I had booked a single occupancy room thru TripClues. It was a compact, clean room, very quiet at the rear of the hotel. I realized, that there was no network reaching this room. The Manager/staff on duty were kind enough to change the room to a more convenient one. There is free WIFI and breakfast included. I may add here, that breakfast was a meal in itself, with a wide variety of dishes. The staff were extremely helpful. They have a restaurant, and every night by 8.30pm a waiter would come and inquire if I needed dinner. Through the suggestion of the staff, I could do a 2 day tour, without unnecessary expense. And this hotel is practically near the main circle, which is a happening place. All in all a very delightful experience at Hotel Monsoon. Highly recommended.
This is an average place to stay right at the police bazaar. The location is bit of a bonus if you wish to explore the bazaar and stuff. But otherwise it was a average place though the bathrooms were pretty clean.
The hotel is actually one of the better ones in the police bazar area and is in good demand, which is why the price is a bit on the higher side. However, the place has good wifi, offers complimentary breakfast, and is located in Police Bazar, the city centre.
Located right in the hub of Shillong this hotel provides great location for relatively affordable price. Our experience was mixed though. We stayed here for 2 nights. On our first night, when we returned to our rooms we found that there was a pipe leakage and water (probably dirty) was dripping from the ceiling. All our luggagw was wet, so was our beds. On informing the authorities we were promptly relocated to nearby Shillong Club, presumably of the same owner, which was a more expensive facility. Although the experience was really unpleasant but the prompt response of the staff saved the day for us. The breakfast was really good and interaction with the staff was pleasant
We stayed at this hotel for 1 night only in the month of June 2017. Location is great, bang on the Police Bazaar road. Shops, people, hotels, restaurants, cafes, post office you'll find everything around this hotel in walking distance.
Initially we had booked 3 rooms through OM TRAVELS, Guwahati but had to cancel one room at the time of check-in. So we thought there will not be any refund but as a courtesy the hotel staff agreed not to charge for the one room. Also the check-in was very quick and smooth. Room service was also quite prompt. Hence a great service overall.
We had 2 rooms. One room was road facing, with balcony and other one was inner side. The rooms with balcony are smaller compared to rooms on inner side. But overall rooms were clean. One issue we had with the room on inner side --- exhaust fans were making too much noise.
Food - Breakfast was complimentary, it's served in buffet but with very limited choice. Bread, butter, cookies were very fresh as they have their own bakery. We didn't have dinner or lunch at this hotel as we wanted to explore various food joints of Shillong city.
We didn't experience anything luxurious here but overall a decent place to stay.