We had organize a family event at this resort and had a good time but entire mood was spoilt by idiot at the reception who prepared our bill with no sense at all. We were 44 adults + 4 kids + 3 drivers.but he kept on insisting that we were 55 adults, 10 kids, 3 drivers and on top of it he was RUDE and tried to say we were lying. F... him!! After arguing for a while and escalating to his senior (mr Manish) he gave in and accepted our head count. Bill was reduced by whopping Rs 30 K!! Except for the check out experience we all had a good time.. Rooms are good, food was yummy, and Mr Sunny did his best to organize events for us. Entire group had too much fun. And Mr Manish was courteous on the phone during the booking process. So... I would have given them 4.5 stars.. But because of mr rude Receptionist I give only 3.. They need to have a better smiling face at the front office.