighthouse, the beach wasnt crowded and free from ugly shacks. The hotel has a distinct regal style in its architecture and interior decoration: stone inlaid marble flooring in the reception, very thick looking walls supported on pillars in the balcony attached to room, carved wood trimmings in the room etc. The room (#207) was generously proportioned and had a wonderful view of the sea, from right inside. We really enjoyed viewing the sea from the room; from the balcony and of course walking down to the beach in front. Even at night one could hear the sea from the balcony. Fixtures and fittings seemed to be a bit worn out and dated; I had to practice a bit to get the skill of unlocking the main door. The restaurant/ dining hall serves adequate choice of food for a la carte dining or breakfast buffet, for the Indian tourist. The hotel also put out umbrellas and chairs on the sea front, and a Life Guards are present to assist in enjoying the sea waves.

We had ordered a chicken biryani.. However, the same did not come even after 30 mins.. when called, the room service replied that the person has just left carrying your ordered food.. though he did not come to our room and I called again after 15 mins, then again room service said that he is leaving now.. after so much time, the food arrived and we ate it with this kind of bad experience.. incorrect practice of lying to the customer.. at least we shouldnt have been given false reply when called first time to check the status of the order.. one more thing, the guy left after delivering biryani.. we did not lock the room.. after sometime, the guy who was bringing icecream for us rang the doorbell and, before we open the door, he opened the door and entered the room just like that (this happened in less than 5-7 seconds).. hopefully necessary steps are taken to maintain truthfulness in response to customer query and also privacy is respected.