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Room 1:
AdultsAbove 12 years
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  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children
Hotel Crystal Palace Rating3.5/5, based on 98 Review(s) Price: Rs. 2,104

Shimla

Sun, 29 Jan – Mon, 30 Jan (1 Night)  |  1 Room  |  1 Guest

Hotel Crystal Palace

Metro Pole Cottage Estate, Circular Road, Shimla , 171001  |  Show on map

Rs.2,104

Amenities

CHOOSE ROOM

Mon, 30 Jan - Tue, 31 Jan | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children
  • ROOM TYPE
  • INCLUSIONS & AMENITIES
  • TOTAL PRICE FOR 1 NIGHT
    (Additional - 1.4% Service Tax & 0.5% Swachh Bharat Cess)
  • Executive Room only

    View room image

  • Inclusions

    • Free room upgrade subject to availability

    Amenities

    • Sitting area
  • Price for 1 Night
    Rs. 2,104
    • Pay at Hotel
  • 2 Rooms Left!
  • Room Overview

    Executive

Inclusions

  • Free room upgrade subject to availability

Amenities

  • Sitting area
  • Room Overview

    Superior

Amenities

  • Sitting area
  • TV
  • Telephone
  • Wardrobe/Closet
  • Executive Room with Breakfast

    View room image

  • Inclusions

    • Breakfast
    • Free room upgrade subject to availability

    Amenities

    • Sitting area
  • Price for 1 Night
    Rs. 3,500
    • Pay at Hotel
  • 2 Rooms Left!
  • Room Overview

    Executive

Inclusions

  • Breakfast
  • Free room upgrade subject to availability

Amenities

  • Sitting area
  • Room Overview

    Superior

Inclusions

  • Breakfast

Amenities

  • Sitting area
  • TV
  • Telephone
  • Wardrobe/Closet
  • Room Overview

    Executive

Inclusions

  • Breakfast
  • Dinner
  • Free room upgrade subject to availability

Amenities

  • Sitting area
  • Room Overview

    Superior

Inclusions

  • Breakfast
  • Dinner

Amenities

  • Sitting area
  • TV
  • Telephone
  • Wardrobe/Closet

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REVIEWS

  • TRAVELGURU REVIEWS
  • VIEW HOTEL REVIEWS
  • VIEW ROOM REVIEWS
  • Overall Rating

    • 3.1 Average  

      (based on 12 reviews)


      66% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 2.8
    • Service Quality 2.7
    • Dining Quality 2.8
    • Cleanliness 2.9

MR. SHIVAKUMAR from Shimla, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 2/5 Dining Quality: 2/5 Cleanliness: 1/5

This was a sad experience. Badly maintained rooms. The food was served cold and even a simple dal fry is not well prepared.

HARESH from Shimla, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 3/5 Cleanliness: 5/5

We had great time. The hotel room is clean. My family did shopping at mall closeby. Railway station is there 1 km away. Food at restaurant is not good.

Shankar from Shimla, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 1/5 Dining Quality: 3/5 Cleanliness: 3/5

This Hotel is situated in market area. I stayed there for four nights with my wife. It is about 6 km far from railway station and 2 km far from bus stand. We stayed in executive room. It was spacious with good decor. It has attached bathroom with running hot/cold water. The hotel offers facilities like room service, TV. But we are not happy with staff service which is bad. hot/cold water. The hotel offers facilities like room service, TV. But we are not happy with staff service which is bad.hot/cold water. The hotel offers facilities like room service, TV. But we are not happy with staff service which is bad. Shankar Yadavhot/cold water. The hotel offers facilities like room service, TV. But we are not happy with staff service which is bad. Shankar Yadav

Anup from Shimla, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 3/5

All rooms having attached bathroom with running hot and cold water. It is in centre of the town. We enjoyed our stay there. Good restaurant. This is a budget hotel with nice friendly staff.

Mr. S K from Shimla, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 3/5

Hotel charges for this type of hotel is on higher side. After charging such high rates this hotel does not provide heating. We have to pay extra for portable heater and heater provided is not effective. Only breakfast they provide is complimentary.

