Deluxe Double Room
Price for 1 Night
Rs. 4,448Rs. 3,648
Sat, 28 Jan – Sun, 29 Jan (1 Night) | 1 Room | 1 Guest
The service are excellent dining are so good
(based on 151 reviews)
There's not a lot of choice in Rajkot but this is a handily situated hotel. It is only average. Rooms could have been cleaner especially bathroom which reflects the partially tired and dated nature of the property in general and rooms in particular. It is what it is. Service was excellent throughout from a large number of friendly smiling staff. The breakfast was free and well worth having. The evening meal either a la carte or better still the buffet is inexpensive and high quality - also try the restaurant at the Thakar nextdoor for an evening meal.
Okay, considering i was personally on a business trip, the hotel itself is perfect. Majority of the staff are brilliant, very friendly and very nice aiming to help you as much as possible. My room was very nice, great shower space, fairly clean bathroom. Bed was huge and very comfortable with a few extra chairs in the room, and a huge wardrobe along with a safe. The hotel also offers a free airport drop and pick up service which was very helpful. What brought it down? The restaurant was awful. The first day we found a hair in the curry. We complained and the next day were given free iced teas to apologise, fair enough and reasonable. The next day we went, the wait for the restaurant was an hour despite us asking them to put a few of the empty tables together to make a larger table. The wait for the food was 45 mins and it was very staggered. They completely missed some peoples orders, and they brought some out after others were finished. even the drinks were staggered. We also found a sweetcorn in the chocolate milkshake! The waitors, in particular one dodgy looking guy wouldnt stop hovering around, staring at my students. He made them feel very uncomfortable and some of them couldnt eat as they were being stared at. he wouldnt leave us alone despite me going to the reception 3 times to complain they did nothing. At the end, half of the food wasn't delivered or eaten. 2 of my students had cried because of this stupid waiter and the restaurant just wouldn't understand why we were upset. I refused to pay the bill and the waiting staff said they'd charge it to my room despite me saying i wouldn't pay. they tried to get me to sign the bill but i strongly refused. They tried to say they'd give me a 10% discount but this was ridiculous and i again refused. I spoke to the person in charge and he failed to see what the issue was. the next day i complained at reception again and they did nothing. on the last day, when they asked me to settle the bill, they kept the full price of the food bill despite me telling them i wasn't going to pay. I then spoke to someone very senior and it took a 20 min discussion for them to agree to give me 50% off. Definitely book at this hotel, but definitely do not go anywhere near the restaurant!
Location - It's in the heart of the city and close to The Grand Thakar , well known for Gujarati Thali Rooms - I got a room that had a big king size bed . It also had a working desk where one can plug in the laptop to work Breakfast - This was a real dampener and I will never visit this place only because of the poor spread and quality of breakfast Tip - This is a pure vegetarian hotel which serves egg dishes. However there is a non veg restaurant about 5 mins walk from the hotel called Hot and More.
We had stayed there with full family occupying 6 rooms. The rooms were ok size with the the necessary amenity. Breakfast spread was ok. Being in city center it was easier to roam around the city for shopping or work.
Not as good as showing in ratings Poor staff Poor managment even they dont know about hospitality Front desk staff have no manner to talk rooms have no hot water and shower not working proper Housekeeping staff doesnt changing towels and not putting gels and all . Only some star for food Better to stay in Bizz the hotel which had very good experience
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