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Overall Rating
3.5
(based on 22 reviews)
TRAVELLER RATING
Terrible4
Poor2
Average2
Very Good8
Excellent6
RATING SUMMARY
Location
4.5
Sleep Quality
4.5
Rooms
2.0
Service
3.5
Value
3.0
Cleanliness
3.5
Hotel Gateway Shillong
by AnupK175 on
had a wonderful experience staying in the hotel for 3 nights last week. The room was spacious, all amenities were in place & staff was prompt/ courteous.
Breakfast & dinner provided was reasonable.
The location of the hotel is a huge advantage with Police bazaar just a stone's throw away.
Bad hotel in Shillong, Not recommended to Stay
by Smarak8 on
We stayed in this hotel for 2 days. This hotel is not as good as expected. The breakfast menu was same for 2 days during our stay. While ordering dinner we were enthralled by the number of dishes mentioned in the menu card but were shocked when the restaurant guy said that the menu is for namesake only and they have only 1 or 2 dishes from which we have to choose. Also there is no ceiling fan in the room, and only AC chills the room. AC was not functioning properly so we couldn't even sleep properly for one night. There was also 1 or 2 more things which we didnt liked about this hotel. So I would personally advise you all to not to choose this hotel for staying, as here the price is high and the service is not to that level.
Centrally located, spacious room
by MitraaS on
Have visited Shillong umpteen times and have the opinion that rooms in many popular hotels are quite small. In sharp contrast, the room 115 where we stayed was a very very spacious room. We were 3 of us and the room had the luxury of space. All amenities were in place. I read a past review of a traveller mentioning the noise from the restaurant above. However, we did not have any such experience and had a peaceful night's sleep.
The staff was prompt to respond to our requests.
The location of the hotel is a huge advantage with Police bazaar just a stone's throw away.
The breakfast spread was good. Although, the spread was limited but covered all taste buds. Idli, chole bhature, noodles, sausages, bread, a live counter for omelettes, and the usual cornflakes, juice featured in the breakfast spread along with amazingly tasty fresh pineapple.
Will surely visit again.
Centrally located and Good Service
by titochiko on
Stayed there for a couple of days last month. Avoid room number 107, that is the worst room in the hotel.
Overall decoration is nice, food is good. But the service is too slow as number of staff is less in the restaurant.
Single rooms for single travelers are in a very bad shape. Need renovation from the management. The size of the room provided is smaller than a cell.
Average Hotel in Heart of Shillong
by Santanu74 on
Though it was my business trip but I booked the hotel in centre of the city to have roam around but my luck was not in favour as continuas rain forced to cancel all my plan. As I was inside the room all through the day I had observed the room very closely, room size is very average, bad smell from the room, breakfast is also very ordinary.
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do not stay room no 106 and 115
by siva k on
May 27, 2019
# 209 and # 404 --- both are really good and can be compared with 04 star.
by Deboo C on
May 20, 2019
HOTEL AMENITIES
Safety & Security
Fire Extinguisher
Security Guard Timings - 24x7
CCTV camera installed inside/outside hotel premises
CCTV camera installed on each floor
Doctor on Call
Languages Spoken by Hotel Staff
English
Hindi
Assamese
Parking & Transportation
Indoor
2 Wheeler
4 Wheeler
Airport//Railway station pickup available (Chargeable)
Airport/Railway station drop (chargeable)
Car rental (Chargeable)
Travel counter
Payments Modes Accepted
Cash
Debit Card
Net-Banking
Visa
Mastercard
Security deposit
Services
Room Service (Limited Time)
Special occasion arrangement
Dry cleaning
Waiting area
Room/Rooms reserved for special need guests
Separate Smoking Area
Hot water available 24x7
Concierge
Luggage storage
Laundry facilities
Ironing Service
Wake up service/Alarm clock
24 Hour Power Supply
Lift
General
Conference Room
HOTEL POLICIES
Cancellation/ prepayment
Cancellation and prepayment policies vary according to room
type. Please check what room conditions may apply when selecting
your room above.
The primary guest must be
at least 18 years of age to check into this hotel.
As per Government regulations,
It is mandatory for all guests above 18 years of age to carry
a valid photo identity card & address proof at the time
of check-in. In case, check-in is denied by the hotel due to
lack of required documents, you cannot claim for the refund &
the booking will be considered as NO SHOW.
Unless mentioned, the tariff
does not include charges for optional room services (such as
telephone calls, room service, mini bar, snacks, laundry etc).
In case, such additional charges are levied by the hotel, we
shall not be held responsible for it.
In case suitable proof of
identification is not presented at check in, the accommodation
can be declined to guests posing as a couple. Travelguru.com will
not be responsible for any check in declined by the hotel due
to the aforesaid reason. ( and shall not be able to process
any refund )
All hotels charge a compulsory
Gala Dinner Supplement on Christmas and New Year's eve. Other
special supplements may also be applicable during festival periods
such as Dusshera, Diwali etc. Any such charge would have to
be cleared directly at the hotel.
In case of an increase in
the hotel tariff (for example, URS period in Ajmer or Lord Jagannath
Rath Yatra in Puri) the customer is liable to pay the difference
if the stay period falls during these dates.
Travelguru.com will not be responsible
for any service issues at the hotel