  • Overall Rating

    • 3.5
    • Hotel Crystal Palace

      (based on 98 reviews)

  • TRAVELLER RATING

    • Terrible 9
    • Poor 16
    • Average 19
    • Very Good 29
    • Excellent 25
  • RATING SUMMARY

    • Location
      4.5
    • Sleep Quality
      3.5
    • Rooms
      3.5
    • Service
      3.5
    • Value
      3.5
    • Cleanliness
      3.5

Has its highs and lows Has its highs and lows

by Phillipa C on December 7, 2016

I stayed here for 2 nights with my 3 small children. The hotel looks a bit shabby but many do in this region so maybe that is unexceptional. The location is good for those wanting to stay in the city hub. The room smelled a bit unpleasant but the bathroom was modern and clean. The bedding was ( I was assured) clean but the thick quilts were aged and I was convinced the only thing between me and multiple used quilts was two single sheets on a double bed that got twisted all night. I was warm but it was a hygiene mind over matter situation. The restaurant was great and well priced and room service swift and helpful and pretty much everyone that worked here was professional. Except one man on the front desk who was so sexist and unimaginably unprofessional. I actually think he wanted me to tell him my pin for my credit card because he couldn't handle that I, a traveling women with children was paying a bill for my extended family- who also stayed. Will make for a funny travel memory at least!

Great location! Great location!

by cwyf on November 19, 2016

This is just stone throw away from the main road by the beautiful Phewa Lake, hidden in a peaceful and quiet small road. There is a friendly and cheap bicycle rental at their main entrance which I found very convenient to explore the area rather to go by foot. Annapurna peak can be nicely seen from the hotel lobby and their roof top. My room was clean and most impressed by their warm great staffs. Had my simple delicious hotel breakfast and start off my tracking journey with a perfectly brewed coffee on the next morning. Shall be back!

Overprized with not so good food and location Overprized with not so good food and location

by RupalGupta on September 22, 2016

This property is really not deserving for good review in my opinion. Food is not good and even rooms are so cozy. Location is also not good, too congested, even very bad service. We asked for water somewhere around 10 pm but by an hour nobody come for room service then we ourself have to go to take the water n then no one was on reception. My n my friends experience is too cold about this place, the only benefit is, near Mall Road, you can walk or take life to go there.

An overpriced property in Circular Road An overpriced property in Circular Road

by Jayadheer_P on September 21, 2016

I stayed in this property with family on 17/09/16 to 19/09/16 Price range is INR 4000-4500 per day inclussive of tax NO Wifi in rooms, No toiletries, No Tea/Coffee Maker, No buffet Breakfast ( Very Limited Breakfast)..No changing of towels in each day.small rooms, not much clean.. no maintanence..Only plus point is location ..In the circular Raod near the tourist Lift.. This hotel providing daily tour booking..it also overpriced..They offered me for a local Shimla Tour for INR 3000 but i got the same for INR 1300... Service staffs are good..But the reception staff need training..don't know how to handle customer needs

Fair Deal - Good Experience Fair Deal - Good Experience

by Himanshu A on September 14, 2016

Our main objective was to get a decent hotel close to parking. We got this. Rooms were fine, room service was good. The hotel is just beside the tourism lift, so not difficult to reach the mall road. Only problem we faced that TV was not working fine. We did not expect, but the room had view as well.

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Demo Trip Pay more for the high floor with view.

by cwyf on November 19, 2016

Demo Trip over priced...Better hotels available nearby for reasonable price

by Jayadheer_P on September 20, 2016

Demo Trip go for top floors for good view.

by sunilej on June 8, 2016

Demo Trip Choose Superior rooms on the 5th floor

by Dips05 on April 25, 2016

Demo Trip Room 109 is in the front side of the hotel , have the shimla view.Sit out area is beside the room.Room 204 & 205 - Newly renovated rooms

by 1111asd on March 1, 2016

HOTEL AMENITIES

  • Activities

  • Arcade/game room
  • Dining

  • Bar
  • Restaurant
  • Services

  • Banquet facilities
  • Lounge
  • Medical services
  • Laundry facilities

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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