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Room 1:
AdultsAbove 12 years
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  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children
Hotel Crystal Palace Rating3.5/5, based on 100 Review(s) Price: Rs. 2,250

Shimla

Mon, 06 Mar – Tue, 07 Mar (1 Night)  |  1 Room  |  1 Guest

Hotel Crystal Palace

Metro Pole Cottage Estate, Circular Road, Shimla , 171001  |  Show on map

Rs.2,250

Amenities

CHOOSE ROOM

Mon, 06 Mar - Tue, 07 Mar | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children
  • ROOM TYPE
  • INCLUSIONS & AMENITIES
  • TOTAL PRICE FOR 1 NIGHT
    (Additional - 1.4% Service Tax & 0.5% Swachh Bharat Cess)
  • Executive Room only

    View room image

  • Inclusions

    • Free room upgrade subject to availability

    Amenities

    • Sitting area
  • Price for 1 Night
    Rs. 2,250
  • 2 Rooms Left!
  • Room Overview

    Executive

Inclusions

  • Free room upgrade subject to availability

Amenities

  • Sitting area
  • Executive Room with Breakfast

    View room image

  • Inclusions

    • Breakfast
    • Free room upgrade subject to availability

    Amenities

    • Sitting area
  • Price for 1 Night
    Rs. 3,000
  • 2 Rooms Left!
  • Room Overview

    Executive

Inclusions

  • Breakfast
  • Free room upgrade subject to availability

Amenities

  • Sitting area
  • Room Overview

    Executive

Inclusions

  • Breakfast
  • Dinner
  • Free room upgrade subject to availability

Amenities

  • Sitting area
  • Room Overview

    Superior

Inclusions

  • Breakfast

Amenities

  • Sitting area
  • TV
  • Telephone
  • Wardrobe/Closet
  • Room Overview

    Superior

Amenities

  • Sitting area
  • TV
  • Telephone
  • Wardrobe/Closet
  • Room Overview

    Superior

Inclusions

  • Breakfast
  • Dinner

Amenities

  • Sitting area
  • TV
  • Telephone
  • Wardrobe/Closet

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REVIEWS

  • Overall Rating

    • 3.1 Average  

      (based on 12 reviews)


      66% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 2.8
    • Service Quality 2.7
    • Dining Quality 2.8
    • Cleanliness 2.9

MR. SHIVAKUMAR from Shimla, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 2/5 Dining Quality: 2/5 Cleanliness: 1/5

This was a sad experience. Badly maintained rooms. The food was served cold and even a simple dal fry is not well prepared.

HARESH from Shimla, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 3/5 Cleanliness: 5/5

We had great time. The hotel room is clean. My family did shopping at mall closeby. Railway station is there 1 km away. Food at restaurant is not good.

Shankar from Shimla, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 1/5 Dining Quality: 3/5 Cleanliness: 3/5

This Hotel is situated in market area. I stayed there for four nights with my wife. It is about 6 km far from railway station and 2 km far from bus stand. We stayed in executive room. It was spacious with good decor. It has attached bathroom with running hot/cold water. The hotel offers facilities like room service, TV. But we are not happy with staff service which is bad. hot/cold water. The hotel offers facilities like room service, TV. But we are not happy with staff service which is bad.hot/cold water. The hotel offers facilities like room service, TV. But we are not happy with staff service which is bad. Shankar Yadavhot/cold water. The hotel offers facilities like room service, TV. But we are not happy with staff service which is bad. Shankar Yadav

Anup from Shimla, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 3/5

All rooms having attached bathroom with running hot and cold water. It is in centre of the town. We enjoyed our stay there. Good restaurant. This is a budget hotel with nice friendly staff.

Mr. S K from Shimla, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 3/5

Hotel charges for this type of hotel is on higher side. After charging such high rates this hotel does not provide heating. We have to pay extra for portable heater and heater provided is not effective. Only breakfast they provide is complimentary.

