The resort definitely misses the Club Mahindra class of property however keeps up on services. The resort is very basic and rooms are not at all comfy including other resort spaces. The services however is nice and warm and food is ok. would not recommend as mashobra itself as a place lacks anything interesting.
Asked for room heater at 2 in noon... Amazing 6 hours gone. Still no one asked till yet. And now another amazing thng happen. Instead of heating vents giving cold air and management says they can fix in morning.. talked to duty manager Mr Aditya. He told me not to worry and he himself left the property....
The hotel is located just next to the highway and is easily approachable. I will write the review as and when things happened. I was travelling with family and was on a holiday.
We reached there and a bridge welcomed my vehicle inside the resort. Checked in and the guard helped us with the parking. Its a small property but was decent enough to call it a resort.
Ms. Isha at the reception was helpful with regards to the selection of the room that we needed. We checked 3 rooms and we selected the best as per our choice.
We then ran towards the restaurant as we were hungry. Mr. Om Prakash and Mr. Yamin were the best people to get service from in the restaurant. We have a child of 4 years and both of them were always there to serve my child with her orders with a big smile and they would often interact with her. It was always a charming experience at the restaurant with Yamin. Whatever we would require, he would immidiately take our orders and fulfil at his earliest and with complete perfection. I would personally send my best wishes to Mr. Yamin and Mr. Om Prakash for all future assignments. All the best.
The best part was the snowfall and then the challenges started. The property was without electricity, laundary, water, without fuel for generator. But the guys pulled it off with a finesse...I must appreciate the team work and patience of the entire resort staff in handling the guests. The kind of service they were providing were the best. We could not feel that we were stuck in a challenging situation. Thats why I called it a "The complete Trip"
Visited club Mahindra mashobra in October. Being used to large open areas in other club mahindra resorts this place was a let down. Although the room was clean and spacious there wasn't much activities unlike their other resorts.
We stayed in Club Mahindra Mashobra from 4-8 Jan 2017 , And I can say It was one of my best stays , Initially we had only 3 nights stay , but due to heavy snowfall we had to extend our stay by another 2 days since we were cutoff totally. The Staff at this Property is Excellent , I would be short of words to express my happiness and gratitude to the Manager , Mr. Aditya Fatura and his team , as I recall few names , Mr. Shyam , Mr, Mahesh, Mr. Manoj , Mr. Virender, Mr. Arvind, Mr. Vipin the Bar Man, Waiters Umesh , Yamin , Irfan, Rikhi Ram , and Security guy. I have never seen anywhere ,wherein the Manager level guy is trying to Shovel the snow out to help the guest , Kudos to these guys . The chef , inspite of snow and all the problems all the 5 days he cooked all different dishes. There was no power to heat the Water and the Staff carried each bucket to every room from basement level to the 3rd floor. and they didnt even show a frown face if you would ask for another bucket which they had to carry 4 floors. There were fews stupids who could not apperciate this gesture of the staff and had lot of complaints to the Natural clamity. But the Staff handled very Efficiently. Thank you guys :)