Deluxe Room With Breakfast
- Complimentary Wi-Fi Internet
Price for 1 Night
3 Rooms Left!
- Complimentary Wi-Fi Internet
Tue, 31 Jan – Wed, 01 Feb (1 Night) | 1 Room | 1 Guest
(based on 38 reviews)
Average hotel, good staff. Ok stay. Nothing specific or memorable about the hotel to mention. Was there with my husband & toddler for 1 night stay. It's close to the mall road. The hotel is situated at a hill top. As it was super cold when we visited, the heater was very essential which was provided on request without any charges(other hotels charge for the same) but the standing heater was of little use in the freezing cold. Ample blankets were provided which was very useful.
I stayed in the hotel during the last week of Jan17 with my wife. After spending quite a good amount of time on research I Chose Summit Le Royale as wanted to stay in a good property near to Ridge & Mall road. Hotel looked appealing in the photos on their website and while checking different travel portals. As they say, it is a four star property but believe me its not what they claim it. Our tough time started right from the time we reached Shimla railway station. No taxi was ready to go to the hotel as it is located near CMs house so most of the roads are either closed or restricted though person at the reception told me that taxis do come to their hotel but I was not able to find any. We were dropped at the LIFT from where we hired a Coolie to carry our luggage (Coolie took Rs. 150 from us) as way to hotel is very steep. Reaching hotel is a mammoth task in itself. Though I was told earlier that the hotel is on good height and we may need to climb a bit. But the climb made our ascent really tiring as it is a steep 70 degree climb uphill. From the lift it is approximately 400 m and from the Ridge, it is 300 m on the Jakhu Road. As soon as we reached the hotel most of the plans for the day were cancelled by my wife post having such terrible walk (word of caution dont take this hotel if you have kids or elders with you or keep a car at your service that can take you to & from hotel). Though the building looks good but had poor room maintenance. With the kind of services I received and rooms they offer, I found them way expensive even after getting 40-50% discount. Views from the rooms are good but not awesome. We didnt had any issues while checking-in and got the room 2 hrs earlier then their check-in time as we reached by 12 pm. Now new issues started appearing as soon as we thought to get fresh. There was no hot water (though they have geyser) and a very low pressure of cold water which also stopped after 5-10 mins (a general excuse of water freezing cannot be taken as the temperature was around 10 degree Celsius). Even the housekeeping didnt able to fix the problem so they offered to change the room which we declined as we had already unpacked all our stuff and had to get fresh with cold water. Now coming to the room, floor was not cleaned properly. There was dust everywhere in the almirah, draws, tables, floor. The appearance of the room was also not that appealing as it was in the pictures on hotel website. Two bulbs of the lamps were not working and we had to ask them to change which they did. There after we went for lunch in their restaurant as it was included in our package. The first thing that we ordered was Soup even to which we were shocked to see a DEAD SMALL COCKRACH in it. Me and my wife both had our last meal hours back and were feeling so hungry but after such start all our hunger died away but we had to reluctantly order food as no other option was available though food tasted fine later. We were expecting some apology/ complimentary stuff from the manager but didnt get anything. Next morning again we faced with the same issue of no water in the taps in bathroom. We took bath in some different room on the same floor. It was like we are not in a 4 star hotel but in a Dharamshala. However, one word for appreciation that I have is for housekeeping as they at least tried their best to resolve our issues. Morning breakfast was good and had variety. Overall, I was disappointed with the hotel, room & services as I was not expecting such services from them. We just stayed there for one day and they ruined the amount of time we spent in the hotel for which we paid 6k.
it was a great stay and breakfast was also good. We stayed for a night and rooms were spacious. only cons was that you have to go by foot to a height and so ypu should hire a coolie to take your luggage and rest of the family will come by lift
We all group went from Tripmyholidays company..to manali and shimala the hotel is excellent we are enjoying each and every moment, Break Fast was Good, Dinner and lunch was too good, so people close your eyes and can book this hotel through Tripmyholidays company.
Food - excellent Service _grea Staff - very helpful and polite Location - very good Hotel - Neat and clean near to the market Price -affordable View - mountain Best hotel in shimla suggest for everyone
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