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Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children


Wed, 25 Jan – Thu, 26 Jan (1 Night)  |  1 Room  |  1 Guest

Hotel Auckland

Lakkar Bazaar, Near Dainik Jagran Bulding, Shimla , 171001  |  Show on map




Thu, 26 Jan - Fri, 27 Jan | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children




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  • Overall Rating

    • 2.7 Average  

      (based on 11 reviews)

      63% of our customers
      recommend this hotel


    • Room Quality 2.8
    • Service Quality 2.6
    • Dining Quality 2.8
    • Cleanliness 2.1

Sujata from Shimla, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 2/5

The approach to the hotel and car parking space was horrible

Anish from Shimla, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 2/5 Dining Quality: 3/5 Cleanliness: 2/5

the desk manager was rude and bad with indiscipline and was also rude to ladies in my family.

Sandeep from Shimla, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 2/5

The hotel rated by you is 3 star but by no mean it is look like a 3 star. I think i have made a mistake to book the hotel through travelguru. Sorry for these comments we are very disappointed.

Muktesh from Shimla, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 3/5

Access: This hotel is nearly 4-5 km from the bus stand. Mall road is far away for the old people because you have climb lot of stairs to reach there. For the young people its ok. Parking: Parking was a concern because I find people querying with the manager regarding the parking. After a time you can’t park in the parking space. The Room: The room which I got was just ok. As far as its facing was concerned, it was dark with a horrible view outside. Bathroom was also bit small. Food and Room service: Quality of the food was good and service was also OK. Just you need to remind them for every thing. The most important thing, be aware of the manager of the hotel. He only looks for his profits and misguides you if he can earn something by that. So, book your cab for sightseeing from outside.

Shajahan from Shimla, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 1/5 Dining Quality: 2/5 Cleanliness: 1/5

Hi, I am from from Chennai, I stayed 3 days Hotel Auckland, My comments are, house keeping is worst, rooms are very badly maintained, no water supply, toilets are horrible, almost changed to 3 rooms, almost horrible experience, wouldn't recommend this hotel!

  • Overall Rating

    • 3.0
    • Hotel Auckland

      (based on 58 reviews)


    • Terrible 11
    • Poor 11
    • Average 9
    • Very Good 19
    • Excellent 8

    • Location
    • Sleep Quality
    • Rooms
    • Service
    • Value
    • Cleanliness

On a spree of making the wrong choices , probably On a spree of making the wrong choices , probably

by Mayur M on November 7, 2016

Yes , you read that right . We were probably on a spree of making wrong decisions in Shimla and this was one of them . The only reason we booked this hotel was coz we got a steal deal on GoIbibo which was the most used travel app through our journey . Rooms : We were provided two deluxe rooms which had windows but the view was blocked by another building . The rooms provided to us were in the basement of the hotel . The rooms as well as the bathrooms were clean & hygienic apart from the fact that someone else' underwear was left behind and nobody had taken it out from the bathroom in one of our rooms . Service : There was an intercom available in the room from which we tried to call the room service and reception at least fifty times , all our calls went unanswered and we ultimately to climb two floors if we wanted to order anything . The staff was courteous but the service was too slow . Food : Not wanting to take a risk , we decided to order some snacks to go along with our drinks . We called for a Peanut Masala & French Fries , the fries were nice and crispy but too oily . The peanut masala was too soggy . Thanked our stars for not having ordered proper food . Also , snacks are only served in the hotel till 7PM after which you will only get main course . So in case you're a group of friends planning to drink till late in the night , you can get it packed from restaurants at Mall Road . Again , this might be a hotel fit for friends or solo travelers / backpackers but cannot be recommended to families . Families might want to shell out a bit extra and book Hotel Surya , which comes at a slightly higher rate but has much better rooms . We saw the rooms but thought of settling for something less expensive as we had a budget to abide by .

Need lots of improvement Need lots of improvement

by gargsahil555 on June 23, 2016

Firstly the hotel is located just near to mall road from the walking distance of 15 to 20 minutes . The condition of Hotel is not upto the mark because cleaning of rooms are not done properly and There is No parking Facilities is provided to the visitors

not so good...location n staff get all the points. not so good...location n staff get all the points.

by Tarsem M on June 15, 2016

few days back, i visited shimla with my family and my wife booked this hotel from make my trip app. hotel is okay as we booked two deluxe rooms but they gave us two different rooms. one was deluxe room shown in above picture, very small with an extra small bathroom with no fan while another room was having big round bed one sofa cum bad with bettter bathroom n fan too. Earlier they were even not ready to give extra bed/mattress in our room but when we told them about extra occupancy charges are already paid as we were with our 2 kids, they arranged extra mattress. so i will give full marks to the staff but hotel is just okay okay type. location is good as its on walk-able distance from mall road. its was bit hot n humid inside the hotel n staff was not having any fan arrangement there. food is not good n costly. so i will not recommend it to anyone.

Average Budget Hotel near Mall road Average Budget Hotel near Mall road

by Asifzana on June 2, 2016

Booked room through Goibibo and was given a family room in the Basement, very small and untidy with no views at all. The Toilet was ok and 24hr Hot water was available through Geyser. Food is Good and room service were cooperative. THe Hotel is close to Mall which is a plus. Overall a ok type budget hotel and don't go for basement rooms.

Nice hotel, Decent Location Nice hotel, Decent Location

by SonalKC on May 30, 2016

Auckland hotel is located at Lakkar Bazar, which is a very decent location. The Mall, Ridge, Bus Stand etc. everything is at a 5 to 10 mins walking distance from the hotel. Reception is very helpful. Special thanks to Hemanth, the manager. Their room service is nice and prompt. Rooms are nice & budget. All the staffs are polite & helpful. This is a good hotel for family. You will get many options for food within 5 mins walking distance from the hotel (towards the mall). There are some improvement areas as well, like: The bathroom heater takes too long to heat the water. Restaurant price is very high and tv is a bit old fashioned. But overall it was a nice stay.

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Demo Trip Do not go for rooms in the basement area.

by Mayur M on November 6, 2016

Demo Trip only super deluxe rooms have valley view. we got first floor which was quiet.

by Tarsem M on June 15, 2016

Demo Trip Don't go for Basement rooms, choose upper First floor or upper floors

by Asifzana on June 1, 2016

Demo Trip Go for Double deluxe rooms for an amazing view

by 3sana7 on January 13, 2016

Demo Trip Walkable distance from mall road.

by Alok M on June 9, 2015


  • Services

  • Parking
  • Room service
  • Laundry facilities
  • Travel counter
  • Dining

  • Restaurant


  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • will not be responsible for any service issues at the hotel

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