I stayed at the State Convention Centre (SCC) which is an Annexe of the Pinewood Hotel, I guess. We had all our meals at Hotel Pinewood and the stayed in the rooms at the State convention centre. Entrance is the same for the Hotel and SCC. The location is nice with the garden and lake nearby. The rooms were spacious with large windows, comfortable bed and big TV. Complementary toiletries were not upto the mark. But he bathrooms were huge with bath tubs. Tea and coffee kits with electric kettle were available in the room. The stay was absolutely comfortable and is a good choice if you are in Shillong. The food at the restaurant in Hotel Pine wood was average and the buffet breakfast was not up to the mark. The place is in the close vicinity of market and the garden which is a good place.
Pinewood is an imposing property. Old, almost heritage, stately looking place, located near wards lake. The rooms are good, of bigger size in general. Food is not bad at all. But their overall service levels could be better. There are times when it feels they don't care...
We stayed for one night at this 120 years old Hotel at Shillong. First we were given cottage 14 , a Presidential suite. The intercom was not working, the roof had some holes through which dusts were falling on the bed. Then we were shifted to cottage 22. The rooms were Big, housekeeping was average and the food was not satisfactory. Sleep quality was good. Overall the value for money was poor.
Pinewood hotel shillong worse because of following reasons (Room charge: around 5k per night)
1) These are Non A/C rooms...
2) Rooms are very old and not maintained well at all... They stink a lot and broken
3) Surprised to see that they don't even provide water as complimentary.
Welcome drink is a 1 ltr of water...
4) When the power goes off, nothing works in three room except an emergency light with a generator..
5) For just a tea, they charge Rs148/-.
6) No proper channels in TV as they are paid..
7) Small king size bed which is just enuf for 2
8) Not at all to the standard for the Money they charge...
Above, all these facts, if you still want to visit, then better try your luck
Wanted to give Zero rating but system isn't allowing me to choose it
This is a heritage property.... but that's about it. The world has moved on and by contrast the amenities in this hotel leave a lot to be desired. Staff, however, is wonderful, courteous and responsive. Otherwise not much at all by way of a memorable stay.