This hotel is within a bus stand. That itself should tell you what to expect. Lacklustre front office with lacklustre support. No one expects hospitality here after being forced to book cause Hyatt and the other nicer hotels were fully booked due to some event in Raipur but cheap and low budget can still offer a modicum of professionalism. The rooms are smelly and dingy and make sure to ask for a couple of mosquito coils before heading into your room. Extremely slow room service and the deplorable food will make you want to go eat outside. I would suggest to give this a miss.