The hotel services could have been better. The staff were friendly enough. But the rooms were just ok. Dint get hot water all the time which is a must. The food was just edible, not that good. Maintenance should be taken care of.
Very comfortable hotel. I got a warm and sunny room. The food was great and much better quality wise as well as price wise as compared to restaurants outside the hotel at mall road or lakkar bazaar.
The hotel manager - Mr. Gulzaar is a soft spoken and very caring person. And so is the owner. Gulzar ji went an extra mile to make sure we had a comfortable stay during peak season.
As compared to other hotels .. I found it very cozy, soft spoken staff and delicious food. Given the price of rooms they charge, its a gem and hospitality is priceless.
Will return to the same hotel for next stay!
We stayed in the hotel amar palace during our trip to Shimla. I had saw 3 in the trip adviser rafting so selected it . I booked the hotel on Yatra.com. When we checked in the room was below ordinary. The bedsheets wee dirty. To make things even worse the geyser was not working. I had to bath in the morning with ice cold water that shook Mr from inside. I complained to the hotel manager and he replied that I must switch on the geyser for the entire day in order to get hot water. They never changed the bedsheets during couple of days of our stay. The only positive that I was able to discover was good and tasty food. The description of the hotel was also somewhat misleading as it was mentioned that the hotel is situated just 2 km from the Shimla railway station. This 2 km is the walking distance and the hotel is situated at the top of the mountain.You have to b be really fit in order to cover this 2 km by fit with all your luggage as the roads are very steepy .I had to hire one collie in order to carry my luggage. If you are willing to hire a taxi it would charge in between 500 to 600 bugs to take you to the hotel as the taxi had to cover around 12 km in order to reach the hotel. I hope that I was able to describe my trip details that would help people in the near future.
The hotel isn't in the best location, but the room was neat and well organized, we ordered coffee that was also very good and the view was great. But mostly, the staff's great attitude and will to help at anything was what made staying in the hotel pleasant.
The Hotel is a bit at the top from the Ridge, Shimla. But you will experience the great hosptality by the Hotel staff including the owner (Mam). The receptionist was polite and the room service guys served with smile. A budget hotel with nice big and airy rooms with wonderful mountain views from the window.