  • Overall Rating

    • 3.5
    • Hotel Crystal Palace

      (based on 100 reviews)

  • TRAVELLER RATING

    • Terrible 9
    • Poor 16
    • Average 19
    • Very Good 30
    • Excellent 26
  • RATING SUMMARY

    • Location
      4.5
    • Sleep Quality
      3.5
    • Rooms
      3.5
    • Service
      3.5
    • Value
      3.5
    • Cleanliness
      3.5

Staff very co-operative Staff very co-operative

by Anu P on February 21, 2017

From MMT we booked a deluxe room . And the moment we entered the room it was so pathetic : dim lights , water dripping, spider webs and all untidy. The very moment decided to change the hotel. But talking with the manager , he was very generous .. within minutes he agreed to give us superior executive room , which was thousands of times better than the earlier one and no extra rupee was charged. Better go for the superior room they are really worth the money , near to the lift and also other staff was quite helpful ., Only for the co-operation , I will give all the points.

Okish, but we paid less... Okish, but we paid less...

by BunnyPunia on February 6, 2017

Paid 994 via GoIbibo using my GoCash discount. The hotel is on the main road, between the lift and new public parking. And no these guys do not have a parking. So we paid 180 for parking overnight and this is in off season. Staff is helpful and hotel's inside is nice. Room was okish. One window that was opaque n so no outside view. But room size and upkeep was above average. Bathroom was big though. Had a bath n discovered hot water had a foul smell. Ordered French fries n chicken biryani in dinner. Good food n staff on the phone were very helpful. They have open common balconies on each floor from where view is nice. Overall, for the price we paid, worth it. Great staff, good food, good views from common balcony. No parking n room view though (from 205) .. do see pictures attached

Has its highs and lows Has its highs and lows

by Phillipa C on December 7, 2016

I stayed here for 2 nights with my 3 small children. The hotel looks a bit shabby but many do in this region so maybe that is unexceptional. The location is good for those wanting to stay in the city hub. The room smelled a bit unpleasant but the bathroom was modern and clean. The bedding was ( I was assured) clean but the thick quilts were aged and I was convinced the only thing between me and multiple used quilts was two single sheets on a double bed that got twisted all night. I was warm but it was a hygiene mind over matter situation. The restaurant was great and well priced and room service swift and helpful and pretty much everyone that worked here was professional. Except one man on the front desk who was so sexist and unimaginably unprofessional. I actually think he wanted me to tell him my pin for my credit card because he couldn't handle that I, a traveling women with children was paying a bill for my extended family- who also stayed. Will make for a funny travel memory at least!

Great location! Great location!

by cwyf on November 19, 2016

This is just stone throw away from the main road by the beautiful Phewa Lake, hidden in a peaceful and quiet small road. There is a friendly and cheap bicycle rental at their main entrance which I found very convenient to explore the area rather to go by foot. Annapurna peak can be nicely seen from the hotel lobby and their roof top. My room was clean and most impressed by their warm great staffs. Had my simple delicious hotel breakfast and start off my tracking journey with a perfectly brewed coffee on the next morning. Shall be back!

Overprized with not so good food and location Overprized with not so good food and location

by RupalGupta on September 22, 2016

This property is really not deserving for good review in my opinion. Food is not good and even rooms are so cozy. Location is also not good, too congested, even very bad service. We asked for water somewhere around 10 pm but by an hour nobody come for room service then we ourself have to go to take the water n then no one was on reception. My n my friends experience is too cold about this place, the only benefit is, near Mall Road, you can walk or take life to go there.

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Demo Trip Not surely 107 , any room in the 20X series

by Anu P on February 21, 2017

Demo Trip Pay more for the high floor with view.

by cwyf on November 19, 2016

Demo Trip over priced...Better hotels available nearby for reasonable price

by Jayadheer_P on September 20, 2016

Demo Trip go for top floors for good view.

by sunilej on June 8, 2016

Demo Trip Choose Superior rooms on the 5th floor

by Dips05 on April 25, 2016

HOTEL AMENITIES

  • Activities

  • Arcade/game room
  • Dining

  • Bar
  • Restaurant
  • Services

  • Banquet facilities
  • Lounge
  • Medical services
  • Laundry facilities

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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