On the day I entered the Hotel, neither lift nor intercom was working. No arrangement for hot water was found. On insisting one Immersion Rod was provided to arrange hot water by myself. In triple bed A/C room, only one Blanket was provided. On insisting one bed sheet provided. Room/toilet were not clean. No curtains on windows in AC room. Service and attitude of manager and attendants horrible. Manager said kya Rs.1600/- me karid liya kya. Even soaps were not provided. I had paid Rs.1818/- after discount coupon of Rs.140/-. Manager said, why you booked through agency, I will provide triple AC Room in Rs.1500/-. IT SEEMS IT IS NOT A HOTEL BUT A DHARAMSHALA.